Brian Chan
Brian Chan at Metro Ford of OKC

Brian Chan | Page 12

Sales Consultant

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

Contact Me
4.7
139 Reviews

Hey there, I'm Brian Chan from Brooklyn, NY. I served 4 years in the Navy as an Aviation Machinist Mate 3rd Class to served my Country and my City. Landed here in Oklahoma in 2016 and fell in love with the State since I separated from Service. I love fishing, hunting, working on cars, mountain biking, and many more outdoor experiences. I'm here to help you with your buying process, as well as educate you on your features of the vehicle and ensure you're satisfied. Come be a part of our family at Metro Ford of OKC! The Difference is REAL!

Dealership Experience

7 yrs, 5 mos

Industry Experience

8 yrs, 5 mos

Specialties & Trainings

Product Specialist

Performance Vehicle Specialist

View more specialties & trainings
4.7

139 Reviews

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139 Reviews of Brian Chan

December 23, 2019

Dealership Rating

Great customer service !! My representative was very helpful from the beginning. Warm welcome explained in details the whole process advised me on things to keep in mind, best More

by luk4me88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Derrick , Fred Finley, Jason Hutton, Giovanni Young

December 20, 2019

Dealership Rating
Employee Rating

Excellent Everyone I dealt with from Ted to Jason, Justin, Brian and Zach were top notch. Make for a great buying experience. 5star all the way around More

by dlallanjr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chris Derrick , Jason Hutton, Zach in finance

December 06, 2019

Dealership Rating
Employee Rating

IT technician everything was great as usual and excellent job on the detailing which was an after thought for me to ask for. the guys are always polite and helpful More

by KRIS.SERENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2019

Metro Ford of OKC responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

December 06, 2019

Dealership Rating
Employee Rating

Quick and Painless I have given a 5 star rating due to the quick and easy process I went through to trade in my truck and get into a brand new car. Brian went out of his More

by Ryan L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2019

Metro Ford of OKC responded

Ryan, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

December 05, 2019

Dealership Rating
Employee Rating

I had a great experience. Brian Chan is the best. Brian Chan made the purchase of my new pickup the best experience that I've ever had with any dealer ship! I will be looking for Brian when I am read More

by nprc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2019

Metro Ford of OKC responded

Thank you so much for sharing your experience with Metro Ford and the community. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new pickup. Brian and the team will be thrilled to hear your feedback!

December 05, 2019

Dealership Rating
Employee Rating

Awesome! We had some issues the first day we went in but after figuring things out and getting together with Bryan Chan we got everything we were looking for! More

by Whitakerwesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2019

Metro Ford of OKC responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Bryan is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

November 24, 2019

Dealership Rating
Employee Rating

20,000 mile service Took 2 1/2 hour for 20,000 service even tho I had a scheduled appointment. I did select some additional services, but that i chose after the initial More

by CRD444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: No salesman involved

Nov 26, 2019

Metro Ford of OKC responded

We are sorry you feel your Metro Ford experience fell short of 5-stars. We strive to make sure every customer leaves happy. Please call our store to speak with our General Manager, Jason Hutton, as he would like to know how your visit could have been made better. Thank you.

November 15, 2019

Dealership Rating
Employee Rating

Friendly and prompt. The service personnel have always been polite and professional. Only reason for 4 stars is they will shuttle you but do not have loaners. If they were More

by jjkh53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Derrick , Fred Finley, Jason Hutton, Toni Lorchie, Marquan Struble, Averie Tucker, Cherie Vanhorn, Christen Vanhorn, Coy Weeks, Alll employees I have felt with have been great.

Nov 18, 2019

Metro Ford of OKC responded

Thank you so much for your 4 star review! Our customers mean the world to us and we appreciate your feedback!

November 01, 2019

Dealership Rating
Employee Rating

New Purchase There was a little problem with the communication as to what the on line price included and why the price quoted on line was different than the price More

by fullcirclefarm1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David, Zack

Nov 26, 2019

Metro Ford of OKC responded

Thank you for your review. If you could call our GM, Jason, he would love to further discuss this with you.

October 21, 2019

Dealership Rating
Employee Rating

Really good customer service They're very truthful and Will work with you in all areas buying or selling also in servicing your car they really care about their customers. More

by gychuku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wilson

Nov 08, 2019

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

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