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BMW of Sherman Oaks

Sherman Oaks, CA

4.8
865 Reviews
Call Dealership (818) 907-9995
View Awards

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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865 Reviews of BMW of Sherman Oaks

May 09, 2024

My salesman Matt Pruitt made buying my new car very easy and went the extra mile for us. More

by merrilee.aucoin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Mohandesi, Matt Pruitt
Report | Print
May 09, 2024 -

BMW of Sherman Oaks responded

Thanks for shopping with us! We're so happy Matt made the car-buying process a breeze at BMW of Sherman Oaks. Let us know if you need anything else!

Helpful
May 08, 2024

Carmela is the absolute best Service advisor in all of BMW anywhere. She is so profesional and excels y at what she does. I enjoy working with her every time my car needs anything. Thanks to Carmela and h More

by rebeccachiprut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Report | Print
May 08, 2024 -

BMW of Sherman Oaks responded

Rebecca, we're thrilled to hear Carmela has been able to provide you with top-notch service at BMW of Sherman Oaks. Thanks for your kind words and 5-star review!

Helpful
May 08, 2024

Kristen was excellent and services and communications are top notch, it felt like family! Thanks 👌 More

by DEANGALLINA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin , Dennis Bohlig, Shahe Tavoukjian, Brian Douglas, Sean Clemens, Carmela Grammatico, Heidi Tovaas
Report | Print
May 08, 2024 -

BMW of Sherman Oaks responded

The team is always happy to keep you updated throughout your service! Thanks for the shout-out to Kristen!

Helpful
May 05, 2024

Brian is very professional, and he helped me so much with my car If you do go to Sherman Oaks bmw, I would recommend Brian at the service department he is truly A professional and a pro More

by vahe.yeghiazaryan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brian dougles, Brian Douglas
Report | Print
May 06, 2024 -

BMW of Sherman Oaks responded

We're very pleased to hear Brian provided excellent service during your visit to BMW of Sherman Oaks. Your recommendation means a lot! We'll be sure to pass on the kind words.

Helpful
May 05, 2024

Heidi provided good customer service and helped me get my car fixed promptly. Highly recommend. More

by dLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
May 06, 2024 -

BMW of Sherman Oaks responded

We love to hear that! Thanks for taking the time to share your excellent service experience with Heidi at BMW of Sherman Oaks. Stop by again soon!

Helpful
May 02, 2024

Brian my service Rep is always helpful and has helped me in all of my service visits More

by lewistaxservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Report | Print
May 02, 2024 -

BMW of Sherman Oaks responded

We're pleased to hear Brian has been your go-to for service at BMW of Sherman Oaks! Thanks for your loyalty!

Helpful
May 02, 2024

Heidi was an absolute pleasure to work with. She followed through on everything she stated she would and kept me informed. I would definitely recommend this dealership. More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
May 02, 2024 -

BMW of Sherman Oaks responded

Stacey, we're thrilled to hear Heidi was able to provide you with such a positive experience at BMW of Sherman Oaks. Thanks for recommending us!

Helpful
May 01, 2024

Shahe was amazing and very professional. I am really very grateful for the support and work. More

by Uzunyanluiza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Report | Print
May 01, 2024 -

BMW of Sherman Oaks responded

We'll pass this along to him! Thanks for taking the time to share your positive service experience at BMW of Sherman Oaks!

Helpful
May 01, 2024

Great staff very helpful , easy process hassle free thank you Sherman oaks staff we will be back More

by Deanmsarwan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez, Ali Mohandesi
Report | Print
May 01, 2024 -

BMW of Sherman Oaks responded

We look forward to your next visit! Thanks for the kind words and congrats on your purchase!

Helpful
May 01, 2024

Carmela is a pro and is always very helpful and forthcoming. Communication is excellent. Delighted to deal with Carmela. . More

by Liklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Report | Print
May 01, 2024 -

BMW of Sherman Oaks responded

We're glad to know that Carmela provided you with the excellent experience we strive for at BMW of Sherman Oaks. Your kind words about her professionalism and communication are much appreciated!

Helpful
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