Dealer Reviews
Cars for Sale
Dealer Log In
Bret Hines
728 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
Read more728 Reviews
Write a Review
728 Reviews of Bret Hines
February 07, 2019
Great Sales & Service Experiences!! I recently leased a BMW 5 Series from Rallye. On my way to work, there was an error message. I called Rallye and they said come right in and we will I recently leased a BMW 5 Series from Rallye. On my way to work, there was an error message. I called Rallye and they said come right in and we will take care of you. Upon arrival, I was treated like a VIP. They gave me a brand new 5 Series loaner car with a full tank and asked that I return it with 1/2 a tank. I was on my way in no time and wasn't even late for work. My car needed a software update. Rallye also checked the whole car over, topped off all the fluids and gave it a carwash. More
by MITCHADAM24
Verified CustomerOther Employees Tagged: Gabriel Hale
February 04, 2019
Great Service center Great service center. Dennis is the best in service department. Always goes above and beyond his job requirements and always a pleasure to deal with. Great service center. Dennis is the best in service department. Always goes above and beyond his job requirements and always a pleasure to deal with. More
by KOSTA71
Other Employees Tagged: Adam Romano, Dennis
January 28, 2019
great service and very easy to get a loaner. This was my first visit with Rallye and I am planning on keep taking my car for service there. No pressure sales and very easy to get a loaner. This was my first visit with Rallye and I am planning on keep taking my car for service there. No pressure sales and very easy to get a loaner. More
by german516
January 28, 2019
Good service They are willing to help and take care of problem, I was having some issues with breaks which is still not resolved since dealer did not have the part They are willing to help and take care of problem, I was having some issues with breaks which is still not resolved since dealer did not have the part but Breat had explained and he is working for it to be fixed More
by ASHOKGHOOI
January 27, 2019
Professional and Efficient The service representatives welcomed me and quickly explained my service visit. Although, I did not request a loaner car, I was offered that service o The service representatives welcomed me and quickly explained my service visit. Although, I did not request a loaner car, I was offered that service on a Saturday. I was able to answer my emails and had a complimentary cup of tea in a comfortable setting. More
by carlamrsmith
January 27, 2019
Excellent Brett Hines was extremely helpful. This process involved insurance and adjusters and he synchronized everything. He did an excellent job. Brett Hines was extremely helpful. This process involved insurance and adjusters and he synchronized everything. He did an excellent job. I am not associated with any dealerships. More
by BBBEANEY
January 25, 2019
Satisfied Service visit was quick. Loaner car was cleans and available When I arrived. I was greeted right away upon arrival. In and out and on my way pretty qu Service visit was quick. Loaner car was cleans and available When I arrived. I was greeted right away upon arrival. In and out and on my way pretty quickly. It was a small repair (LED light on door handle was out). More
by JND1657
January 24, 2019
Review Kept me up to date day by day excellent communication. Only wish my car qualified for oil and break service which I found out it didn’t that day Kept me up to date day by day excellent communication. Only wish my car qualified for oil and break service which I found out it didn’t that day More
by nynexevents
Other Employees Tagged: Aaron Marsh
January 23, 2019
Awesome Dealership My experience from sales to service always have been top notch!!! Would recommend this place to anyone whos interested in a Bmw. Bertt Hines in servic My experience from sales to service always have been top notch!!! Would recommend this place to anyone whos interested in a Bmw. Bertt Hines in service advisor is awesome More
by LOFRESE20
January 22, 2019
Excellent! They are fast, friendly and efficient. I appreciate a loaner when I drop my car off. I really appreciate how I am treated while I am there. They are fast, friendly and efficient. I appreciate a loaner when I drop my car off. I really appreciate how I am treated while I am there. More
by THIRTEEN
