Brian Cortes
Brian Cortes at Northwest Chevrolet GMC Cadillac of Bellingham
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Brian Cortes | Page 3

General Sales Manager

Northwest Chevrolet GMC Cadillac of Bellingham

3891 Northwest Ave
Bellingham, WA 98226

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4.7
38 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

17 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.7

38 Reviews

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38 Reviews of Brian Cortes

October 28, 2021

Dealership Rating
Employee Rating

Tried to charge me $2,000 OVER what the car was advertised for on Cargurus.com, tried to charge a BS window etching few of $699 on a USED CAR!!! Also charged a $1,097 Safety & Security fee! When I More

by johnz616
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barbo, Corey Godin, Darryl Jones , Geoff w/ a G Carey, Xavier Cortes, Mike Rider

Oct 28, 2021

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi John! Congrats on your new Corvette! So exciting to finally find your dream car all the way from New Jersey!! Our disclaimer states on Cargurus that our online sale pricing is valid for in-state customers only. Our in-state pricing is aggressive to be competitive with the major metro market below us. We can justify those prices because with our local customers we know they will be back for service, accessories, and hopefully future purchases! We hope this was explained to you at the time of sale, as we would never price gouge someone, or want them to feel that way! We truly appreciate your business! As for our safety and security package, we apologize if there was any miscommunication over those products. We understand doing an entire transaction over the phone, and online, from the other side of the country does have the potential to happen. Please give us a call for any clarification you might need on our safety and security package. The Etch is part of that package, as well as a pulse braking system. Thank you again for your business and we hope you love your new 2019 Chevy Corvette! It's beautiful!!!

October 01, 2021

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Employee Rating

Always great service. Over the top customer service. Always happy to return to them for sales and service More

by bhamgoalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Vandermolen , Xavier Cortes, Kaela Howland, Sydney Jarvis

Oct 04, 2021

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2021

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Employee Rating

Bought my car and in 2 weeks my battery had a problem and so I had to jump my car. Brought it in and battery was bad and they change it for free! Thank you Darby from service, Brian and Nelson More

by riiochris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nelson Cruz, Darby Monroe

Jul 18, 2021

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 22, 2021

Dealership Rating
Employee Rating

I never purchased a vehicle without visiting the dealership .The overall experience was good. They kept me informed through the process making it very easy. I would recommend them highly. More

by tmcmets
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barbo , Nelson Cruz, Emmanuel Hernandez

Jun 23, 2021

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello there, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 18, 2021

Dealership Rating
Employee Rating

Truly appreciate and grateful for the help they did to me. I’m so happy with my new vehicle! I will refer people I know to this place More

by riiochris
Recommend Dealer
Yes

Other Employees Tagged: Nelson Cruz

Jun 20, 2021

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2021

Dealership Rating
Employee Rating

The salesman are very knowledgeable can answer any of your questions very nice respectful and they are there to find you the right car that fits you I highly recommend this dealership great people More

by Tbone
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Xavier Cortes

May 19, 2021

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Northwest Chevrolet Buick GMC Cadillac Of Bellingham! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 05, 2021

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Employee Rating

Thanks gents! Great car, got me out of a pinch. I’d definitely buy a car there again but not for many years - no offense. More

by lindekugel76
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Tolsma, Joshua Barbo, Darryl Jones , Xavier Cortes, Nelson Cruz, Kelly Queen, Anthony Zermeno

January 13, 2021

Dealership Rating
Employee Rating

Everyone was very helpful throughout the process. Staff always had answers to my questions and were very responsive. Had a bit of a glitch on shipping and I see why you don’t want to get involved in that. More

by brianjeska
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnny Bloxom, Andrea Larson, Kelly Queen

January 01, 2021

Dealership Rating
Employee Rating

Personable people in the service department. Changed oil, washed and cleaned my car and mentioned items I made need to watch out for in my 2006 Malibu. The dealership is clean, friendly and employees s More

by DIABRU.DIANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Tolsma, Michael Bowthorpe, Jason Vandermolen , Xavier Cortes, Nelson Cruz

December 22, 2020

Dealership Rating
Employee Rating

Johnny B and the whole team at NW Chevy made it easy to buy an awesome truck, I couldn’t be happier with my experience. More

by mgstyrk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Tolsma , Johnny Bloxom, Nelson Cruz, Kelly Queen, Anthony Zermeno

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