Brian Coffin
Brian Coffin at Conicelli Toyota of Springfield

Brian Coffin | Page 3

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.6
154 Reviews
4.6

154 Reviews

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154 Reviews of Brian Coffin

April 12, 2026

Dealership Rating
Employee Rating

Excellent service did not have to wait as long as I thought in and out More

by jermaine.m.f.solomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2026

Conicelli Toyota of Springfield responded

Thank you for the 5-star rating and sharing your experience with our Toyota service center. We appreciate it. Paula d., Customer Relations

April 03, 2026

Dealership Rating
Employee Rating

Service was excellent and the staff is very gentle. That's why every time I go there, there are so many customers. More

by Jdhersi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2026

Conicelli Toyota of Springfield responded

Thank you for servicing your vehicle with our Toyota dealership. We appreciate it. Paula d., Customer Relations

April 02, 2026

Dealership Rating
Employee Rating

Very helpful. Polite and professional and efficient. Explained my service order. Service completed within promised time. More

by jkema8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2026

Conicelli Toyota of Springfield responded

Thanks for servicing your vehicle with our Toyota dealership. We appreciate your business. Paula d., Customer Relations

March 30, 2026

Dealership Rating
Employee Rating

professional and proficient Friendly and explained everything. I always come to this dealership because of the service More

by maria58
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Conicelli Toyota of Springfield responded

Thanks for the positive feedback regarding your recent visit to our Toyota service center. We appreciated the opportunity to service your vehicle! Paula d., Customer Relations

March 27, 2026

Dealership Rating
Employee Rating

Ok. Don't understand why I keep getting charged for washer fluid when I fill it before my visit. Makes me a little leary of honesty of mechanics. More

by brittanieb5
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 30, 2026

Conicelli Toyota of Springfield responded

I am sorry to read this review expressing concern over your service visit. I am going to share this with our service manager and ask him to look into your issue. We appreciate your business. Paula d., Customer Relations

March 23, 2026

Dealership Rating
Employee Rating

Conicelli is easy to schedule with, offers a waiting period place with tv, refreshments and places to charge your devices in. Should you decide not to wait, they do furnish a shuttle service. Always che More

by M1c2c5l0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Conicelli Toyota of Springfield responded

Thank you for servicing your vehicle with our Toyota service center. We appreciate the opportunity to assist you with maintaining your vehicle's performance! Paula d., Customer Relations

March 19, 2026

Dealership Rating
Employee Rating

Service and inspection was done on time and I trust this dealership. They have been taking care of my vehicle for about 5 years now. More

by RUGIATUKARGBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2026

Conicelli Toyota of Springfield responded

Thank you for servicing your vehicle with our Toyota service center. We appreciate the positive feedback and your continued loyalty! Paula d., Customer Relations

February 18, 2026

Dealership Rating
Employee Rating

It was very good , I received a call from George and he was very helpful! More

by joan sheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre , George

Feb 20, 2026

Conicelli Toyota of Springfield responded

Joan, your business is much appreciated. Thanks for servicing your vehicle with Conicelli Toyota of Springfield. Paula d., Customer Relations

January 22, 2026

Dealership Rating
Employee Rating

Thanks for all service. Appointment was good and didn't have to wait too long for inspection and oil change. More

by NEW-MAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2026

Conicelli Toyota of Springfield responded

Thank you for sharing your recent experience with our dealership. We appreciate your business. Paula d., Customer Relations

January 21, 2026

Dealership Rating
Employee Rating

They sell used cars to people that have problems and defects I will never buy from this place again nor will you get referrals. And the way I was treated there when I had to go back for service twice. A More

by samrswann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Reggie Walton, Tim Hopkins , Another service person named Alex Don't know the last name.

Jan 23, 2026

Conicelli Toyota of Springfield responded

I am disappointed to read this review regarding your experience with our dealership. Your comments matter to us and we want to make sure we address them for you. I am sure someone from our sales department will be reaching out to you. We appreciate your business and look forward to a prompt resolution for you. Paula d., Customer Relations

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