Jeff Timmons

Five Star Dealerships Inc. responded

Thank you so much for the incredible review! We strive to make car buying completely hassle-free and stress-free, so hearing that our whole team worked together seamlessly to give you a top-notch experience truly means the world to us. Knowing that you plan to exclusively buy from us moving forward is the greatest compliment we could ever receive. Thank you for your trust and loyalty—we can't wait to see you again when you need your next vehicle!

Five Star Dealerships Inc. responded

Thank you for sharing this honest feedback with us. We sincerely apologize for making you feel uncomfortable or put on the spot—that is never our intention. We completely understand where you are coming from. Your time is valuable, and leaving a star rating alone is more than enough! We truly appreciate your business and your feedback, and we will make sure our team keeps this in mind moving forward. Thank you again for choosing Five Star!

Five Star Dealerships Inc. responded

That is the absolute best compliment we could ever ask for! Thank you so much for the incredible review. Hearing that you’ve had top-tier, friendly, and professional service across every one of our locations means everything to us. Our teams work hard across the board to deliver that exact standard, so knowing we’ve earned your trust at every branch is huge! Thank you for being such a great part of the Five Star family—we look forward to seeing you at your next visit, whichever location you stop by!

Five Star Dealerships Inc. responded

Wow, what an incredible review! It’s not every day that we get a shout-out for every single department, and it truly means the world to our entire team. From our knowledgeable sales staff and communicative service crew to our hardworking finance team and hands-on management, we all work together to make sure your experience is seamless from start to finish. Knowing that we hit the mark for you across the board is the ultimate compliment! Thank you so much for your support and for taking the time to recognize our collective efforts. We are honored to have you as part of the Five Star family!

Five Star Dealerships Inc. responded

First and foremost, congratulations on your custom-built F-150 King Ranch! That is an incredible truck, and we are absolutely honored that this marks your third or fourth F-150 with the Five Star family. We are so glad to hear that Bud Erickson provided the excellent, seamless paperwork experience you’ve come to rely on over the years, and that your salesman was first-rate in guiding your custom build through the process. We also want to thank you for your honest feedback regarding the delivery delay. We completely understand the frustration of knowing your dream truck was sitting so close in Kent after the supply chain delays, and we appreciate your note about our transport logistics. Your time is valuable, and we will absolutely share this feedback with our management team to see how we can tighten up those final-mile deliveries and get custom orders to our customers even faster. Thank you again for your incredible, long-standing loyalty. We hope you are absolutely loving every mile in that new King Ranch!

Five Star Dealerships Inc. responded

We absolutely love hearing that! Knowing you had a great experience all around is exactly what we strive for, and hearing that you're looking forward to doing business with us again in the future is the best compliment we could ask for. We have a great community, and it's customers like you who make it all worth it! Thank you so much for the kind words, and we look forward to seeing you down at Five Star whenever you're ready for your next sales or service visit. Take care!

Five Star Dealerships Inc. responded

Thank you for the review!

Five Star Dealerships Inc. responded

That is such an incredible compliment! Being called one of the best service departments in the state is a title we don't take lightly. We know how much trust goes into choosing a mechanic, so hearing that we’ve earned yours means everything to our team. Thank you for your support and for trusting us with your vehicle. We’ll keep working hard to live up to that reputation! See you next time.

Five Star Dealerships Inc. responded

Thank you for the fantastic review! We are so glad we could make your truck-buying experience effortless. If we don’t have the perfect vehicle on our lot, we’ll go wherever we need to—even across state lines to Oregon—to bring it home for you. Enjoy your new truck, and thank you for choosing Five Star Ford!