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Brent Johnson
Brent Johnson | Page 35
Service Advisor
Ken Ganley Nissan Mayfield
6060 Mayfield Rd
Mayfield Heights, OH 44124
690 Reviews
690 Reviews
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690 Reviews of Brent Johnson
June 09, 2023
The service department has been keeping my car purring like a kitten for many years. I am at 100k and asked for a thorough inspection with my regular interval service. Brent called me to let me know about like a kitten for many years. I am at 100k and asked for a thorough inspection with my regular interval service. Brent called me to let me know about a potential issue and that was appreciated. He was thorough in his explanation and very responsive. I appreciate this level of service even though the service department is extremely busy. I will definitely keep bringing my car there. More
by RVJ.ESQ
Verified Customer
June 07, 2023
When I got home I noticed the cap to my tire was missing. I had all four caps when I took the car in, now I have to go buy one. Also, my are is in a brace from having surgery on my left elbow, someone move I had all four caps when I took the car in, now I have to go buy one. Also, my are is in a brace from having surgery on my left elbow, someone moved my seat, I couldn’t adjust it easily because my left arm is in a brace they made it very difficult for me to adjust it back the way it was I had to keep getting in and out of the car to do it with my right hand. More
by DVE412
June 07, 2023
Think l did this already. Was sent to her email instead of mine! Left a detailed description of the last visit! Was sent to her email instead of mine! Left a detailed description of the last visit! More
by David Teare
Other Employees Tagged: Bobby Bray , Korey Kainec, Matt Kane, Michael Yurczak
June 07, 2023
Work was completed👍👍 l don't expect perfection, the technitions jobs are difficult!!! So if there is a little cleaning on my part that's okay. Did contact Adam to ask why the last few visits have resul technitions jobs are difficult!!! So if there is a little cleaning on my part that's okay. Did contact Adam to ask why the last few visits have resulted in scrapes and gouges on the lower part of the plastic that runs beneath the doors on both sides of the car. Assuming that the lifts to get the car up to work on are the culprits. He explained and said he would provide me some more touch-up paint. I have used all of what l had for this reason. More
by David Teare
Other Employees Tagged: Bobby Bray , Korey Kainec, Matt Kane, Michael Yurczak
June 01, 2023
Everyone was helpful, quick and responsive when I had questions. I appreciate the high quality service questions. I appreciate the high quality service More
by MICHAEL D
Other Employees Tagged: Bobby Bray , Steven Hohs, Krystal Hollins, Jim Humphrey, Korey Kainec, Matt Kane, BECKY ROACH, Frank Sumpter IV, Michael Yurczak
May 31, 2023
Friendly, customer service is great! I saw a woman working on my car and thought it was fantastic! Keep up the work. I saw a woman working on my car and thought it was fantastic! Keep up the work. More
by racinecrawford.16
Other Employees Tagged: Korey Kainec, BECKY ROACH, Patti Takach, Michael Yurczak
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