Brian Baker
Brian Baker at Jim Ellis Chevrolet of Atlanta

Brian Baker | Page 6

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.6
62 Reviews
4.6

62 Reviews

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62 Reviews of Brian Baker

September 17, 2024

Dealership Rating
Employee Rating

This was my first time selecting Jim Ellis as my dealership to attend to my 2023 Corvette C8. The dealership was referred by a good friend as being highly professional.( Nitin Mareskarkram.) I was More

by dh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Loan Pham, Michael Fair , Jason Blanchard, Nicolas Caicedo, Retanza Grier, David Theriault

Sep 18, 2024

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

September 05, 2024

Dealership Rating
Employee Rating

Mister Kochebey and his team are very professional and respectful people!I always find a way to leave Jim ellis with satisfaction! Thank you More

by MEHSASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Loan Pham, Michael Fair , Jason Blanchard, Nicolas Caicedo, Retanza Grier, David Theriault

Sep 05, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for your kind words for our team, especially Vladimir Kochubey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

August 28, 2024

Dealership Rating
Employee Rating

Excellent service trip to the dealer. All of the employees were friendly and smiling. My service weliter was excellent ands kept me informed several times. The customer lounge was great. I More

by ERICRUNYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ned Iwuji, Adam Toms , Jason Blanchard, Kalo Brantley, Retanza Grier

Aug 28, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your feedback with us, Eric. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again! Expect the Best! Service Manager Mr. David Theriault

August 24, 2024

Dealership Rating
Employee Rating

Brian delivers excellent customer service. Glad I brought our vehicle to Jim Ellis for service. More

by Fhamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for your business and this review. We're happy to hear that Brian and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Expect the Best! Service Manager Mr. David Theriault

August 23, 2024

Dealership Rating
Employee Rating

Service advisor is great. Unfortunately my car was forgotten about when I brought it in for service. I Was told the repair would more than likely be done the same day I droppe More

by JCETHRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Jim Ellis Chevrolet of Atlanta responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and apologize for any inconvenience caused by us. We hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

August 20, 2024

Dealership Rating
Employee Rating

Always responsive Good customer service over all customer satisfaction is his goal. Thank you from city of Atlanta fleet services More

by ADAM.MOHABBAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Jim Ellis Chevrolet of Atlanta responded

Adam, Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

August 16, 2024

Dealership Rating
Employee Rating

What kind of service department is this busy and the owner hasn’t built an additional service department to handle the volume. I’m trading car in 100% due to service department More

by EBHYATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Retanza Grier

Aug 21, 2024

Jim Ellis Chevrolet of Atlanta responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ralph Sorrentino, General Manager rsorrentino@jimellis.com

Aug 21, 2024

Jim Ellis Chevrolet of Atlanta responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ralph Sorrentino, General Manager rsorrentino@jimellis.com

August 08, 2024

Dealership Rating
Employee Rating

Professional and makes repairs in a timely manner. Keeps customer informed concerning repairs needed and went the vehicle is ready for pickup. More

by MARK.SANFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Loan Pham, Michael Fair , Jason Blanchard, Nicolas Caicedo, Retanza Grier, David Theriault

Aug 09, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

Aug 10, 2024

Jim Ellis Chevrolet of Atlanta responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2024

Dealership Rating
Employee Rating

Brian Baker is a very courteous and professional rep. He made sure that my car got serviced correctly. I hope that he will be my service rep every time that I bring my car in for service. More

by TONYHX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Jim Ellis Chevrolet of Atlanta responded

Tony, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

July 30, 2024

Dealership Rating
Employee Rating

Brian Baker was phenomenal! He made what could have been a horrible experience with this dealership into a remarkably good one; he basically turned inexcusable treatment by ano More

by PETE.DALESSANREA
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Caicedo

Jul 31, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you, Pete, for taking the time to share your thoughts on working with Brian and our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

Jul 31, 2024

Jim Ellis Chevrolet of Atlanta responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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