Brian Crane
Brian Crane at Five Star Dealerships Inc.

Brian Crane

Service Manager

Five Star Dealerships Inc.

711 E Wishkah St.
Aberdeen, WA 98520

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4.7
12 Reviews
4.7

12 Reviews

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12 Reviews of Brian Crane

March 27, 2026

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Employee Rating

Scheduling was easy, service was prompt and accurate. Waiting area was clean and comfortable. Great customer support. More

by 1EYEJIMMY
Service Price Transparency
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Recommend Dealer
Yes
Mar 27, 2026

Five Star Dealerships Inc. responded

We’re so glad to hear that scheduling was easy and that your service experience was prompt and accurate. It’s also great to know you found our waiting area clean and comfortable—creating a welcoming environment is important to us. We truly appreciate your kind words about our team and customer support. Thanks again for choosing us, and we look forward to seeing you next time!

March 26, 2026

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Loved being able to schedule a pickup online and they had my vehicle back within an hour. Thank you! More

by jenn24
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Parker Gleason

Mar 27, 2026

Five Star Dealerships Inc. responded

Thank you for the great review! We’re so glad you enjoyed the convenience of scheduling your pickup online and that we could get your vehicle taken care of quickly. Getting you back on the road efficiently is always our goal. We truly appreciate you choosing Five Star Ford and look forward to helping you again in the future! 🚗

March 23, 2026

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Great service. Easy scheduling online. Took about an hour for an oil change and they were busy. More

by shannonhicks2020
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2026

Five Star Dealerships Inc. responded

Thank you for the great feedback! We’re glad to hear scheduling was easy and that our team was able to get you in and out in about an hour—even on a busy day. We truly appreciate you choosing us for your service needs and look forward to seeing you again next time!

March 19, 2026

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JUst a great group of salesmen Service department know there job fast keep you informed during you service More

by elkhuntergonemad
Service Price Transparency
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Recommend Dealer
Yes
Mar 20, 2026

Five Star Dealerships Inc. responded

Thank you for the great review! 😊 We’re so glad to hear you had a positive experience with both our service and sales department. Our team works hard to provide clear communication, friendly service, and efficient visits!

March 14, 2026

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Great communication, friendly staff! Got me in and out in a timely manner. Definitely recommend! More

by HYDRORACR
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Five Star Dealerships Inc. responded

Thank you for the great review! 😊 We’re so glad to hear you had a positive experience with our service department. Our team works hard to provide clear communication, friendly service, and efficient visits, so it means a lot to know we got you in and out quickly. We truly appreciate the recommendation and look forward to helping you again in the future!

March 12, 2026

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I have been taking my vehicle's a couple or more times a year and get great service, Friendly, patient, reliable and very helpful answering any questions and in helping us to understand what to expect and More

by ruthwestby (Bisbee)
Service Price Transparency
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Recommend Dealer
Yes
Mar 12, 2026

Five Star Dealerships Inc. responded

Thank you so much for your kind words and for trusting us with your vehicle over the years! We truly appreciate you taking the time to share your experience. It means a lot to hear that our team has been friendly, patient, and helpful in answering your questions and keeping you informed about what to expect. We’re grateful for your continued support and look forward to helping you again whenever you need us!

March 03, 2026

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The guys at the service center were great. I was disappointed to find out that there was not a rental car for me to use while I was having recalls done on my car. I think I should have had o More

by DNATIONS5
Service Price Transparency
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Recommend Dealer
Yes
Mar 06, 2026

Five Star Dealerships Inc. responded

Thank you for your feedback and for your kind words about our service team—we truly appreciate it. We understand how important it is to have transportation while your vehicle is being serviced and apologize for the inconvenience. Rental availability can sometimes be limited and is not always covered for recall repairs, but our team always does their best to assist when possible

March 02, 2026

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They were very kind and attentive, went way quicker than expected! Pick up was a breeze and it was nice getting a car wash afterwards with the coupon they give you! More

by arieldaye224
Service Price Transparency
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Recommend Dealer
Yes
Mar 03, 2026

Five Star Dealerships Inc. responded

It’s great to hear our team was attentive and that pickup went smoothly, and we’re glad you enjoyed the complimentary car wash coupon. Thank you for trusting us with your Honda service, and we look forward to serving you again.

February 24, 2026

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Five star gave me a great deal. I especially appreciate Damon and ricky. Will do business again. More

by billrock27
Service Price Transparency
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Recommend Dealer
Yes
Feb 24, 2026

Five Star Dealerships Inc. responded

Thank you for the five-star rating and for letting Damon and Ricky assist with your Ford F-350. We look forward to serving you again.

February 23, 2026

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Employee Rating

Excellent customer interaction. Vehicle clean at completion of service. All services requests met. Clean and neat customer waiting area. More

by csperring
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Recommend Dealer
Yes

Other Employees Tagged: Chris Stewart

Feb 23, 2026

Five Star Dealerships Inc. responded

Thrilled to hear your Ford F-150 service went so well and all requests were completed. We’re glad your truck was returned spotless and you found our waiting area tidy and comfortable. Thank you for sharing your feedback!

Feb 24, 2026

Five Star Dealerships Inc. responded

Thank you so much for the great feedback! It really means a lot to our team to hear that you had such a positive experience. We work hard to make sure every customer feels welcomed and well taken care of, and we’re glad that showed during your visit. I’m also happy to hear the vehicle was returned clean and that our waiting area made your time here comfortable. We truly appreciate you choosing us and taking a moment to share your experience. We look forward to seeing you next time!

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