Dealership Experience
1 yr, 4 mos
Industry Experience
3 yrs, 8 mos
Languages Spoken
English
29 Reviews
Write a Review29 Reviews of Brian Cosgrove
December 15, 2023
Initially I found out about them looking for a new traverse.. I had been researching a lot of other dealerships and when I contacted John Thornton I was immediately impressed with their customer servi traverse.. I had been researching a lot of other dealerships and when I contacted John Thornton I was immediately impressed with their customer service on line. This was followed by phone calls by me inquiring the availability of the car we wanted. Initially I was dealing with Brian Cosgrove and later Greg Karantza their sales manager. They didn’t have the car in their dealership but searched around to find one. They had it shipped to their location and arrived in a couple of days. I was given all of the information about the car, the price with discounts and all of the associated fees with it. It was the walk out of the door price. The price was really great! Upon picking up the car the price was as quoted and the car was ready. We traveled quite a distance to get there but it was worth it a hundred times over. No games, no gimmicks and no pressure. We walked out of dealer near us when the tried to bait and switch by daughter in law. It was reassuring that John Thornton was a dealership that prides itself being honest and upfront with their dealings. Do give them a try when shopping for a car. I was so lucky to have dealt with Brian and Greg. What an asset to there industry and the dealership! Thanks so much! More
Other Employees Tagged: Greg Karantza
December 14, 2023
We arrived at a deal on a new vehicle that we both were satisfied with. satisfied with. More
Other Employees Tagged: Greg Karantza
December 06, 2023
Awesome they did a great job and was very timely and very nice they did wonderful nice they did wonderful More
Other Employees Tagged: Billy Adkison, Maurice Myrick, Fred Gamble, Derek Yebra, Anthony Gray, Adriana Rivera, Brad Hunt, Grant Hinton, Molly King
September 05, 2023
Everyone was super helpful and nice to deal with the whole time we was there. Really made it a good experience to deal with them. Definitely made the two and a half hr trip there worth it. whole time we was there. Really made it a good experience to deal with them. Definitely made the two and a half hr trip there worth it. More
July 29, 2023
To build upon my previous review, I must acknowledge one positive aspect: they have made me whole again. I returned the vehicle, and they promptly refunded my entire down payment within a reasonable timefra positive aspect: they have made me whole again. I returned the vehicle, and they promptly refunded my entire down payment within a reasonable timeframe. More
Other Employees Tagged: Derek Yebra , Brandon - Finance Manager
July 28, 2023
I highly recommend this dealership but especially salesperson Brian Cosgrove who shoots straight from the hip, no xx and really cares about the customer! He made my experience great! salesperson Brian Cosgrove who shoots straight from the hip, no xx and really cares about the customer! He made my experience great! More