Brian Cook
Brian Cook at Pedder Nissan

Brian Cook | Page 7

Shop Foreman

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

4.5
186 Reviews
4.5

186 Reviews

Write a Review

186 Reviews of Brian Cook

June 25, 2021

Dealership Rating
Employee Rating

So we we went in for service we showed the service department that the full set f mats as we were told when we bought them. They were in the trunk and there were only 3. Also the key fob fell apart More

by Paul.fokey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

June 19, 2021

Dealership Rating
Employee Rating

Brian was very efficient, courteous & great on follow up! I look forward to my next visit. Yes yes yes yes yes yes yes yes yes yes More

by D_INSERTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Foster

May 29, 2021

Dealership Rating
Employee Rating

Pedder is better. Thanks for your honesty help curdesy during the sale and service after the sale lower rates of interest and colors of your vehicles are tops my metallic color shines like a diamond when More

by AjPolk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Favela, Antonio Chavez. Sales and financial

Jun 01, 2021

Pedder Nissan responded

Thank you for stopping by and leaving us this glowing review and high star rating! We really appreciate your honest feedback and we hope to continue to be of service to you again in the future. Best wishes, Pedder Nissan Team

May 28, 2021

Dealership Rating
Employee Rating

Good professional and courteous service.I received my Good professional and courteous service. I received my car clean and promptly after the service and diagnostic work was completed. Very reasonable pr More

by TROWAN78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Favela, Kevin Foster, Paul Thompson, Gregg Velasco

Jun 01, 2021

Pedder Nissan responded

Hi Trowan78, thank you so much for your comments about Pedder Nissan! We strive to exceed your expectations, and your survey revealed that we hit the nail on the head! Thanks again for stopping by and leaving this excellent review! Sincerely, Customer Relations Manager (951)-766-1446 ext. 2111

May 24, 2021

Dealership Rating
Employee Rating

Work was done fast except a few key thingsMy tires were Work was done fast except a few key things My tires were not rotated or air put in My battery was supposed to be checked and replaced More

by LNSMCROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Favela, Kevin Foster, Paul Thompson, Gregg Velasco

Jul 03, 2021

Pedder Nissan responded

Lnsmcrow, we strive for 100% satisfaction, and it is disappointing to see that was not the case! Please reach out to our management team at 951.766.1446 ext 2111 so we can discuss a way to earn your business back. Thank you for alerting us to ways we can improve our services and we look forward to talking with you! Customer Relations Manager Pedder Nissan (951)-766-1446 ext. 2111

May 13, 2021

Dealership Rating
Employee Rating

The service department is so fast and convince . They always do a good job . They ate reliable . They makes me know about my cat . What need to be done . More

by shoyomade
Recommend Dealer
Yes

Other Employees Tagged: Jose Favela, Kevin Foster, Paul Thompson, Gregg Velasco

May 18, 2021

Pedder Nissan responded

Shoyomade, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pedder Nissan. Thank you again for leaving us this response and we look forward to continuing to be of service to you in the future! Christine Bodden Customer Relations Manager Pedder Nissan (951)-766-1446 ext: 2111

May 13, 2021

Dealership Rating
Employee Rating

Everyone here is very knowledgeable and helpful. I never have any problems with getting my car serviced here. The service is pretty quick as well! More

by Maria Magill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Favela, Kevin Foster, Paul Thompson, Gregg Velasco, Not sure of everyone's name

May 18, 2021

Pedder Nissan responded

Maria Magill We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Customer Relations Manager Pedder Nissan (951)-766-1446 ext: 2111

May 07, 2021

Dealership Rating
Employee Rating

I don’t want to write a review sorry but everything was great thank you keep up the good work have a great weekend bye More

by tashaysteelelovegod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Favela, Kevin Foster, Paul Thompson, Gregg Velasco

May 11, 2021

Pedder Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Pedder Nissan Team

May 06, 2021

Dealership Rating
Employee Rating

Very excellent service, fast, affordable, great environment. Workers do very best to make sure customers leave satisfied. Workers go above and beyond with customer service More

by trinitymartinez47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Gutierrez, Brady Gartner , Justin Isom, Kyle Kirpluk, Santiago Padilla, Michael Perez, Josh Talavera, Brandon Tosado

May 11, 2021

Pedder Nissan responded

TrinityMartinez47, Thank you for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! -Pedder Nissan Team

May 02, 2021

Dealership Rating
Employee Rating

Always great, awesome, Friendly. Always letting me know what my car needs. Service need. Listen to my concerns. Offered to wash. My vehicle. T.V to watch well you wait. Miss coffee and donuts More

by PGGONZALES65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Favela, Kevin Foster, Paul Thompson, Gregg Velasco

May 04, 2021

Pedder Nissan responded

Thank you for stopping by and giving us your honest feedback! We are so happy that you enjoyed your visit with us and we look forward to being of service to you again in the future. Until next time, Pedder Nissan Team

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