Brian Amill

Car was purchased at a more than a fair price, allowed me to pick up on the unscheduled date I when I just showed up and MOST IMPORTANT provided tech support that was desperately needed , superb and resolv to pick up on the unscheduled date I when I just showed up and MOST IMPORTANT provided tech support that was desperately needed , superb and resolved all issues. Issues caused by my changing of my e mail address with BMW . More

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Devin was fantastic. Best car experience we ever had he was friendly courteous and knowledgeable. Great experience overall. Best car experience we ever had he was friendly courteous and knowledgeable. Great experience overall. More

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Well trained and professional staff who were familiar with the vehicle being purchased. Well-organized business with pleasant facilities, a streamlined buying procedures from sales to post handshake a with the vehicle being purchased. Well-organized business with pleasant facilities, a streamlined buying procedures from sales to post handshake administrative processing and quick title turnaround. Significant inventory from which to chose. Beyond mildly encouraging a sale (to be expected) no high-pressure tactics used. None of that Oscar winning performance sidebar behind the curtains scheming with a manager ("the boss is gonna kill me for this but I'll tell ya' what...if you buy this car right NOW I'll give you a super special deal! Why?! because I LIKE You!" Let me talk on your behalf to boss..I'll try my best to convince him! Wink. Wink.). Significantly, the welcome absence of that silly, demeaning, insulting and intentionally confusing-to-the-customer penciled box graph slight of hand sales technique. Mr. Cook, the primary sales representative, was effective, polite and helpful. Very significantly, both on-line and in-person follow-up by BMW/Mini "Sales Genius," Haillee Madeira. Ms. Madeira exhibited a high level of professionalism, customer service orientation, and problem-solving abilities to assist with inoperable computer interface vis a vis the car navigation system. After effectively fixing the problem she provided a most helpful tutorial on operating the nav computer interface to the customer. Ms. Madeira is a proven asset to your business. If/when I'm next in the market for a car that you carry I'll certainly consider returning to your dealership for that reason. The only downsides for me was that the Military retiree/veteran discount was not made available to me because I chose not to finance the vehicle (too late? I'll accept a check or service credit..hint! hint! Here's to hoping that your service department is as beneficial as your sales. More

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Everyone was courteous, knowledgeable and accommodating. The entire experience was very pleasant. I would recommend David and BMW of Allentown. The entire experience was very pleasant. I would recommend David and BMW of Allentown. More

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Great Service and helpful team. They all worked together to create an excellent buying experience. They all worked together to create an excellent buying experience. More

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This was a straight forward deal. I called Mason, and he gave me a great price, and we closed the deal, to pick up the car 5 days later. Even though I reside in Jersey, I will definit I called Mason, and he gave me a great price, and we closed the deal, to pick up the car 5 days later. Even though I reside in Jersey, I will definitely check this dealer before I purchase another BMW. More

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I won’t go anywhere else! I’m a repeat customer at BMW MINI of Allentown, and I recently came in to buy a Certified Pre-Owned X1. From the test drive through to signing, th I’m a repeat customer at BMW MINI of Allentown, and I recently came in to buy a Certified Pre-Owned X1. From the test drive through to signing, the whole experience was smooth and easy from start to finish. No pressure, no rushing - just a team that knows what they’re doing. They genuinely make the whole process easy, and they treat you like family. I know that sounds like something out of their own marketing copy, but it’s true… I keep coming back and don’t mind the extra drive for service because I trust them. Thank you to Eduardo, Lisa, Chris, and Brian! It’s always a good experience. More

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Eddy along with Hallie, Brian, and Chris were an absolute pleasure to work with from start to finish. Amazing atmosphere, welcoming staff and that’s what made the whole experience different than any other de pleasure to work with from start to finish. Amazing atmosphere, welcoming staff and that’s what made the whole experience different than any other dealership. All expectations were far beyond exceeded, and the entire process was seamless from start to finish. There was not a question left unanswered by the time I left. Thank you Eddy, Hallie, Brian, and Chris, for truly standing out and raising the bar. More

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Great Service with the Sales Person Mason, the Manager and Finance person all working together and Finance person all working together More

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Very straightforward experience. Everyome wa very helpful, kind and enthusiastic through the whole experience. This was my first out of state purchase and it was made to be a breeze! Everyome wa very helpful, kind and enthusiastic through the whole experience. This was my first out of state purchase and it was made to be a breeze! More

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