Brian Anctil

I recently bought a 2026 traverse and Mary was a amazing made the car buying experience so easy and stress free thank you Mary and to the rest of the Capital Chevrolet Team made the car buying experience so easy and stress free thank you Mary and to the rest of the Capital Chevrolet Team More

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Iv given this dealership another try to win me over,well like a dummy I came back,I bought a new 2024 chevy silverado rst and iv had nothing but trouble with it,the people in the service department are the like a dummy I came back,I bought a new 2024 chevy silverado rst and iv had nothing but trouble with it,the people in the service department are the worst have no idea on how to fix your car if it ever break down or has any problems,let something new come up that they have never experienced then they will be quick to tell you that it's normal only because they can't figure it out,they will lie to you because of there unexperienced auto mechs,there's no real mechanical anymore that can just get into your car and ride with you or just cranking it up and listening,these young mechs go off there little computers and if they can't figure it,,,,,it normal,i paid way to much money for these trucks and on top of that it's a lease,it's there xxx and they can't do anything to help me out,capital chevrolet is only there to take your money and boot you out the door,so take it from me if your brand new car,suv,truck goes bad don't take it back to the dealership at capital chevrolet,xxxx you can go in there with your motor hanging out the side of the vehicle and they will tell you that it's normal just because it didn't pop up a code. More

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Their incompetence could have gotten me killed! I purchased my 2019 Toyota Highlander there and with it came "free" oil changes, tire rotations and car washes. Last time I was there when they w I purchased my 2019 Toyota Highlander there and with it came "free" oil changes, tire rotations and car washes. Last time I was there when they were finished, as I was driving out of the parking lot, I felt a vibration in the steering so I headed right back. Service guy hoped in the passenger seat so I could show him the issue and as we're driving around in the parking lot out back of the dealership, the right front wheel literally falls off the car. Apparently the person (kid) they hired for their quick lube area had only tightened a couple lugs by hand. One for sure was missing. I had to call for a ride to take me home so they could assess the damage and fix what needed to be fixed. Against my better judgement, I visited them again when it was time for my next oil change. They took my car in at 11:30. After waiting very patiently, at 1:15 I asked them to give me a status so I could decide whether to wait some more or tell them I'd come back another day. Come to find out, they had lost my paperwork so my car never got in line to be serviced. The service account rep assured me they were dropping what they were doing and it would be done soon. Almost an hour later they finished up. He told me to wait for a moment as he wanted to ask the manager if there was anything they could do or offer me for the inconvenience of them having it take so long for a scheduled oil change. He came back and said she Annie Morrell, (the manager) said that "since we're already giving you the oil change for free they weren't going to offer anything else" That was such a poor xxxxxxxx answer because those oil changes weren't free, they were built into the negotiated price of the vehicle. That aside this "manager" didn't even take 2 minutes out of her busy day to tell me herself. Don't have any work done here. It could cost your your life, and they wont even acknowledge their mistake. More

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Poor customer service. Deceptive and unfair practices. Please be aware. Not professionals at all. Would definitely not recommend Deceptive and unfair practices. Please be aware. Not professionals at all. Would definitely not recommend More

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Is the worse plac… please do your self a favor and dont go there, they sale you guarantees without you knowing, they sale you cars that they were into car accidents and they dont tell you, and you over pay go there, they sale you guarantees without you knowing, they sale you cars that they were into car accidents and they dont tell you, and you over pay for the car i end up going to BMW to find out that they are crooks, go somewhere else to spend your money don’t go there, to be lied… More

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Kenston Taylor and Danny Via were rock stars through the entire process. Give these guys a chance with your next vehicle purchase. entire process. Give these guys a chance with your next vehicle purchase. More

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