Brett Kirby
Brett Kirby at Lithia Hyundai of Fresno
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Brett Kirby

Service

Lithia Hyundai of Fresno

5580 N Blackstone Ave
Fresno, CA 93710

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3 Reviews
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3 Reviews

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3 Reviews of Brett Kirby

December 30, 2023

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Employee Rating

The service department at Lithia Hyundai of Fresno leaves much to be desired. Despite my repeated attempts to schedule maintenance for my Hyundai SUV due to a malfunctioning heater, I have been met with unav More

by mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 02, 2022

Dealership Rating
Employee Rating

I bought a used car from Lithia Hyundai in April 2022, three months later and I'm having problems with the several things: First I got a flat tire and took it to a local American Tire to fix, but they co More

by TerryLMcM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matthew Calderone, Tyler Davis, Jeff O'Kelley , James Highsmith

Aug 02, 2022

TerryLMcM responded

Your customer service is lacking.

July 02, 2020

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Employee Rating

I bought 2 cars cash and was treated horrible with service and that’s to say the least! Don’t do it! One car is a 2012 Nissan z 370 and a brand new Santa Fe. I should have read the reviews before goin More

by smithj1990
Recommend Dealer
No
Jul 06, 2020

Lithia Hyundai of Fresno responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Raj Vasudev, General Sales Manager

Jul 07, 2020

smithj1990 responded

My contact is 5593002963 also when I bought the car it never got fixed you guys would not fix it. I payed 3000 dollars to try and fix the issue and it’s still not ok. I feel I will just move on and never ever buy a car from you guys. The brand new car is not running right and we had to take it to another dealership cause of the customer service. Horrible! When I write a review all of a sudden you guys care cause it effects you from making sales money is the only thing that matters the bottom dollar. Your own employee that sold us the car that quit told us this and that you guys are the worst dealership he’s ever worked for when we tried to get the cars fixed. Shame on you guys!

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