The sales manger and service manger went overtop to
provide great service always a good experience
provide great service always a good experience
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by MPC0
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2024 -
Spitzer Buick GMC Parma responded
Thank you for your positive review! We are glad that our team consistently takes great care of you and that we could make this experience with us no different. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Bret answered my concerns and treated me very fair and
also help me to understand questions on my car very helpful.
also help me to understand questions on my car very helpful.
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by polidorisr
Verified Customer
Verified Customer
Oct 17, 2024 -
Spitzer Buick GMC Parma responded
Providing exemplary service is so important to us here at Spitzer Buick GMC Parma and we are glad that Bret's efforts could meet your satisfaction! We are thrilled to know that he answered your concerns and treated you very fair. We wish you safe travels until we meet again!
Kelly Buchner.
Can’t say enough good things about her she is the epitome of Customer Service very knowledgeable and very helpful
Can’t say enough good things about her she is the epitome of Customer Service very knowledgeable and very helpful
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by Dkraushaar9
Service Price Transparency
Other Employees Tagged:
Kelly Buchner
Oct 11, 2024 -
Spitzer Buick GMC Parma responded
Thank you for leaving Kelly this amazing review! We are happy to know that she was very knowledgeable and helpful. Please do not hesitate to let us know how we may be of further service to you.
Service was great looking forward to my next visit.
The service tech did a great job
The service tech did a great job
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by wschulz
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dominic Difino
, Travis Freeman, Tim Kubow, Zach Niemesch, Tayler Wenmoth
Oct 04, 2024 -
Spitzer Buick GMC Parma responded
Thank you for leaving us this incredible review! We are happy to know that our team did a great job. We look forward to serving you again in the future when the time comes.
We have been dealing with Bret for years & will continue
for years to come. Thanks Bret
for years to come. Thanks Bret
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by SSHEFFIELD
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2024 -
Spitzer Buick GMC Parma responded
SSHEFFIELD, we are so pleased to know that your go to car expert is our expert Bret of Spitzer Buick GMC Parma! It is indeed another compliment to receive your recommendation to others. We look forward to continuing our excellent service to you in the future and wish joy and safety in your GMC!
They went above and beyond to find me the vehicle that
worked best for me.
worked best for me.
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by dpmulvihill
Verified Customer
Verified Customer
Other Employees Tagged:
Kelly Hettinga, Tom Reppucci
Sep 10, 2024 -
Spitzer Buick GMC Parma responded
dpmulvihill, we all at Spitzer Buick GMC Parma are super excited for your excellent buying experience with our experts Tom, Keith and Brett going above and beyond to find your perfect car! Also thank you for your support of recommendation to others. We extend our wishes for safety in your new GMC!
All was good been a loyal customer since it was Axlerod
Pontiac known everyone along time
Pontiac known everyone along time
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by MIMHALLORAN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Paula in Service Excellence and Ken in service and shout out to Mark Wittlinger works on my cars all the time since day 1 excellent 👍
Aug 29, 2024 -
Spitzer Buick GMC Parma responded
MIMHALLORAN, it is indeed our honor that your loyalty to our services has been since times with Axelrod! Your awesome review about each of our experts serves much support and we thank you for recommending others to us. Please travel with joy and safety in your GMC until we see you again!
Thank you for proving to be my dealership HOME!
If the staff at Spitzer Buick GMC Parma accommodate 30% of the potential car shoppers that walk through their doors with the same thoughtful efficie
If the staff at Spitzer Buick GMC Parma accommodate 30% of the potential car shoppers that walk through their doors with the same thoughtful efficient service and kindest patience they’ve shown me, there would be a line of customers tailing outside the front door and around the building for the opportunity to repeat for them my same experience in purchasing my new 2024 GMC Acadia Denali.
It’s my belief, when a customer is in the market for a new or pre-certified vehicle, he or she is also in the market for a dealership “home.” The staff at Spitzer Buick GMC Parma has fulfilled and surpassed my expectations in my search for both. A car buyer can purchase a car from anywhere, but he or she would be missing out on so much more if they wouldn’t at least make a visit to this dealership.
In closing, I make a prediction that one day in the future that, Spitzer Buick GMC becomes the top dealership of Brookpark Rd.—if it isn’t already, and the dealership “home” of many satisfied customers.
Congratulations to the Spitzer family for gathering a gem of a staff!
With the greatest of gratitude and customer satisfaction,
Teresa
Parma Heights
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by TERESA
Verified Customer
Verified Customer
Other Employees Tagged:
Jamie Blazer
, Adam Black, Alan Gilbert, McKoy Kendrick, Gus Dodrill in Sales ⭐️⭐️⭐️⭐️⭐️, Bill in Finance ⭐️⭐️⭐️⭐️⭐️ and others for which I don’t recall their names⭐️⭐️⭐️⭐️⭐️.
Aug 29, 2024 -
Spitzer Buick GMC Parma responded
Teresa, we are truly in gratefulness and appreciation for your amazing feedback on your new car experience with our experts at Spitzer Buick GMC Parma! Our team is indeed a big reason for our success and we continue to strive to improve our relations with our guests. Your encouragement adds to our motivation to be the Home Dealership for our locals as well as visitors far and wide. Thank you for taking the time sharing your thoughts and support for our team. Congratulations on your new Denali with us and we wish you joy and safety in your travels until we assist you again!
Great service staff.
My family has been going there for decades and now I go there for any car maintenance. Best dealership in Cleveland.
My family has been going there for decades and now I go there for any car maintenance. Best dealership in Cleveland.
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by JM
Verified Customer
Verified Customer
Service Price Transparency
Aug 13, 2024 -
Spitzer Buick GMC Parma responded
JM, we are truly gratified by you and your family's loyalty and trust in us for your safety and comfort on the road! Your recommendation for others to visit our dealership is great support and please enjoy your GMC in all your travels until next time!
Taken care of quickly, did have some complication
problems but all was good in the end.
problems but all was good in the end.
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by bdknopf
Verified Customer
Verified Customer
Aug 05, 2024 -
Spitzer Buick GMC Parma responded
We thank you for your kind review of your recent visit with us at Sptizer Buick GMC! Your time is very valuable to us and are grateful about our efficient timing of completion in the end. We certainly want to make sure that your concerns are thoroughly attended to by the correct personnel to improve on your experience anywhere necessary. Please reach out to our Service Director Travis Freeman at 886.246.6093 at your allowance and in the meantime please enjoy your travels with safety!