Brian Eikmeier | Page 11

Standard 4 tire install took 3 hours. Seems extreme. Advisor staff is friendly and knowledgeable. Advisor staff is friendly and knowledgeable. More

by S.JERABEK Verified Customer Verified Customer

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Good service. I would give 5 star but somehow lost my Toyota receiver hitch plug while there. Like my 4 runner, looking forward to seeing the new Tundra. Toyota receiver hitch plug while there. Like my 4 runner, looking forward to seeing the new Tundra. More

by MNTOUTAH Verified Customer Verified Customer

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The Toyota dealership is new to me. We bought a used Subaru from Rick. He was helpful but very busy the 3 times we talked with him. Miles advertised on line and on door sticker was almost 5700 miles mor Subaru from Rick. He was helpful but very busy the 3 times we talked with him. Miles advertised on line and on door sticker was almost 5700 miles more than we had anticipated. He did call us and report that there was a discrepancy and we were disappointed. He told us the oil didn't need changing till 10,000 miles and the tire rotation 5000 miles. Service told us to change oil at 5,000 miles which we believe to be correct. We were told service was done by Toyota on this Subaru 9-20-2021 miles on car fax report 22,223 miles.(Actual miles on Subaru when sold to us 27,891 on 10-11-2021) I think Rick had service due an oil change at almost 28,000 because of the previous mile discrepancy. Thank You Rick. Service was helpful but may not know all there is to know about a Subaru, being they mostly service Toyota. Time will tell. PLEASE do NOT let car cleaners put slippery sprays on the plastic CAR Matts!!! It gets on bottoms of shoes and make our entry, kitchen floors SLIPPERY and this is a Fall HAZARD, We don't need to break a bone. Thank You MB Also a Thank You to Adam in Service. More

by M_A_BOEHMER Verified Customer Verified Customer

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My vehicle sat in the service parking lot for 7 hours even though I had an 8 am appointment scheduled. I tried calling after 5 hours for an update on my vehicle and there was no answer. It was not until even though I had an 8 am appointment scheduled. I tried calling after 5 hours for an update on my vehicle and there was no answer. It was not until I went in person to figure out what was happening with my vehicle because of the lack of communication that is when I found out my vehicle was not even serviced yet. When they finally took the vehicle the in for service, it only took about an hour to get everything I requested finished even though I was told they would need the vehicle all day which is why I took the day off of work. More

by Rosie122 Verified Customer Verified Customer

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I was very impressed they were able to get me in the same day it and fix the issue with my vehicle, thank you!! day it and fix the issue with my vehicle, thank you!! More

by KATYSTEPAN33 Verified Customer Verified Customer

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Brian E. provided an excellent customer service experience. He was very informative, which was very helpful. experience. He was very informative, which was very helpful. More

by SARAH.LUKKEN Verified Customer Verified Customer

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My appointment was handled professionally and completed in record time. Great explanation of items that may be needed in.the future. in record time. Great explanation of items that may be needed in.the future. More

by Mae11 Verified Customer Verified Customer

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Honest, reliable, and down to earth service. Workmanship is outstanding! They always let me know when they discover an additional problem. is outstanding! They always let me know when they discover an additional problem. More

by JREWARNER Verified Customer Verified Customer

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I have always had great service at St Cloud Toyota. I have had all of my service on my 2019 RAV4 there. have had all of my service on my 2019 RAV4 there. More

by joytom Verified Customer Verified Customer

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Prompt, courteous, efficient service. They were able to squeeze us in on a moments notice. Thanks for the great service!!!! squeeze us in on a moments notice. Thanks for the great service!!!! More

by mjrwell Verified Customer Verified Customer

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