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Brian Cook
Brian Cook at Pedder Nissan

Brian Cook

Shop Foreman

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

4.6
182 Reviews
4.6

182 Reviews

Write a Review

182 Reviews of Brian Cook

July 02, 2026

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Employee Rating

My car was in and out in one hour. John was kind professional and courteous. More

by KGO4TH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gordon, Sam Nuno

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Jul 05, 2026

Pedder Nissan responded

We're thrilled to hear about your positive experience with us! Our team always strives to provide fast and friendly service. Thank you for choosing our business!

March 11, 2026

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The service team is always amazing and go above and beyond to help with your vehicle needs More

by Lizsheehe3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Mar 14, 2026

Pedder Nissan responded

Thank you for your kind words! We pride ourselves on providing exceptional service and exceeding our clients' expectations. Our team will always go the extra mile to make sure your vehicle needs are taken care of. Your satisfaction is our top priority.

February 27, 2026

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I’m just writing this because I have nothing else to say, but they are good and helpful More

by bmccullor565
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Recommend Dealer
Yes

Other Employees Tagged: Cristian

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Mar 02, 2026

Pedder Nissan responded

Thank you for taking the time to leave a review, we are glad to hear that you found our team helpful. We strive to provide excellent service to our customers and we appreciate your support!

February 20, 2026

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They are my family dealership for about 15 yrs they look out for me I’m a widow. 8 of those yrs. More

by applegate18801
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Russ Ward, Juan Cano, Gregg Velasco, Jose Favela, Kody Voyles, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Feb 21, 2026

Pedder Nissan responded

Thank you for your loyal support over the past 15 years! We are honored to have you as part of our dealership family and will continue to take care of you as we have for the past 8 years.

February 06, 2026

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The extended warranty I purchased got all screwed up and Pedder says it’s the warranty company’s fault. Not sure who’s fault it really is but all I know is I had to pay $750 for a repair that an extended wa More

by VicShanno
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Juan Cano, Aaron Myers, Tyler Zimmerman

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Feb 09, 2026

Pedder Nissan responded

We apologize for any inconvenience with your extended warranty. Our team is actively working with the warranty company to resolve this issue and ensure that you receive the coverage you paid for. Thank you for bringing this to our attention.

January 26, 2026

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Easy in easy out great peeps except green Bay packers fan he cried to much about bears beating them will be back again I like your dealership More

by gaylasaxton
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Jan 29, 2026

Pedder Nissan responded

Thank you for the positive review! We are so glad to hear you had an easy and enjoyable experience at our dealership. Sorry about the Packers fan, but we can't please everyone. We can't wait to have you back again!

January 21, 2026

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The People are nice and respectful. The work done my the technicians is of high quality. More

by swatdawg89
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Myers, Tyler Zimmerman, John Gordon, Warren Jones , Kevin Morris

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Jan 22, 2026

Pedder Nissan responded

Thank you for your kind words! Our team takes pride in providing quality work and exceptional customer service. We're so glad you had a positive experience and we look forward to serving you again in the future.

January 17, 2026

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Employee Rating

The worst service manager 15000 miles on tires and they do the service tires shot More

by sgates1961
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregg Velasco, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Jan 20, 2026

Pedder Nissan responded

I apologize for your negative experience with our service manager. We will investigate the issue with your tires and work to resolve it promptly. Thank you for bringing this to our attention.

January 10, 2026

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John Gordon and the service center at Pedder Nissan is the best. The Sales side sucks. More

by ThomasDorobiala
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Gutierrez, Gregg Velasco, Jose Favela, Jose Cardoso, Kayla Nevarez, John Gordon, Warren Jones, Zenia Alberto, Sam Nuno

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Jan 13, 2026

Pedder Nissan responded

Thank you for your feedback, we are sorry to hear about your experience with our sales team. Our service center is dedicated to providing the best possible service and we will strive to improve in all areas. Thank you for your loyalty.

January 03, 2026

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Employee Rating

In all honesty the dealership was great and the people at the service desk were amazing. They helped me out with every question I had and my concerns were also taken into consideration. Thanks again to the More

by OROZCOANTONIO2000
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Nuno

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Jan 07, 2026

Pedder Nissan responded

We are thrilled to hear about your positive experience at our dealership and with our service team. Our goal is to always provide exceptional service and we are glad we were able to assist you with any questions or concerns. Thank you for choosing us, we truly appreciate your support!

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