Brian Baker
Brian Baker at Jim Ellis Chevrolet of Atlanta

Brian Baker | Page 5

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.6
62 Reviews
4.6

62 Reviews

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62 Reviews of Brian Baker

December 06, 2024

Dealership Rating
Employee Rating

Very helpful. Thanks for taking care of our vehicle. We will be back in the future for more repairs . Thanks again so much! More

by ROBERT@PARKERYOUNGCONSTRUCTION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Loan Pham, Michael Fair , Jason Blanchard, Nicolas Caicedo, Retanza Grier, David Theriault

Dec 07, 2024

Jim Ellis Chevrolet of Atlanta responded

Thanks, Robert, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

November 05, 2024

Dealership Rating
Employee Rating

Very efficient address all my concerns I'm comfortable with the performance of this dealership thank you for your work ethics More

by Silk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elise Schaaf , Nicolas Caicedo

Nov 05, 2024

Jim Ellis Chevrolet of Atlanta responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

November 04, 2024

Dealership Rating
Employee Rating

Failed to fix issue with recall. Still haven't ordered part to fix our recall More

by NICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Loan Pham, Michael Fair , Jason Blanchard, Nicolas Caicedo, Retanza Grier, David Theriault

Nov 08, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

Nov 10, 2024

Jim Ellis Chevrolet of Atlanta responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. Thank you for your time, and hopefully, we can get to the bottom of this.

October 31, 2024

Dealership Rating
Employee Rating

As my service manager, Brian Baker provided speedy service and excellent communication. Elise Shaw did a superb job helping me with a courtesy car. Overall, GREAT job! More

by RODBEAUREGARD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Gonzalez-Brands, Elise Shaw

Nov 01, 2024

Jim Ellis Chevrolet of Atlanta responded

Rob, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian, Elise, and our team met your expectations. Thank you again for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

October 21, 2024

Dealership Rating
Employee Rating

I was taken care of so caring and professionally having never been here before the service was so professionally done and in such a short time I was amazed with the complete experience never had better se More

by recowsert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Fair , Jason Blanchard, Nicolas Caicedo, Retanza Grier

Oct 21, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

October 16, 2024

Dealership Rating
Employee Rating

The service was great and Brian was very polite. He got me right in as a walk-in and took care of me. My car looked so good when they finished with it. I would definitely return if I’m in town visit More

by Desiree’
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you, Desiree, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

Oct 19, 2024

Jim Ellis Chevrolet of Atlanta responded

We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Chevrolet!

October 15, 2024

Dealership Rating
Employee Rating

The entire team provides great service and professionalism each time I had to service my vehicle. More

by rebyfj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Loan Pham, Michael Fair , Jason Blanchard, Nicolas Caicedo, Retanza Grier, David Theriault

Oct 16, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

October 15, 2024

Dealership Rating
Employee Rating

The service department was clean, and a functional environment. The Jim Ellis’ employees were pleasant. The customers waiting room was available with comfortable sitting arrangement, refreshment, tele More

by PASTORDVWYN
Recommend Dealer
Yes

Other Employees Tagged: Michael Fair , Retanza Grier, N/ please enlarge the e

Oct 16, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

October 09, 2024

Dealership Rating
Employee Rating

The visit salesman was respectfully, friendly. He saw to it that I tried the knot. More

by DWTHEBEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Loan Pham, Michael Fair , Jason Blanchard, Nicolas Caicedo, Retanza Grier, David Theriault

Oct 10, 2024

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

October 05, 2024

Dealership Rating
Employee Rating

They always treat me like family. I take all of my GM vehicles to Jim Ellis Chevrolet. More

by SROSENBAUM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

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