Brian Baker
Brian Baker at Phillips Chrysler Jeep Dodge Ram

Brian Baker | Page 12

Sales Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

Contact Me
4.6
192 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

14 yrs, 3 mos

4.6

192 Reviews

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192 Reviews of Brian Baker

March 18, 2023

Dealership Rating
Employee Rating

Brian lied to me and that’s not the way to do business. Call me anytime and I’ll explain. More

by GFBURKECO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 22, 2023

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

Mar 22, 2023

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

March 18, 2023

Dealership Rating
Employee Rating

Great experience. The purchase was easy. Everything was explained. Got a great deal on my Scat Pak Challenger. More

by GWAREUSMC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hoff, Dennis Ross

Mar 20, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

March 07, 2023

Dealership Rating
Employee Rating

everything went smoothly and Brian directed me to another vehicle as the one I originally wanted was already gone. More

by MICUNURSE200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Ross, Don Wulff

Mar 07, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

March 02, 2023

Dealership Rating
Employee Rating

Very helpful. Worked with me very hard. Brian was a great salesperson. Love my new Jeep!! More

by mercyme54
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman , Don Wulff

Mar 03, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words for Brian, and for taking the time to leave us this wonderful feedback! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

February 21, 2023

Dealership Rating
Employee Rating

Excellent sales, customer service and service teams. Great attention to detail and customer needs. I have been a happy customer for 10 years! More

by ILYNNCUMMINGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman , Don Wulff, James Garvin, Service Dept

Feb 22, 2023

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

February 20, 2023

Dealership Rating
Employee Rating

Great follow up throughout the process and kept their word. Only minor things were I got the truck w a qtr tank of gas and the bed wasn't cleaned out at all. Little things but could matter a lot to some More

by RJPITZER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Wulff

Feb 20, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

January 29, 2023

Dealership Rating
Employee Rating

I think my age was taken advantage of when buying the Pacifica changes in the value of my trade in was not stated when the value was lowered from an earlier verbal agreement. More

by RJTIMMER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dale Coleman , Don Wulff

Jan 30, 2023

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

Feb 01, 2023

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

January 25, 2023

Dealership Rating
Employee Rating

First let me start with I would never buy a dDodge vehicle again But after searching high and low we found a Beautiful used F250 and the process was quicker and faster than I have ever done The sales More

by Peterkooy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Wulff

Jan 26, 2023

Phillips Chrysler Jeep Dodge Ram responded

Peter, Thank you so much for your excellent review! We are so glad that Biran and Don had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new F250, and don't hesitate to reach out if you need anything else. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

January 21, 2023

Dealership Rating
Employee Rating

Everyone in the service department is always pleasant and has a hello. The service done on the vehicle was returned in a very reasonable amount of time. More

by COACHSUE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman , Scott Sherman in service

Jan 23, 2023

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

January 13, 2023

Dealership Rating
Employee Rating

Everyone I dealt with and others I watched, was kind and professional. Good to see how service was moving so smoothly, and the customer was kept up to date on status of our vehicle. More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2023

Phillips Chrysler Jeep Dodge Ram responded

Teresa, Thank you! Brian and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

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