Brett Bales
Brett Bales at Tom Pappas Toyota

Brett Bales

Finance Manager

Tom Pappas Toyota

10011 Spencer Rd
St. Peters, MO 63376

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4.7
92 Reviews
4.7

92 Reviews

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92 Reviews of Brett Bales

February 25, 2026

Dealership Rating
Employee Rating

They were super friendly and helpful. They did not try to oversell us on things we did not need. More

by crsjpsdrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Feb 25, 2026

Tom Pappas Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

February 23, 2026

Dealership Rating
Employee Rating

They listen to our needs and helped pointed us in the right direction to our new vehicle. More

by benwikowsky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Feb 23, 2026

Tom Pappas Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

February 08, 2026

Dealership Rating
Employee Rating

Tony was exactly what we were looking for he was not pushy he was kind , he was very knowledgeable. He made car buying easy. We would 100% recommend Tony. More

by gabebrownfxg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Overkamp

Feb 09, 2026

Tom Pappas Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

January 30, 2026

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Employee Rating

Tony overkamp, great customer service. Great pricing from him. The second prius I've bought, in the past 4 years. We will be back when our other prius wears out. 2007 prius will be the nex More

by Johnchant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Overkamp

Feb 02, 2026

Tom Pappas Toyota responded

Thank you for the great review and your business! Our team truly enjoyed having you here, and we wish you many happy and safe miles. We hope to see you again!

January 27, 2026

Dealership Rating
Employee Rating

Awesome Ryan, our sales rep. We were comfortable to deal with him waiting for our turn for the Grand Highlander. We appreciate his help and professionalism. He is an Honest p More

by Ifakhani66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Jan 27, 2026

Tom Pappas Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

December 23, 2025

Dealership Rating
Employee Rating

A positive experience, made things easy to navigate and get a car deal done quickly More

by Ben O.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Dec 23, 2025

Tom Pappas Toyota responded

Thank you so much for the outstanding rating, Ben! Our team enjoyed having you here, and we look forward to your next visit.

November 20, 2025

Dealership Rating
Employee Rating

Very friendly and smart car salesman and financing team. Was an amazing experience and would recommend to all my friends and family. Thank you guys so much! More

by harisk1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Holliday, Ryan Lauer

Nov 20, 2025

Tom Pappas Toyota responded

Congratulations on your purchase! It was wonderful having you here, and we wish you many happy miles. When it is time for service, we are here to help!

November 15, 2025

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Employee Rating

Have been coming here for years and this is the first time I have left a comment. Everyone one was helpful and always considerate. Try Pappas Toyota and you will be pleased also. More

by Jrj9876543
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Nov 17, 2025

Tom Pappas Toyota responded

Thank you so much for the great review and congrats on your purchase! We wish you many happy miles, see you next time!

November 11, 2025

Dealership Rating
Employee Rating

More information on my previous post regarding Pappas Toyota financial practices: 1. Ten days ago I received communication from Toyota Credit stating that my application for loan had been denied because More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bob Holliday

Nov 17, 2025

Tom Pappas Toyota responded

We are sorry to hear about your less than outstanding experiences. Please know this is not the feeling we want any customer to leave with and we hope to have the opportunity to speak with you so we can properly address this. At your earliest convenience, please reach out! - Angelo, 636-928-1212

November 05, 2025

Dealership Rating
Employee Rating

Very personal service, very thorough with the details on the car. Our salesman Ryan spent as much time with us as we needed he made us feel like we were the only customers there. More

by sherriv93
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Nov 05, 2025

Tom Pappas Toyota responded

Congratulations on your purchase! Our team truly enjoyed working with you, and we wish you many happy and safe miles. We are here for any future needs and hope to see you again!

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