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Brent Johnson

Overview Reviews (689) Inventory (204)

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Brent Johnson

Brent Johnson | Page 2

Service Advisor

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9

689 Reviews

Overview Reviews (689) Inventory (204)

4.9

689 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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689 Reviews of Brent Johnson

December 15, 2024

Dealership Rating

Employee Rating

Always pay attention to the client’s needs and expectations, good communication, friendly environment, responsible for their work expectations, good communication, friendly environment, responsible for their work More

by MARINA T

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Yurczak

Dec 16, 2024 -

Ken Ganley Nissan Mayfield responded

Hello Marina, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 14, 2024

Dealership Rating

Employee Rating

Good service overall, courteous staff. Waiting area a little cramped but not bad. Thanks for a good experience. Waiting area a little cramped but not bad. Thanks for a good experience. More

by RHBOLE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 16, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

Dealership Rating

Employee Rating

Job well done but have to return heat not properly getting hot. Sun roof leaking getting hot. Sun roof leaking More

by 2017

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Yurczak

Dec 16, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

Dealership Rating

Employee Rating

All the workers was nice, worked as a team keep things well and clean and did there job well and clean and did there job More

by Done 65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Yurczak

Dec 15, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

Dealership Rating

Employee Rating

It was my first visit for a complimentary oil change, and I was very impressed. The customer service was top notch. I plan to return for future car servicing needs. I was very impressed. The customer service was top notch. I plan to return for future car servicing needs. More

by roselynjones565

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maranda Seither , Ian Behra, Bobby Lohn, Kamal Rida, Frank Sumpter IV, Patti Takach, Michael Yurczak

Dec 15, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2024

Dealership Rating

Employee Rating

Great service, fast convenient timely exceptional service knowledgeable recommendations for future service.Thanks for everything knowledgeable recommendations for future service.Thanks for everything More

by REN9560

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Yurczak, Anthony Ramos

Dec 15, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2024

Dealership Rating

Employee Rating

Great service, fast convenient timely exceptional service knowledgeable recommendations for future service. OverallI loved it knowledgeable recommendations for future service. OverallI loved it More

by HUNNY76

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Yurczak

Dec 14, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2024

Dealership Rating

Employee Rating

My advisor was great gave me great information concerning my vehicle, also it didn’t take hours for my vehicle to be service my vehicle, also it didn’t take hours for my vehicle to be service More

by ASHARP24U

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Yurczak

Dec 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 10, 2024

Dealership Rating

Employee Rating

They are very helpful and kind. They are patient. I was having a difficult time and they did everything possible to make things easier for me. They are patient. I was having a difficult time and they did everything possible to make things easier for me. More

by MSTEEWAY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

Dealership Rating

Employee Rating

The service maintenance on my car was quick and thorough. I am satisfied that my car is in optimal working condition. I am satisfied that my car is in optimal working condition. More

by EHOP271693

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Yurczak

Dec 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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