Brett Kramer | Page 3

I had Great experience with the sales team and the van was clean and ready at pick up was clean and ready at pick up More

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I was in and out in a reasonable time. I like the idea of having a bag of popcorn while I wait. I like the idea of having a bag of popcorn while I wait. More

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Great experience, people have your best interest in mind. Would recommend to anyone in the market for a car. Would recommend to anyone in the market for a car. More

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They got my truck in on time for the oil change. The 2 guys at the counter were friendly and easy to be around. I walked over and learned a couple things about the new F-150 from salesman Ryan. I The 2 guys at the counter were friendly and easy to be around. I walked over and learned a couple things about the new F-150 from salesman Ryan. I asked the service counter guy about running my truck through the car wash. He did that and I was on my way home. More

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Great Experience, Always have had great time here. For a big dealership they make it feel like home and make you feel like part of the family. For a big dealership they make it feel like home and make you feel like part of the family. More

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I left feedback on the day of my sale but wanted to follow up on my experience. I sought out Morrie's because of the positive feedback given from female friends and family who are long-time loyal custo follow up on my experience. I sought out Morrie's because of the positive feedback given from female friends and family who are long-time loyal customers. I would never suggest this dealer to anyone I knew or personally liked. Reflecting on my buying experience with Jeremy Kent; I felt like he was distracted, high-pressure, and was not clear about the terms of the contract, financing, or trade-in. The critical issue I have with the sale is the condition of the vehicle and the response to my concerns. I took my new car to my mechanic for an assessment two days after I bought it. They diagnosed a class three passenger-side valve cover gasket leak. I returned home and emailed Jeremy immediately. The ultimate response was that, two days after the sale, Buffalo Ford wouldn't stand by their product. They suggested as a team, including General Manager, Brett Kramer, that I use my two-day-old vehicle warranty to have the problem fixed myself (but at their service center, of course). The whole experience feels like fraud. Due to the quality of the overall assessment of used inventory and the perceived dependability of the vehicle service department, it is highly unlikely that I will be a return customer. Additionally, I have a difficult time putting trust in Morrie's service department to further service my car under warranty. I am skeptical of the quality of the work that will be performed in the future when the preliminary review of this vehicle has either missed or dismissed something so fundamental to the quality operation of any vehicle. More

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Everyone at Buffalo Ford has been great to deal with and have accommodated our every need. Great to be able to have a dealership you can depend on. have accommodated our every need. Great to be able to have a dealership you can depend on. More

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I don’t know how to get up to 15 words when everything was great, well done, awesome. was great, well done, awesome. More

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JR has done well by us again, and Brett is always trying to make sure we are happy. Worked with Wade on the paperwork, very helpful. Thanks Morrie’s team! to make sure we are happy. Worked with Wade on the paperwork, very helpful. Thanks Morrie’s team! More

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I always enjoy working with the sales and staff. Great response time and customer service Great response time and customer service More

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