Brian Amill

Everyone at this dealership is amazing. They are all so kind and welcoming and never trying to sell you something just to make a sale. They always work with the customer to give them the be They are all so kind and welcoming and never trying to sell you something just to make a sale. They always work with the customer to give them the best price around. Very appreciative of everyone in this office and will always come back to them any time I want to buy or lease a vehicle. Eddie did a great job and our vehicle was delivered a month earlier than expected. Thank you guys! More

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Great experience! Eddy and Brian worked so patiently putting up the numbers for us. Great job! , Eddy and Brian worked so patiently putting up the numbers for us. Great job! , More

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I had a fantastic experience working with Eduardo on the purchase of our new BMW X5. Eduardo was professional, responsive, and extremely helpful throughout the entire process. There were a few challenges purchase of our new BMW X5. Eduardo was professional, responsive, and extremely helpful throughout the entire process. There were a few challenges with the financing and paperwork, but he stayed on top of everything and worked hard to make sure everything was taken care of. He was always available to answer our questions and made sure we understood what was happening at every step. What I appreciated most was how patient and straightforward Eduardo was. We never felt pressured, and he genuinely cared about making the experience as smooth as possible. We absolutely love our new X5 and are very happy with our experience at BMW of Allentown. I would highly recommend Eduardo to anyone looking for a BMW, and I would definitely work with him again in the future. Thank you, Eduardo, for all your help! More

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Eddie was an absolute pleasure to work with from start to finish. This was actually my second time purchasing a vehicle in just a few weeks after my first vehicle was unfortunately totaled, so finding the ri finish. This was actually my second time purchasing a vehicle in just a few weeks after my first vehicle was unfortunately totaled, so finding the right replacement was extremely important to me. Eddie and the entire team went above and beyond to help me find an exact replacement, and I couldn’t be more grateful. Eddie was incredibly knowledgeable, personable, and welcoming throughout the entire process. He made everything smooth, easy, and stress-free, and made sure every question I had was answered. He truly went above and beyond to make what could have been a frustrating situation into an amazing experience. I also want to thank Brian in Finance for making the final part of the process just as seamless. The atmosphere, customer service, and overall experience at this BMW dealership were exceptional, and Eddie played a huge part in making it stand out from any other dealership I’ve worked with. I highly, highly recommend Eddie and the team. Thank you, Eddie and Brian, for going above and beyond and truly raising the bar. I’ll definitely be coming back! More

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Professional,caring and wonderful to work with ! ! I am from out of town and I would not hesitate to purchase at this dealership again ! I am from out of town and I would not hesitate to purchase at this dealership again More

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Customer experience was excellent. The process of identifying and purchasing a new vehicle was easy. Everyone that we have interacted with so far have been great and accommodating. The process of identifying and purchasing a new vehicle was easy. Everyone that we have interacted with so far have been great and accommodating. More

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Car was purchased at a more than a fair price, allowed me to pick up on the unscheduled date I when I just showed up and MOST IMPORTANT provided tech support that was desperately needed , superb and resolv to pick up on the unscheduled date I when I just showed up and MOST IMPORTANT provided tech support that was desperately needed , superb and resolved all issues. Issues caused by my changing of my e mail address with BMW . More

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Devin was fantastic. Best car experience we ever had he was friendly courteous and knowledgeable. Great experience overall. Best car experience we ever had he was friendly courteous and knowledgeable. Great experience overall. More

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Well trained and professional staff who were familiar with the vehicle being purchased. Well-organized business with pleasant facilities, a streamlined buying procedures from sales to post handshake a with the vehicle being purchased. Well-organized business with pleasant facilities, a streamlined buying procedures from sales to post handshake administrative processing and quick title turnaround. Significant inventory from which to chose. Beyond mildly encouraging a sale (to be expected) no high-pressure tactics used. None of that Oscar winning performance sidebar behind the curtains scheming with a manager ("the boss is gonna kill me for this but I'll tell ya' what...if you buy this car right NOW I'll give you a super special deal! Why?! because I LIKE You!" Let me talk on your behalf to boss..I'll try my best to convince him! Wink. Wink.). Significantly, the welcome absence of that silly, demeaning, insulting and intentionally confusing-to-the-customer penciled box graph slight of hand sales technique. Mr. Cook, the primary sales representative, was effective, polite and helpful. Very significantly, both on-line and in-person follow-up by BMW/Mini "Sales Genius," Haillee Madeira. Ms. Madeira exhibited a high level of professionalism, customer service orientation, and problem-solving abilities to assist with inoperable computer interface vis a vis the car navigation system. After effectively fixing the problem she provided a most helpful tutorial on operating the nav computer interface to the customer. Ms. Madeira is a proven asset to your business. If/when I'm next in the market for a car that you carry I'll certainly consider returning to your dealership for that reason. The only downsides for me was that the Military retiree/veteran discount was not made available to me because I chose not to finance the vehicle (too late? I'll accept a check or service credit..hint! hint! Here's to hoping that your service department is as beneficial as your sales. More

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Everyone was courteous, knowledgeable and accommodating. The entire experience was very pleasant. I would recommend David and BMW of Allentown. The entire experience was very pleasant. I would recommend David and BMW of Allentown. More

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