Bret Hines
Bret Hines at Rallye BMW

Bret Hines

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
739 Reviews

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

4.7

739 Reviews

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739 Reviews of Bret Hines

August 22, 2026

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They keep sending me emails about a car I did not purchase. My records are completely mixed up with another customer with the same name. Repeated attempts to correct the errors have proved fruitless More

by The Other Bob Harrison
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Recommend Dealer
No

Other Employees Tagged: Mustafa Karimbaksh

Aug 28, 2026

Rallye BMW responded

I'm really sorry to hear about the mix-up and the frustration this has caused. We definitely want to get this sorted out for you. Could you please give me a call so we can correct our records and stop those emails from coming? Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

August 21, 2026

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The dealer is on top of things service dept is bright and clean employees are well dressed and professional sales also great purchased a few cars from Rally More

by WALTERMEYER60
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Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta, Brandon Tibbals

Aug 25, 2026

Rallye BMW responded

Thank you for your review and your loyalty over the years! We truly appreciate your business and we look forward to serving you again at Rallye BMW. Drive safe!

August 13, 2026

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Absolute professional experience each and every time. Their attention to detail is why I continue going back. More

by Sworks
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Recommend Dealer
Yes

Other Employees Tagged: George Javier, Victoria Sarocco

Aug 14, 2026

Rallye BMW responded

Thank you for your kind words about our team! We appreciate your continued support and look forward to working with you again at Rallye BMW!

August 08, 2026

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Excellent service starting to finish. Service more. Then satisfaction. Wonderful exit. No time spent on waiting. More

by SHAROHA116
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Recommend Dealer
Yes
Aug 10, 2026

Rallye BMW responded

Thank you for sharing your feedback about your experience with our Service Department at Rallye BMW! We hope to work with you in the future.

August 05, 2026

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Well-mannered, great Cusotmer Service and above and beyond! Thank you for a wonderful experience! More

by Erica Laporte
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Recommend Dealer
Yes

Other Employees Tagged: Darren Thomsen, Brandon Tibbals

Aug 06, 2026

Rallye BMW responded

Thank you so much, Erica! We appreciate your business here at Rallye BMW.

July 26, 2026

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I have previously indicated complete satisfaction with Ralleye. Salesman was friendly and knowledgeable, as was finance and service. More

by king53
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Recommend Dealer
Yes
Jul 27, 2026

Rallye BMW responded

Thank you for your continued trust in Rallye BMW! We're pleased to hear our team made your experiences seamless from sales to service.

July 19, 2026

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Completely satisfied with the personal touch approach. I sensed only a desire to be pleased. More

by king53
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Recommend Dealer
Yes
Jul 20, 2026

Rallye BMW responded

Thank you for the kind words for our Rallye BMW team! We are here to help!

July 18, 2026

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Very professional and knowledgeable person He was able to explain the situation and got the problem solved with no delay More

by PASQUALE610
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines

Jul 20, 2026

Rallye BMW responded

Thank you for the review! We're glad to hear you had a knowledgeable and efficient experience with our team. We appreciate your business and we hope to see you again at Rallye BMW!

July 18, 2026

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Great dealership great service staff Their attention to detail is fantastic. They really take care of their customers. More

by zekimo
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines

Jul 20, 2026

Rallye BMW responded

Thank you for choosing Rallye BMW and for sharing your amazing feedback about our team! It's wonderful that they elevated your experience with us. Please let us know if there's anything else we can do for you!

July 13, 2026

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The most reliable and qualified dealership and device department, I’m on my 7th BMW with Rallye and will remain loyal to them, just as reliably they’ve been to me (along with my wife and two sons who dri More

by GLIEPPERR
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Recommend Dealer
Yes
Jul 14, 2026

Rallye BMW responded

Wow, thank you for your loyalty and trust in Rallye BMW! We're thrilled to be a part of your and your family's driving journey. Looking forward to continuing the journey with you!

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