Brian Cook
Brian Cook at Pedder Nissan

Brian Cook | Page 7

Shop Foreman

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

4.5
191 Reviews
4.5

191 Reviews

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191 Reviews of Brian Cook

August 12, 2021

Dealership Rating
Employee Rating

Kevin foster is the greatest of all time. I appreciate everything he has done for my family. Every time i come in it is an amazing experience More

by JEREMYWAYNEYOUNG81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Favela, Kevin Foster, Gregg Velasco

July 22, 2021

Dealership Rating
Employee Rating

I take my care approximately every 3 months due to my long commute. The prices are great and everyone is always so welcoming and friendly. More

by Norma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 16, 2021

Dealership Rating
Employee Rating

The service department is always exceptional with regards to meeting my service needs. The manager (Gregg) has the pulse of his customers which makes the experience simpler and without concerns. More

by Rolland Tide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Favela, Kevin Foster, Paul Thompson, Gregg Velasco

July 14, 2021

Dealership Rating
Employee Rating

I was very pleased with my advisor Kevin, he was professional and knowledgeable about my vehicle. I was in and out within the time he promised . I would definitely recommend Pedder Nissan More

by KINGOFDHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Myers , Jose Favela, Kevin Foster, Gregg Velasco, Tyler Zimmerman

June 27, 2021

Dealership Rating
Employee Rating

Pleasant and professional while satisfying my needs. Great job. Asked to check the sensors. All OK More

by NOJEDA23
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jose Favela

June 25, 2021

Dealership Rating
Employee Rating

So we we went in for service we showed the service department that the full set f mats as we were told when we bought them. They were in the trunk and there were only 3. Also the key fob fell apart More

by Paul.fokey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

June 19, 2021

Dealership Rating
Employee Rating

Brian was very efficient, courteous & great on follow up! I look forward to my next visit. Yes yes yes yes yes yes yes yes yes yes More

by D_INSERTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Foster

May 29, 2021

Dealership Rating
Employee Rating

Pedder is better. Thanks for your honesty help curdesy during the sale and service after the sale lower rates of interest and colors of your vehicles are tops my metallic color shines like a diamond when More

by AjPolk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Favela, Antonio Chavez. Sales and financial

Jun 01, 2021

Pedder Nissan responded

Thank you for stopping by and leaving us this glowing review and high star rating! We really appreciate your honest feedback and we hope to continue to be of service to you again in the future. Best wishes, Pedder Nissan Team

May 28, 2021

Dealership Rating
Employee Rating

Good professional and courteous service.I received my Good professional and courteous service. I received my car clean and promptly after the service and diagnostic work was completed. Very reasonable pr More

by TROWAN78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Favela, Kevin Foster, Paul Thompson, Gregg Velasco

Jun 01, 2021

Pedder Nissan responded

Hi Trowan78, thank you so much for your comments about Pedder Nissan! We strive to exceed your expectations, and your survey revealed that we hit the nail on the head! Thanks again for stopping by and leaving this excellent review! Sincerely, Customer Relations Manager (951)-766-1446 ext. 2111

May 24, 2021

Dealership Rating
Employee Rating

Work was done fast except a few key thingsMy tires were Work was done fast except a few key things My tires were not rotated or air put in My battery was supposed to be checked and replaced More

by LNSMCROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Favela, Kevin Foster, Paul Thompson, Gregg Velasco

Jul 03, 2021

Pedder Nissan responded

Lnsmcrow, we strive for 100% satisfaction, and it is disappointing to see that was not the case! Please reach out to our management team at 951.766.1446 ext 2111 so we can discuss a way to earn your business back. Thank you for alerting us to ways we can improve our services and we look forward to talking with you! Customer Relations Manager Pedder Nissan (951)-766-1446 ext. 2111

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