Brent Johnson
Brent Johnson at Ken Ganley Nissan Mayfield

Brent Johnson | Page 3

Service Advisor

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9
689 Reviews
4.9

689 Reviews

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689 Reviews of Brent Johnson

December 06, 2024

Dealership Rating
Employee Rating

They always take care of any issues that I have & get my car in really fast. Customer Service Is Great More

by TERESA28BANKHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patti Takach, Michael Yurczak

Dec 08, 2024

Ken Ganley Nissan Mayfield responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 04, 2024

Dealership Rating
Employee Rating

Service is always done thoroughly and efficiently. Service is always done thoroughly and efficiently. Everyone involved is helpful and friendly. More

by ASHLEYM
Recommend Dealer
Yes

Other Employees Tagged: Brent Johnson

Dec 06, 2024

Ken Ganley Nissan Mayfield responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2024

Dealership Rating
Employee Rating

From the moment I walked into the dealership to the service department I was treated with respect and courtesy the staff there were very knowledgeable and they told me what my car needed and I respect More

by LLATTEN097654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak

Dec 06, 2024

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2024

Dealership Rating
Employee Rating

Available for the day and time, when I arrived, I was immediately greeted. I got the text updates while I waited. Great customer service and wasn't there a long time. Thank you! More

by DRNN_MRTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2024

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Nissan Mayfield

December 03, 2024

Dealership Rating
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A bit upset that they didn’t offer me a complimentary battery installation this past Saturday More

by KARBOSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak

Dec 05, 2024

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

December 01, 2024

Dealership Rating
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Always exceptional service. I love the vibe there. I would not go anywhere else for service. More

by DTURNER001
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 03, 2024

Ken Ganley Nissan Mayfield responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2024

Dealership Rating
Employee Rating

Excellent customer service. I will continues to come to Ganley Nissan mayfield to service my vehicle More

by DSA411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Behra, Michael Yurczak

Dec 01, 2024

Ken Ganley Nissan Mayfield responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 29, 2024

Dealership Rating
Employee Rating

Professional and accommodating service! Honest, pleasant and eager to help staff! Brent was very helpful and respectful! The waiting area is very welcoming! Happy Thanks Giving to all o More

by ERAHAMIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BECKY ROACH, Michael Yurczak

Nov 29, 2024

Ken Ganley Nissan Mayfield responded

Hi Erahamim, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2024

Dealership Rating
Employee Rating

I have my car serviced there and I have had good experiences there. I will continue to take my Murano for maintenance issues to this dealership. More

by MARVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maranda Seither , Ian Behra, Bobby Lohn, Kamal Rida, BECKY ROACH, Frank Sumpter IV, Patti Takach, Michael Yurczak

Nov 27, 2024

Ken Ganley Nissan Mayfield responded

Hi Marvin, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2024

Dealership Rating
Employee Rating

I always take my Nissan Sentra to Ganley. I trust them and they do a great job on my oil change and tire rotation. More

by ED.WARDMILR89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak

Nov 27, 2024

Ken Ganley Nissan Mayfield responded

Hi, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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