Brent Johnson
Brent Johnson at Ken Ganley Nissan Mayfield

Brent Johnson | Page 66

Service Advisor

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9
690 Reviews
4.9

690 Reviews

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690 Reviews of Brent Johnson

May 31, 2021

Dealership Rating
Employee Rating

The service manager met me at the drive-in door just as I pulled up, knew who I was by my appointment time and addressed my concerns apart from the oil change. I was in and out in 45 minutes and everything More

by PHZEIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2021

Ken Ganley Nissan Mayfield responded

We appreciate your positive review about your recent experience with us!

May 27, 2021

Dealership Rating
Employee Rating

They’re the best!! Top notch people. Great service. They make your experiences very easy. I highly recommend this dealership every chance I am asked. More

by BROOXY99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maranda Seither, Brian Kazdin , Brandon Boro, Jim Humphrey, Mario Hurd, Patrick Newkirk, Mark Persons, Carl Sapolin, Holly Vansil

Jun 25, 2021

Ken Ganley Nissan Mayfield responded

Hi Brooxy99, we are very happy to have provided you with such a positive experience!

May 26, 2021

Dealership Rating
Employee Rating

I experienced very good customer service for my oil change and tire rotation on my 2019 Nissan Murano. Service was timely and efficient, and they have a comfortable waiting room More

by wheeze525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2021

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 24, 2021

Dealership Rating
Employee Rating

Brent J was very friendly and experienced and super responsive. I am very happy with the service. Will go back and will refer other people. Thank you More

by MERTONLYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2021

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 12, 2021

Dealership Rating
Employee Rating

So pleased that the service department was able to accommodate my schedule. They went above and beyond, getting me in earlier than my scheduled appointment More

by NANVERES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 08, 2021

Dealership Rating
Employee Rating

They did an awesome job with my detail and oil change. My car was in and out within a few hours and looked brand new again ! More

by ebunn22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Boro, Korey Kainec, Kamal Rida, Holly Vansil, Michael Yurczak

May 28, 2021

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 05, 2021

Dealership Rating
Employee Rating

Great customer service. Wouldn’t have had had it any other way. They took care of me right away and made sure that I was satisfied. More

by MSTOCCARAHARRIS75
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

May 07, 2021

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 04, 2021

Dealership Rating
Employee Rating

I LOVE them. Their customer service is exceptional!!! I would refer them to family and friends without a second thought. They’re ALWAYS kind, courteous and respectful. More

by ROBERTA.HERBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2021

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 04, 2021

Dealership Rating
Employee Rating

The technician was polite, efficient and helpful in explaining options for repair. Phone follow up with estimated costs of repair was timely and completion of work were appreciated. Suggestions for add More

by rjjengineer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2021

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 04, 2021

Dealership Rating
Employee Rating

I Waited an hour before my car was even inspected, but Brent kept me informed of what was going on as much as he could. Company was unaware of how CarMax warranty worked but now they should be well inform More

by johnson4785
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 07, 2021

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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