Brett Bales
Brett Bales at Tom Pappas Toyota

Brett Bales

Finance Manager

Tom Pappas Toyota

10011 Spencer Rd
St. Peters, MO 63376

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4.8
101 Reviews
4.8

101 Reviews

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101 Reviews of Brett Bales

June 08, 2026

Dealership Rating
Employee Rating

Ryan was great to work with. I knew what I wanted when I went in and it was appreciated that Ryan wasn't there to upsell or move me into something we didn't want. This was our More

by steveNstl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Jun 09, 2026

Tom Pappas Toyota responded

Thank you so much for the outstanding review and your business! We were so happy to help you find a great vehicle, and it was such a pleasure having you here. We wish you many happy miles, and our team hopes to see you again!

June 08, 2026

Dealership Rating
Employee Rating

I have worked with Brett on two vehicles. Brett has made each of the experiences rather easy and is great at explaining on the nuisances when it comes to buying a new car. There is a reason More

by steveNstl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Jun 09, 2026

Tom Pappas Toyota responded

Thank you so much for the outstanding review and your business! We were so happy to help you find a great vehicle, and it was such a pleasure having you here. We wish you many happy miles, and our team hopes to see you again!

May 18, 2026

Dealership Rating
Employee Rating

Super friendly, no nonsense. As someone who's been in the car business forever, it was nice to feel like a person and not a sale. More

by hltmoloney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

May 19, 2026

Tom Pappas Toyota responded

Thank you so much for the great review! Our team enjoyed having you here, and we wish you all the best. Enjoy your new vehicle!

April 23, 2026

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Employee Rating

They were professional, funny, and go with the flow. It was an all around a great experience. More

by 91aliw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Apr 24, 2026

Tom Pappas Toyota responded

Thank you so much for sharing this! It was such a pleasure having you here, and we wish you many happy and safe miles. Enjoy your new vehicle and come back to see us!

April 23, 2026

Dealership Rating
Employee Rating

Ryan was extremely helpful and so was Brett, they made us very comfortable and made the whole process super easy More

by Kalang2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Apr 23, 2026

Tom Pappas Toyota responded

Thank you so much for the outstanding review and your business! Our team truly enjoyed having you here, and we wish you many happy and safe miles.

April 17, 2026

Dealership Rating
Employee Rating

Tony, Ryan, and Brett were all great to work with. Made everything super easy and didn't put pressure on at all which was refreshing. Super quick and easy experience and will definitely be returning w More

by nathanturner5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Overkamp, Ryan Lauer

Apr 20, 2026

Tom Pappas Toyota responded

Thank you so much for the great review and congrats on the purchase! Our team wishes you many happy and safe miles, and we hope to see you again. Enjoy!

April 07, 2026

Dealership Rating
Employee Rating

I had a great experience. Everyone was supportive and eager to help. They made my process super easy! Thank you! More

by Elizabethtitus122980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Apr 08, 2026

Tom Pappas Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

March 31, 2026

Dealership Rating
Employee Rating

I had an outstanding experience working with Ryan at Pappas Toyota. From start to finish he made the entire process smooth and stress-free, answering all my questions and never making me feel pressured. More

by Josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Apr 01, 2026

Tom Pappas Toyota responded

Thank you so much for the great review and recommendation! Our team is here for any future needs, and we wish you many happy miles. Come back to see us!

March 17, 2026

Dealership Rating
Employee Rating

My experience at Pappas dealership was great! Ryan was super helpful. Got exactly the car I was looking for. He made it quick and easy. Brett in Financing was also very quick and got me a great More

by shannonhalfacre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Mar 17, 2026

Tom Pappas Toyota responded

Thank you so much for the outstanding rating and your business! Our team enjoyed having you here, and we wish you many happy and safe miles. Come back to see us!

February 25, 2026

Dealership Rating
Employee Rating

They were super friendly and helpful. They did not try to oversell us on things we did not need. More

by crsjpsdrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lauer

Feb 25, 2026

Tom Pappas Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

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