Brian Cupler | Page 2

I already publish my review about the purchasing experience an it was great, unfortunately after 1 month of owning the used vehicle I purchased from this dealer I got a little disappointed with my o experience an it was great, unfortunately after 1 month of owning the used vehicle I purchased from this dealer I got a little disappointed with my ownership experience, here the reasons and my advice for future customers, hopefully this can save headaches an money from costly repairs. I experienced multiple issues that could’ve been found during initial inspection, some of them very evident some others not so evident but from my perspective those are part of the inspection process. My advice to future customers: 1) ask the sales person to do not warm up the car, you can hear a lot during cold starts. 2) do not assume the dealer checked everything, include simple things on your checks, such as wipers, coolant level, brake pads, air conditioning system, etc. take you time to check everything in detail because once you are out the door it becomes you problem. 3) make sure you get service records if available, if the vehicle was tuned of modified ask the dealer they still can contact the previous owner, specially if you are not sure what tuning was done an what modifications were done that you need to care about. 4) ask the dealer they made any repair after they received the vehicle from previous owner. I hope this review helps future customers that want to get used vehicles specially from dealerships. I will recommend this dealership but they have areas to improve on their used vehicles quality standards, specially for a premium brand. More

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This place was great, made the process very easy. My guy Jordan was very professional and courteous. My guy Jordan was very professional and courteous. More

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Sales process- excellent and given we did a factory build, outstanding and request communication from the Sales Exec. Kyle was extremely Knowledgeable about all Aspects of the vehicle and was terri build, outstanding and request communication from the Sales Exec. Kyle was extremely Knowledgeable about all Aspects of the vehicle and was terrific to work with! More

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Kyle Thomas was outstanding in his knowledge of my new Land Rover sport . He knows so much about the car and his detailed explanations of all the intricacies of the car was amazing. He spent so much time Land Rover sport . He knows so much about the car and his detailed explanations of all the intricacies of the car was amazing. He spent so much time going over the car with me and my wife. I have had Mercedes BMWs and many sports cars , but no one was as knowledgeable about a car like Kyle . I love my new Land Rover and after Kyle’s explanations I love it more. Dealing with Kyle and the manager Brian Cutler makes me a Land Rover owner incredibly happy . I will recon Land Rover to my physician colleagues and fry. More

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Best in the business. Delivers excellence! A pleasure to work with and has great product acknowledgement Delivers excellence! A pleasure to work with and has great product acknowledgement More

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One is also too much for this dealer. One of the worst ever seen. Can't find the fault. No loaner given. I would buy a bycyle instead of this Death Trap. One of the worst ever seen. Can't find the fault. No loaner given. I would buy a bycyle instead of this Death Trap. More

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Mak is wonderful. He has so much patience and knowledge. I bought out my lease and he helped me throughout the process. Mak is very responsive and honest. I couldn't have had a better experience. I bought out my lease and he helped me throughout the process. Mak is very responsive and honest. I couldn't have had a better experience. More

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I came asking questions about a app to remote start my Jaguar F-Type R and Mak customer service was amazing he was on the computer for a long time and when he seen something that didn’t add up he went Man Jaguar F-Type R and Mak customer service was amazing he was on the computer for a long time and when he seen something that didn’t add up he went Manager Brian and they both help me out I appreciate Jaguar of Troy for having such amazing people with great attitudes thank you… More

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The service was great. I did not wake up thinking I was going to purchase a Range Rover. Got there around 1:00 and drove home in my new Range Rover around 5:00. going to purchase a Range Rover. Got there around 1:00 and drove home in my new Range Rover around 5:00. More

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Greg was great from start to finish. Very knowledgeable on the car and process. I would recommend him to anyone looking for Jag or range rover.. I really appreciate that he was not a pushy sales guy and ca on the car and process. I would recommend him to anyone looking for Jag or range rover.. I really appreciate that he was not a pushy sales guy and cared about our thoughts on our lease More

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