Brett Kramer | Page 3

Morrie's buffalo ford is a outstanding dealership that provides top notch service to their customers. I recommend them to everyone. provides top notch service to their customers. I recommend them to everyone. More

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Great service, We brought in our vehicle for an alignment all service was performed with no issues. We will be back for any future needs. alignment all service was performed with no issues. We will be back for any future needs. More

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Everyone is very professional. Very well dressed and clean environment. Nice place to get work done Very well dressed and clean environment. Nice place to get work done More

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Outstanding service person Brent Knowledgeable. ..polite...timely So far so good with the transmission fix ..polite...timely So far so good with the transmission fix More

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I found a car I wanted online and contacted the dealership they said it was ready, so I set up a time to see it when I got there, I was told it wasn't cleaned yet. well to me that’s not ready but t dealership they said it was ready, so I set up a time to see it when I got there, I was told it wasn't cleaned yet. well to me that’s not ready but they said they would take some off the price they also stated it had been mechanically checked over so I agreed but come time to finalize they said they forgot to take some money off but they would put gas in it gee what a deal on an already overpriced car whatever not the worst yet on the way home the car surged a little I just thought it was a fluke but the car continued to do it over the next week. so, I had my local Buick dealer look at it thinking it would be something simple but I was shocked when they told me there was metal and chunks in the transmission and quoted the repair at $6300 to be clear I asked this was a preexisting condition not something that just happened and they stated it has been bad for a long time. so I haven’t even had a tank of gas through my new car and its basically useless as is and it wasn’t a cheap car it was 13k so I tried to call the dealer (my salesperson) and was told she would call me back but never did she emailed me I need to contact the manager (brett) but in trying to do so multiple times I was always told he would call me back as he was away from his desk or out or something but I never did hear a word from him finally I did get a hold of someone that actually talked to me I told him what my dealership told me that it was preexisting and that if it was mechanically checked over the issue should have been found he said they don’t check necessarily mechanical as much as just for safety issues. I think a transmission that is erratic and could fail at any moment is a safety issue but apparently, they don’t. He told me the best they can do is I pay for the repair and they will cover half I didn’t think this was fair enough and he told me if I didn’t accept this then they won’t do anything at all so basically I was stuck taking the deal and having to do the repair and once done I emailed them the receipts and they did eventual send me a check but it was not even half like they had stated it would be so i guess they cant do math either. At this point I was just surprised I received anything at all. I have bought lots of cars in my life and this was by far the worst car buying experience I have ever had. I would score them less than one star if I could. I will never do business with this dealership and make sure to tell everyone. More

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For being a first time buyer, they did a phenomenal job. They took their time to explain things, and I appreciate that. They made me feel welcome, and didn’t put any pressure on me. Thank you Morries! They took their time to explain things, and I appreciate that. They made me feel welcome, and didn’t put any pressure on me. Thank you Morries! More

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This is a great place to buy and service your vehicle. Great crew, helpful and courteous! Great crew, helpful and courteous! More

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Fabulous and fun team. Great techs, and nice facility. They are honest and competitively priced. Always enjoy this team. Great techs, and nice facility. They are honest and competitively priced. Always enjoy this team. More

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Very Professional and thorough-Shiela and her team always gets it right the first time! Thanks again, Kevin gets it right the first time! Thanks again, Kevin More

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We continually come back to Morrie’s Buffalo Ford. They have always provided such wonderful customer service! They have always provided such wonderful customer service! More

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