Brett Sitto

Finance manager doesn’t adequately explain the process. Prints a folder and picks a bank and ask you to sign paperwork. The day we was there he was rushing to ge his daughter. After signing, I looked at my Prints a folder and picks a bank and ask you to sign paperwork. The day we was there he was rushing to ge his daughter. After signing, I looked at my paperwork and asked the sales people what this $590 charge was for. They didn’t know. Then said extended warranty well that was $2300 at the bottom. I get home and look again the $590 was a scratch and dent policy we never asked for and it’s no cancellable. Also I was not asked about gap insurance. I like my vehicle but transparency is definitely missing and the financing needs to be communicated and working with the customer more. In the office instead of preparing it and sign here. More

by SAC1981 Verified Customer Verified Customer

Report | Print

Resolved the issue with my “Universal Garage Door Opener failure to operate or reset.” It now works again. failure to operate or reset.” It now works again. More

by BUILTA Verified Customer Verified Customer

Report | Print

I took my Denali in for what I thought had a transmission problem they test drove it a couple of times said it was fine I pick it up it’s doing the same thing I complained about. There is definitely somethin problem they test drove it a couple of times said it was fine I pick it up it’s doing the same thing I complained about. There is definitely something wrong with the transmission it shugges along it is not smooth shifting my passengers noticed that something didn’t feel right so I don’t know what to do next ? More

by JOHNBROUILLARD55 Verified Customer Verified Customer

Report | Print

I was greeted promptly and with a friendly warm welcome. I was given all my options for purchasing my current vehicle or leasing a new vehicle. The lease deals were not as good as I would have liked but I was given all my options for purchasing my current vehicle or leasing a new vehicle. The lease deals were not as good as I would have liked but they were in line with other deals out there. My interaction with Brett was very pleasant. He treated me like a friend and we talked about not only the vehicles but also about personal life things. It was like talking to a friend. This made the transaction so much nicer and personal. More

by karlkazz Verified Customer Verified Customer

Report | Print

Helpful, attentive, knowledgeable and available. I’m not sure what else I need to say. I’m not sure what else I need to say. More

by BUILTA Verified Customer Verified Customer

Report | Print

Everyone was professional that I came in contact with no one was “pushy” or a arrogant about getting things finished... one was “pushy” or a arrogant about getting things finished... More

by mynanceo Verified Customer Verified Customer

Report | Print

Dealership was wonderful took the time to explain everything I needed to know and had the right inventory for me to pick out I would recommend dealership to anyone looking for a vehicle. everything I needed to know and had the right inventory for me to pick out I would recommend dealership to anyone looking for a vehicle. More

by paulrea7553 Verified Customer Verified Customer

Report | Print