Brent Clark

Terrific, really enjoying the new wheels!! My sales person, Brent Clark, was assigned to me as Mikey Harris was busy. He did a wonderful job, very knowledgeable about the product, very persona My sales person, Brent Clark, was assigned to me as Mikey Harris was busy. He did a wonderful job, very knowledgeable about the product, very personable guy. After a few months of previous research and test drives of comparable models, the WOW price and quality of product, combined with my experience with Brent, closed the deal on the spot. All other members of the staff were also very involved and knowledgeable, and not pushy at all, which is a real turnoff for me. Thanks for a great experience, am loving the new car!! More

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Knowledgeable and helpful experience at Koons Annapolis My wife and I are in the market for a new (used) car and she's been test driving different makes/models trying to decide on what to get. She's into th My wife and I are in the market for a new (used) car and she's been test driving different makes/models trying to decide on what to get. She's into the Toyota RAV4 so we went to Koons Annapolis to check them out, which is where we met Brent who showed us around and let us take one for a test drive. Brent is very knowledgeable and helpful and answered all questions that we had, his honesty is refreshing and he was informing us of details and features of the car for much of the trip. It was a great experience all around and we'll definitely be back once she finally makes her mind up! More

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Bought a new van I bought a new Sienna van in November, 2015. My 2003 van was on it's last leg. We visited CarMax and turned down their poor offer. Brent was able to n I bought a new Sienna van in November, 2015. My 2003 van was on it's last leg. We visited CarMax and turned down their poor offer. Brent was able to negotiate a trade in amount that I was very pleased with. I love my new van. Brent even went to pick it up at another dealership. It has every item that was on my checklist. The service Brent provided me will have me back when it's time to buy a new car. More

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Best buying experience ever!!!!! We purchased a new Camry from Brent Clark. I have delayed purchasing a car for at least a year as I did not want to deal with a high pressure sales pe We purchased a new Camry from Brent Clark. I have delayed purchasing a car for at least a year as I did not want to deal with a high pressure sales person. To my surprise it was a very pleasant experience. Brent is so knowledgeable, friendly, and helpful. I would recomnend him to my best friend. More

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Great with a few hiccups Overall: great. They have a small selecrion of models on hand due to locarion, but a full verity. Henry was very friendly. He allowed us to browse Overall: great. They have a small selecrion of models on hand due to locarion, but a full verity. Henry was very friendly. He allowed us to browse through vehicles without attacking us like mall kiosk people. It was close to closing time, so I had to come back next day. Due to a medical issue, Henry referred us the Brent. Came in the next day Brent was waiting for us. Had stuff read . He expedited everything when and where we could. Brent help get some upgrades I wanted as well. They didnt have what I wanted in Stock, but was able to get for me. One big issue. They asked for a security check: outright lie (possibly illegal). They were running a credit check to use thier finances, despite the fact I had my own. Had a few words with manager. Hopefully now they will be honest with potential customers and ask to run prior to doing it on thier own Victor was awesome at final processing and extended warranty and service plan. Maggie in service was awesome. Again at closing time. Brought my vehicle in to have upgrades installed. They only had a Carroll as a rental (no one over 6'2" will fit in). Sadly this is majority of thier rental fleet. However. The next morning they had a larger vehicle and quickly change them for me. Maggie was able to help clarify the timeline in the install of my upgrades. I had somw other things going on that morning, how ever i left and called back. Once again Maggie was great at taking her time to clearly explain everything. All my upgrades were installed and vehicle was ready ahead of schedule. Brent followed up once everything was done. Overall the whole process was good. Aside from the 2 issues, rather smooth. I would recommend buying from Koons of annaoplis. More

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Great Experience! I could not have left this dealer any happier and that all started when I was introduced to Brent Clark. He helped me understand the type of car I wa I could not have left this dealer any happier and that all started when I was introduced to Brent Clark. He helped me understand the type of car I wanted, by starting off with considering what I needed from a cost and options standpoint in the car. He made me feel like I was top priority while I was at the dealer. I am so happy that I went with Koons and I am so fortunate that I got to work with Brent! An absolute outstanding member of your team! My wife and I have a Jeep from Koons and we have never had a poor experience, whether it was dealing with the service area, or on the floor with any of the salesman. I highly recommend this dealer to anyone who is looking to talk about options for buying a car. They will help you understand the options and help you find your next car. More

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Thank you Brent! My husband and I just purchased a new Prius last weekend at Koons in Annapolis. We were not planning on buying a new car when we drove into the parkin My husband and I just purchased a new Prius last weekend at Koons in Annapolis. We were not planning on buying a new car when we drove into the parking lot. Both of our cars are dinosaurs, but still running, but we knew very soon one needed to be replaced for safety. We were walking around looking at all the models and had no idea what we wanted, but were starting to think more seriously about buying one soon. Then this exceptionally gifted, intelligent and polite young man approached us and asked if we had any questions, and if we did, he would be happy to help us.That is when we met Brent, and the rest is history. He was so very patient and knowledgeable and showed us many choices and models and options. He took us for a test drive and we really enjoyed our time with him. he spent so much time teaching us the new technology that truly scared us! And we drove home our brand new beautiful, high tech Prius.We are thankful that we had someone like Brent to help us. We haven't had a new car in a long time and we were so happy with our purchase.Brent showed us so many things about operating our car and said if ever we needed more help. he would be happy to help us. When it's my turn for a new car, I'll find him to help me too. Thank you Brent and thank you Koons. a wonderful and exceptional new car buying experience. Lutie and Tom Rayhart More

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Best experience ever! This was the best car buying experience for me. Brent Clark and Isaac Mastel were awesome. They were extremely honest, cooperative and professional th This was the best car buying experience for me. Brent Clark and Isaac Mastel were awesome. They were extremely honest, cooperative and professional thus making my buying experience one of the best. Thank you Brent, Isaac and Koons! More

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New Car Presentation Brent Clark (5 months on the Job) was extremely knowledgeable of the car we were interested in...Pleasant...Every question our daughter or my wife ask Brent Clark (5 months on the Job) was extremely knowledgeable of the car we were interested in...Pleasant...Every question our daughter or my wife asked he had the answer...Explained the features...Par the phone...Installed Pandora. More

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New SUV Neal did a great job educating me on the Toyota SUV's. I was given information and drove multiple SUV's. This dealership was very helpful. Thanks Neal did a great job educating me on the Toyota SUV's. I was given information and drove multiple SUV's. This dealership was very helpful. Thanks More

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