Ben Roberts
Ben Roberts at Mtn View Chevrolet

Ben Roberts

General Manager

Mtn View Chevrolet

310 E 20th St
Chattanooga, TN 37408

4.5
333 Reviews
4.5

333 Reviews

Write a Review

Dealership Experience

13 yrs, 7 mos

Industry Experience

23 yrs, 9 mos

Languages Spoken

English English

333 Reviews of Ben Roberts

May 15, 2026

Dealership Rating
Employee Rating

Eric was amazing! ! He is someone who goes above and beyond for his job and truly cares More

by Bladewilliamdavis95
Recommend Dealer
Yes

May 04, 2026

Dealership Rating
Employee Rating

Mtn View Chevrolet always takes great care of me. Ive been buying from them for 13 years, and It always been a wonderful experience. Lou helped me with my trade and got me in a new truck. Thank you More

by Nate Hefner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 07, 2026

Dealership Rating
Employee Rating

Thanks to all you guys. Eric, Ben and the whole group. GREAT PLACE TO BUY!!!! More

by Bubbadude44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Clark, Haven Sipsy, Eric Valenzuela , Mike Thornton

March 23, 2026

Dealership Rating
Employee Rating

The attentiveness of Eric, Ean and Ben was above and beyond. The full power train warranty offered by Mtn View Chevy was a major plus. Give them a chance to meet your expectations. You won’t be disap More

by Dmccutcheon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 21, 2026

Dealership Rating
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Eric, Ean, and Haven made the whole process super easy! I'm very pleased with the experience More

by hehaha
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

January 24, 2026

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Employee Rating

Yommonika was rude and argumentative when I reached out to her the following day after I received a recalled replacement of the ECM programming to let her know my car wouldn't start. She lacked empathy and More

by SATTERFIELDMESHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yammonika Patterson

Jan 26, 2026

Mtn View Chevrolet responded

Hi Mesha, We’re very sorry for the frustration and confusion you’ve experienced — that is not the experience we want for any customer, especially right after a purchase. We do want to clarify that the repair part for your vehicle has been ordered and is currently in transit, and we fully intend to complete the repair as soon as it arrives. We also understand how upsetting it is to receive conflicting information about timing, and we apologize for the miscommunication surrounding when the part would be available. That should have been handled more clearly and consistently. Your concerns have been brought directly to Ben Roberts, our General Sales Manager, and we want to make sure both the repair and the cleaning you were promised are completed and that you feel confident in your vehicle. If you haven’t already been contacted, please reach out to us directly so we can finalize next steps and get this resolved for you as quickly as possible. Thank you for bringing this to our attention — we do want the opportunity to make this right. — Mountain View Chevrolet, Chattanooga TN

January 24, 2026

Dealership Rating
Employee Rating

I was made promises that haven't been fulfilled. The car I was sold has a check engine light on and needs to be deep cleaned. I was told to drop the car off. Once I picked it up, I was told to overl More

by SATTERFIELDMESHA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 26, 2026

Mtn View Chevrolet responded

Hi Mesha, We’re very sorry for the frustration and confusion you’ve experienced — that is not the experience we want for any customer, especially right after a purchase. We do want to clarify that the repair part for your vehicle has been ordered and is currently in transit, and we fully intend to complete the repair as soon as it arrives. We also understand how upsetting it is to receive conflicting information about timing, and we apologize for the miscommunication surrounding when the part would be available. That should have been handled more clearly and consistently. Your concerns have been brought directly to Ben Roberts, our General Sales Manager, and we want to make sure both the repair and the cleaning you were promised are completed and that you feel confident in your vehicle. If you haven’t already been contacted, please reach out to us directly so we can finalize next steps and get this resolved for you as quickly as possible. Thank you for bringing this to our attention — we do want the opportunity to make this right. — Mountain View Chevrolet, Chattanooga TN

January 23, 2026

Dealership Rating
Employee Rating

Mtn View Chevy Sales takes care of their customers! Thanks guys I appreciate all the help! More

by TILTBRIMSLIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 19, 2026

Dealership Rating
Employee Rating

Great service. I would highly recommend being your vehicle in for service. Ask for Falicha More

by ALEXANDERMURASKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Bell , Falicha Newton

January 17, 2026

Dealership Rating
Employee Rating

The fact that I’ve purchased THREE new trucks from this dealership should tell ya ALOT! This Chevy gal knows where to go to get the best possible deal. Plus, you can’t beat the employees… they’re the bes More

by sabra0327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ean Valenzuela, Eric Valenzuela, Amy Wilson , John Jackson

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