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Brent Johnson
Brent Johnson at Ken Ganley Nissan Mayfield

Brent Johnson | Page 36

Service Advisor

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9
690 Reviews
4.9

690 Reviews

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690 Reviews of Brent Johnson

May 26, 2023

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Employee Rating

Professional and very courteous. Waiting area and service desk were clean and well kept. Another great experience More

by MIKEHRESTAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Sestan, Patti Takach

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May 27, 2023

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2023

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Employee Rating

The best customer service ever, I love bringing my car here. The waiting time is not long. More

by PATTERSONMICHELLE690@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2023

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2023

PATTERSONMICHELLE690@gmail.com responded

Just keep giving great customer service

May 25, 2023

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Employee Rating

Very professional team and excellent customer service, I Highly recommend Ken Ganley Nissan at Mayfield. More

by KaraTech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Bray , Krystal Hollins, Jim Humphrey, Korey Kainec, Max Pipkin, Kamal Rida, BECKY ROACH, Holly Vansil, Michael Yurczak

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May 27, 2023

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 24, 2023

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Employee Rating

Great Dealership! ! Awesome people!! Excellent customer service!! I Highly recommend Ken Ganley Nissan at Mayfield! More

by SANGEETHA_GOPIKRISHNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Korey Kainec, Max Pipkin, Kamal Rida, Carl Sapolin, Frank Sumpter IV, Patti Takach, Holly Vansil, Michael Yurczak

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May 26, 2023

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

May 23, 2023

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Employee Rating

Was waiting for part to come in and was never notified it had arrived. I called them 2-3 weeks after the target date to find out what’s going on. More

by CYNCYNATUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Korey Kainec, Michael Yurczak

Print
May 26, 2023

Ken Ganley Nissan Mayfield responded

Hi Cyncynatus, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Someone from our staff will be reaching out to you in the very near future.

May 23, 2023

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Employee Rating

Very professional and nice. I would recommend this dealership to all my friends and family More

by MZMACKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 26, 2023

Ken Ganley Nissan Mayfield responded

Hi Mzmacklin, we are very happy to have provided you with such a positive experience! We hope to see you soon!

May 23, 2023

Dealership Rating
Employee Rating

Everyone was very nice. They service was fast and easy. The workers also make sure you’re comfortable while you wait. More

by MYNESHA216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 26, 2023

Ken Ganley Nissan Mayfield responded

Mynesha216, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 19, 2023

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Employee Rating

I feel like Brent didn't try to upsell me stuff I didn't need. He clearly explained what I needed now, and what could wait until next time. I appreciate the honesty. More

by LEXBUR9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 25, 2023

Ken Ganley Nissan Mayfield responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 15, 2023

Dealership Rating
Employee Rating

They made sure that my Rogue was completely fixed before it was returned to me. Very good communication More

by STUARTBABIN
Recommend Dealer
Yes
Print
May 16, 2023

Ken Ganley Nissan Mayfield responded

Hi Stuartbabin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2023

Dealership Rating
Employee Rating

They Always take care of anything my car needs quickly and with great attention to detail. More

by MARTHAROWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak

Print
May 13, 2023

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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