24 Reviews
Write a Review24 Reviews of Brent Smith
May 14, 2020
Friendly, no pressure answered all or questions. they did ev I would and will tell my family and friends about this dealership. I have never had a better experience when buying a car. Thank you to Brett Smith wh I would and will tell my family and friends about this dealership. I have never had a better experience when buying a car. Thank you to Brett Smith who did all the leg work for us. More
April 17, 2020
Truck shopping Brent Smith went out of his way to help[ us with this purchase ,he is a excellent salesman .He made buying my f150 easy, was very detailed explanatio Brent Smith went out of his way to help[ us with this purchase ,he is a excellent salesman .He made buying my f150 easy, was very detailed explanations of how things work. When he delivered the truck we went over all the paper work and signed it and then we went out to the truck and he explained everything to us. He even delivered the truck on his day off. Very nice working with Brent, Thanks Brent Tony Rogers. More
November 04, 2019
Best buying experience ever! From product knowledge to the can do attitude of the staff this was the best buying experience I have had. I would recommend making the drive to Cook From product knowledge to the can do attitude of the staff this was the best buying experience I have had. I would recommend making the drive to Cookeville, you will not be disappointed. More
Other Employees Tagged: Wesley Arnold
October 05, 2019
Quick but careful sale. Best truck for me at best price. No hassle sale and followed up to make sure truck was satisfactory. Thanks Cookeville Ford. No hassle sale and followed up to make sure truck was satisfactory. Thanks Cookeville Ford. More
Other Employees Tagged: Alex
September 19, 2019
Another quick and easy purchase Needed to replace a totaled car for college age son. Found a nice late model bargain. While contemplating the purchase, someone noticed the engine t Needed to replace a totaled car for college age son. Found a nice late model bargain. While contemplating the purchase, someone noticed the engine throttle was not quite right. When we returned to make a purchase, we were informed that the car was in the shop to get the throttle body replaced, and to tweak the A/C. They could have just shipped the car back to the auction lot, but FLOC fixed it and sold it to me at the originally quoted price. More
Other Employees Tagged: Tim Roche
August 26, 2019
A great car buying experience! Our interest was in the new 2020 Ford Explorer. I was downsizing from a Yukon Denali XL but still wanted room inside and third sets. My son had purch Our interest was in the new 2020 Ford Explorer. I was downsizing from a Yukon Denali XL but still wanted room inside and third sets. My son had purchased several Ford trucks from Cookeville Ford through Ethan Deloach and had Ethan notify him when a new Explorer came in. Upon arriving I mistakenly asked for a Brent and was connected with Brent Smith who immediately took great care of us and upon realizing my error in contacts he immediately pulled Ethan into our sales relationship too. It was refreshing to witness such teamwork regarding the sell. Both gentlemen were professional yet very personable in their dealings with us. Their knowlege of your vehicles was superb and they took great interest in training us well on our new Explorer Limited options and use. I love my new Explorer! More
Other Employees Tagged: Ethan Deloach
August 07, 2019
Easy to work with and very helpful Brent was very helpful. He went over the car with us so that we understood everything. I would recommend Brent to anyone looking for a new car. Brent was very helpful. He went over the car with us so that we understood everything. I would recommend Brent to anyone looking for a new car. More
July 29, 2019
A long, but enjoyable experience I went in on a Wednesday morning to test drive an escape, after doing some research on other crossover suvs. I didn’t plan to buy that day, but Brent I went in on a Wednesday morning to test drive an escape, after doing some research on other crossover suvs. I didn’t plan to buy that day, but Brent gave a great experience. He was friendly and informative. He was patient with me about my indecisiveness, and made sure I got any and all information I could as quickly as possible. I had to finalize a few things before buying, so left, but was so convinced with the car because of him, that I came back later that day and left with a brand new Escape. More
June 07, 2019
Everyone was very customer service oriented and was very pleased with everyone I came in contact with. I am a sales person myself and I know how important that is. and was very pleased with everyone I came in contact with. I am a sales person myself and I know how important that is. More
Other Employees Tagged: Ronnie Jagnandan , Ethan Deloach