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Brian Brawley

Overview Reviews (87)

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Brian Brawley

Brian Brawley | Page 2

Sales Manager

Auffenberg Nissan

1130 Auffenberg Avenue
Shiloh, IL 62269

4.5

87 Reviews

4.5

87 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (87)

87 Reviews of Brian Brawley

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March 21, 2026

Dealership Rating

Employee Rating

The dealership is good I’ve never had a problem with them but I do wish my mileage would match my sticker they put in the window but I do wish my mileage would match my sticker they put in the window More

by MOTLEYLACHANDA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Chapman, Mike Murphy

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Mar 23, 2026 -

Auffenberg Nissan responded

Thank you for your feedback! We are glad to hear that you have had a positive experience at our dealership. We apologize for any discrepancies with your sticker and will address it immediately. Your satisfaction is important to us!

March 20, 2026

Dealership Rating

Employee Rating

Auffenberg Nissan had a friendly and fast service, easy to get an appointment quick. Thank you, Maria to get an appointment quick. Thank you, Maria More

by maria.heintz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Murphy

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Mar 22, 2026 -

Auffenberg Nissan responded

Thank you so much for your kind words, Maria! We're thrilled to hear that you had a great experience with our team at Auffenberg Nissan. We're always here to make scheduling appointments as easy and convenient as possible for our customers. We appreciate your business and hope to see you again soon. Happy driving!

March 10, 2026

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Employee Rating

Awesome and welcoming environment. Great customer service and everyone was willing to make sure you were helped. Great customer service and everyone was willing to make sure you were helped. More

by DEDRA.MASON85

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Chapman, Mike Murphy

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Mar 13, 2026 -

Auffenberg Nissan responded

Thank you for your kind words! We take pride in creating a warm and welcoming atmosphere for all our customers. Our team is dedicated to providing exceptional customer service and we're always here to help in any way we can. See you soon!

March 09, 2026

Dealership Rating

Employee Rating

Quick Easy simple fast service, very satisfied. Had Wifi on hand to get some work done while I waited which was only a 20 minute wait. Had Wifi on hand to get some work done while I waited which was only a 20 minute wait. More

by JOSHR4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Chapman, Mike Murphy , Mike

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Mar 11, 2026 -

Auffenberg Nissan responded

Thank you for the kind words! We're thrilled to hear that our quick and convenient service met your needs and allowed you to stay productive while you waited. We appreciate your business and hope to serve you again soon.

March 08, 2026

Dealership Rating

Employee Rating

Service was good but dyair my tire which needed air . .. hopefully you'll have family and friends special on oil change, greatly appreciated. .. hopefully you'll have family and friends special on oil change, greatly appreciated. More

by JACQUELINETHOMPSON785

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike Murphy , Cory

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Mar 11, 2026 -

Auffenberg Nissan responded

Thank you for your positive review! We are glad to hear that you had a good experience with our service. We apologize for any inconvenience with your tire and will be sure to address it. Be sure to follow us for future promotions on oil changes, and thank you for your support!

March 07, 2026

Dealership Rating

Employee Rating

Very friendly commucate well when the customers very clean environment alvays have drinks snacks and coffee clean environment alvays have drinks snacks and coffee More

by BRIGETTETLEWIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Murphy

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Mar 11, 2026 -

Auffenberg Nissan responded

Thank you so much for your kind review! We take great pride in providing a warm and welcoming atmosphere for our customers. We're glad you enjoyed our clean environment and complimentary refreshments. See you again soon! #CustomerLove #CleanAndComfy

March 07, 2026

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Employee Rating

Quick, efficient service and the staff were kind and courteous! Highly recommend and will definitely return! courteous! Highly recommend and will definitely return! More

by RICKENVOXX

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Chapman

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Mar 11, 2026 -

Auffenberg Nissan responded

We are delighted to hear that our quick and efficient service, along with our kind and courteous staff, left such a positive impression! Thank you for the recommendation - we would love to have you back! #CustomerSatisfaction #ExcellentService

March 05, 2026

Dealership Rating

Employee Rating

Jeanine was great, very friendly and helpful and my service was finished in a timely manner service was finished in a timely manner More

by EN_BARNHARDT44

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Chapman, Mike Murphy

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Mar 08, 2026 -

Auffenberg Nissan responded

Thank you for your kind words, we are thrilled to hear that Jeanine provided you with excellent service. We value your time and strive to make your experience with us a positive one. Come back anytime!

March 01, 2026

Dealership Rating

Employee Rating

The dealership was great, people are friendly, dealership was very clean and nice and inviting. was very clean and nice and inviting. More

by amylynn1979

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Chapman, Mike Murphy , Mario

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Mar 05, 2026 -

Auffenberg Nissan responded

Thank you for your kind words! We are so happy to hear that you had a great experience with us. Our team works hard to ensure our dealership is clean, inviting, and full of friendly faces. Come back and see us again soon! 😃

February 20, 2026

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Employee Rating

A professional and prompt experience as usual. I am so happy with my Nissan purchase. I am so happy with my Nissan purchase. More

by NIKKITJCLAY1913

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 28, 2026 -

Auffenberg Nissan responded

Thank you for your kind words! It was a pleasure helping you find the perfect Nissan for your needs. We appreciate your continued support and look forward to serving you again in the future.