Brian Davis
Brian Davis at Hyannis Honda
Refer Me

Brian Davis | Page 7

Service Advisor

Hyannis Honda

830 West Main Street
Hyannis, MA 02601

Contact Me
4.9
69 Reviews
4.9

69 Reviews

Write a Review

69 Reviews of Brian Davis

June 30, 2022

Dealership Rating
Employee Rating

I’ve had 2018 Honda CR-V EXL serviced multiples times at Hyannis Honda. They are prompt, friendly and honest. They never once tried to sell me a service that I did not need. Their waiting room is comfort More

by Joanie77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 02, 2022

Hyannis Honda responded

Thank you so much!

March 06, 2021

Dealership Rating
Employee Rating

Mark was by far the best person I worked for. Then along came covid and well the rest is history. I also worked with Stephanie at Honda and Balise. Very smart lady, with a killer smile. The rest af the sta More

by Marauder8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyla Genson, Laura Mikenas, Stephanie Cannon , Mark Davidson, Joanne Jack, Jasmine Littleton, Kayla Standring

Mar 08, 2021

Hyannis Honda responded

Thank you so much for your kind words! We are so thankful to have the team we do. -Hyannis Honda

October 08, 2020

Dealership Rating
Employee Rating

horrendous service took 5 times for them to replace a headlight on a car I bought from them. Then brought the car back after 100 days and they tell.me.they cant look at a light that came on because it's More

by bosred8
Customer Service
Quality Of Work
Recommend Dealer
No
Nov 11, 2020

Hyannis Honda responded

Hi, We are sorry for your recent unsatisfactory service experience. We strive to provide excellent service, and understand we didn’t, and we would like to apologize. Our understanding is that the situation is currently resolved. If it isn’t please let us know. There were a few mitigating factors that contributed to the situation though. When you bought your Used Cadillac from us, we noticed when doing the State Inspection, that the right headlight had gone out. It was an LED headlight on required a special order, which we placed that day. Since we don’t have direct factory access to Cadillac parts we ordered the part from a local supplier. As you know, it came in wrong, as did a second try. So we subsequently ordered the part from Cadillac and that corrected the problem. Several months later you advised us that the headlight had gone out again, so since we don’t have access to Cadillac diagnostics or wiring diagrams, we referred you to the local Chevrolet dealer who is the only authorized Cadillac repair facility on Cape Cod. They found a failed HID module had burned out the new headlight, so they replaced it along with the headlight and that apparently fixed the problem. Again we apologize for the confusion, and if it isn’t working properly please let us know. Mark Davidson Service Manager Hyannis Honda 508-778-7878

February 14, 2020

Dealership Rating
Employee Rating

Can't say enough good things about Brian I have dealt with Brian at least 3-4 times both on routine and non-routine service calls. He has always been thorough, informative, personable and a More

by SteveG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 08, 2019

Dealership Rating
Employee Rating

Knowledgeable, honest and efficient I have dealt with Brian several times over the years. He is by far one of the best Service Advisor that I have come across over the years. I have dea More

by Ed.S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 12, 2019

Dealership Rating
Employee Rating

Fast, friendly, effecient, all encompassing I came in on a Tuesday at 12.30 as my last CRV (with 245,000 miles) was near the end. I talked with Tom Whalen. One of the things that is often oft More

by JenK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyla Genson, Laura Mikenas, Tom Whalen , Norman Lamarre, Kayla Standring

May 30, 2019

Dealership Rating
Employee Rating

Third time lessor Once again leasing our newest Honda was stress free and seamless. The entire sales team works in concert to get the job done efficiently. We are thril More

by Love leasing
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Arnold, Eddie Clark, Mark Davidson, Shane Conroy

January 08, 2019

Dealership Rating
Employee Rating

GREAT PEOPLE TO DEAL WITH I HAVE PURCHASED SEVERAL SUV'S FROM HYANNIS HONDA AND THEY HAVE ALWAYS BEEN GREAT TO DEAL WITH. VERY PROFESSIONAL KNOWLEDGEABLE, AND FRIENDLY, MADE More

by WHITECAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Kelliher , Eddie Clark

December 28, 2018

Dealership Rating

Recall Told me 1.5 hrs to do air bag recall that was with an appointment, get here and they didn’t touch my car for 1:45 minutes and only did so after I aske More

by delaney5william
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
...
7

Dealership Inventory (165 Vehicles)

used 2021 Honda CR-V car, priced at $29,770
2021 Honda CR-V
used
Crystal Black Pearl exterior
CVT
All-wheel Drive
used 2022 Honda CR-V car, priced at $30,618
2022 Honda CR-V
used
Platinum White Pearl exterior
CVT
All-wheel Drive
used 2017 Honda Civic car, priced at $14,913
2017 Honda Civic
used
Modern Steel Metallic exterior
Manual
Front-wheel Drive
used 2021 Toyota Venza car, priced at $25,851
2021 Toyota Venza
used
Ruby Flare Pearl exterior
CVT
All-wheel Drive
used 2021 Honda Pilot car, priced at $32,660
2021 Honda Pilot
used
Crystal Black Pearl exterior
Automatic
All-wheel Drive
used 2021 Honda HR-V car, priced at $24,181
2021 Honda HR-V
used
Modern Steel Metallic exterior
CVT
All-wheel Drive