Brian Curtis | Page 5

Best car dealership experience I've ever had - it's very much appreciated and I can't thank everyone enough. much appreciated and I can't thank everyone enough. More

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I was very impressed by my sales person and the management! They really worked hard to make my deal work.I will refer anybody I know that wants to purchase a new auto to them! management! They really worked hard to make my deal work.I will refer anybody I know that wants to purchase a new auto to them! More

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It’s going on a month and the box truck is back for the second time for transmission problems after a new one was installed. Was told they have no clue why it is messing up second time for transmission problems after a new one was installed. Was told they have no clue why it is messing up More

by NMOTTIN Verified Customer Verified Customer

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Fast simple and worked with me to get the car I needed great service and went the extra mile great service and went the extra mile More

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Everyone that help on Saturday was very helpful and nice I will be buying all my future truck here I will be buying all my future truck here More

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The experience was overwhelming and solid. I was only looking and my salesman made sure I left with my car. Unbelievably happy with my overall experience and my CAR I was only looking and my salesman made sure I left with my car. Unbelievably happy with my overall experience and my CAR More

by SHEILACANION76 Verified Customer Verified Customer

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Best experience buying a vehicle in my adult life! Tom, Beau, Mike, and Brian did an amazing job, getting me into my dream Explorer!no hard selling, no unnecessary add ons, just the upmost respect for Tom, Beau, Mike, and Brian did an amazing job, getting me into my dream Explorer!no hard selling, no unnecessary add ons, just the upmost respect for my wants and needs! If y’all are in the market for a vehicle, you cannot go wrong! They have earned my business from here on out! More

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Great! Everyone there was friendly, courteous, knowledgeable, and professional. I was very pleased with my auto purchase. My salesperson was very helpful an Everyone there was friendly, courteous, knowledgeable, and professional. I was very pleased with my auto purchase. My salesperson was very helpful and understanding. More

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Melissa was very respectful and accommodating, however the service was extremely slow as well as pricy. the service was extremely slow as well as pricy. More

by Randy McEntire Verified Customer Verified Customer

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Our overall experience at Shottenkirk Ford was good. Beau, Matt Roth and Brian did a great job working with us on our purchase. However, the experience with Mike, the finance representative was one of Beau, Matt Roth and Brian did a great job working with us on our purchase. However, the experience with Mike, the finance representative was one of the worst customer service experiences we ever experienced. He did not stand great us when we entered his office and did not acknowledge my wife’s presence. He never mad eye with either of us until I declined the additional warranty on electronics. At that point he basically looked at me and inferred I was an idiot. He was extremely condescending. He didn’t explain any of the paperwork and just said sign this and write a check for this amount. He did say a a good rest of your day when the transaction was completed but did not thanks or shake hands before we left. I’m have why he was so rude other than the assumption that he was angry because he didn’t make money off us financing the truck or buying additional warranties. My wife was very close to walking away from this transaction because of Mike’s terribly unprofessional performance. More

by FORRESTJ.HUNTER Verified Customer Verified Customer

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