Charles German
Charles German at BMW of Allentown

Charles German

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

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4.7
91 Reviews

Dealership Experience

16 yrs, 5 mos

Industry Experience

16 yrs, 5 mos

Languages Spoken

English English

4.7

91 Reviews

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91 Reviews of Charles German

June 07, 2026

Dealership Rating
Employee Rating

Great folks professional and personable. Knowledgeable of quick resolution to my numerous Code issues. , Highly recommended shop ! More

by Jdcold2021
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Thank to the technical folks as well !

June 05, 2026

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I had some mixed experiences with this dealership under their prior ownership, so had not used them in a while. Just went back to them for routine service on my 335i and had no issues at all. Service was More

by DrHicks
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Recommend Dealer
Yes

May 09, 2026

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Very helpful and accommodating with a loaner & my preference as they fixed the recall on my X5. The technician working on my car sends me detailed videos of his findings, anything that needs attentio More

by MicheleCP
Service Price Transparency
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Recommend Dealer
Yes
May 11, 2026

BMW of Allentown responded

Thank you for sharing your excellent feedback, Michele! We love hearing about your experience with our team, and so happy we could keep you in the loop so thoroughly. See you next time at BMW of Allentown!

May 09, 2026

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Appreciate use of loaner, quality work at a fair price. Dealer came and picked up my car, left loaner which was really helpful, due to my husband being in the emergency room the night before. Estimated c More

by debxressler1
Service Price Transparency
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Recommend Dealer
Yes
May 11, 2026

BMW of Allentown responded

Thank you for sharing your feedback about our team, Deb. We're happy to hear that you appreciated the convenience of a loaner car and quality work at BMW of Allentown. We hope your husband is feeling better and we will take your notes on communication to heart so we can improve. Take care!

May 08, 2026

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On time. Courteous. Satisfactorily and diligently performed work. Got out of their way to do the requisite even though lunch time was approaching. More

by rgbhagat
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Recommend Dealer
Yes
May 11, 2026

BMW of Allentown responded

We love hearing from happy customers! Thank you for choosing BMW of Allentown and for sharing your experience. It was a pleasure to serve you!

April 22, 2026

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This is my first time owning a BMW vehicle. I recently transition from Mercedes after 10 years. The service is unexplainable. Love the hospitality; knowledge of worked and quality of the car. More

by Msoto97
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Recommend Dealer
Yes
Apr 22, 2026

BMW of Allentown responded

Thanks for making BMW of Allentown your first choice for a new car! We appreciate your business and we hope to see you again down the road.

April 17, 2026

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Very courteous. knowledgeable and professional organization. We have no Are Concern when it comes to this BMW dealership. More

by Geraldsrl
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Recommend Dealer
Yes
Apr 20, 2026

BMW of Allentown responded

You can always expect professionalism at BMW of Allentown! Thank you for showing your support.

April 14, 2026

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After 10 years of ownership this dealer has always been easy to deal with has provided excellent service for our BMW. More

by James
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Recommend Dealer
Yes
Apr 14, 2026

BMW of Allentown responded

James, thank you for your loyal business and glowing review of BMW of Allentown! It's been a pleasure serving you over the past decade, and we look forward to many more years together. Safe travels!

April 07, 2026

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Employee Rating

nice waiting area. good recap of service in video. annoying follow up until you post a review 😏 More

by jbz
Recommend Dealer
Yes
Apr 07, 2026

BMW of Allentown responded

Thank you for taking the time to review BMW of Allentown!

March 30, 2026

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Employee Rating

We recently purchased a new X3. Mason our sales rep was extremely friendly, helpful and knowledgeable. Mason kept us posted on delivery and was great with setting up our My BMW ap More

by Ted S.
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Mar 31, 2026

BMW of Allentown responded

Ted, thank you for choosing BMW of Allentown and sharing your feedback about Mason and the team. We hope you and your family are enjoying the new BMW X3!

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