Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Brian Everhart

Overview Reviews (126) Inventory (339)

Contact Me

View All Employees

< View All Employees

Brian Everhart

Refer Me

Brian Everhart

Service Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

Contact Me

4.4

126 Reviews

Overview Reviews (126) Inventory (339)

Industry Experience

21 yrs

4.4

126 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Brian Everhart

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

126 Reviews of Brian Everhart

April 22, 2024

Dealership Rating

Employee Rating

Took over an hour and a half to complete an oil change! I would understand that if I was just walking in, but I had an appointment. To point out the obvious, this is unacceptable. I could have gone to J I would understand that if I was just walking in, but I had an appointment. To point out the obvious, this is unacceptable. I could have gone to Jiffy Lube and been in and out in 10-15 minutes. Pathetic! More

by mark.barnes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Lee Habiger, David Estrada

Helpful 0

Report | Print

Apr 22, 2024 -

Robert Brogden Buick GMC responded

We know your time is valuable and try to get our customers in and out as quickly as possible. Our service appointments are performed by factory trained technicians using OEM products, which help maintain performance and reliability. They include the oil change as well as a multi-point inspection of the vehicle. This does take longer than “express” type locations, but provides added peace of mind. In the future, we will strive to communicate better expectations for the appointment. Sincerely, The Robert Brogden Buick GMC Team

April 03, 2024

Dealership Rating

Employee Rating

Good visit got oil change and was in and out very quickly. Really enjoyed the waiting room had coffee and snacks thanks. quickly. Really enjoyed the waiting room had coffee and snacks thanks. More

by johnsonrichard8173

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lee Habiger, Brian Land, Jamaica Johnson, Alyssa Raby, David Estrada

Helpful 0

Report | Print

Apr 04, 2024 -

Robert Brogden Buick GMC responded

Richard, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

March 28, 2024

Dealership Rating

Employee Rating

Good communication and provided professional service from start to finish. Will only have my vehicle serviced at Brogden. start to finish. Will only have my vehicle serviced at Brogden. More

by CHIP_HARRINGTON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lee Habiger, Alyssa Raby

Helpful 0

Report | Print

Mar 29, 2024 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Chip. Sincerely, The Robert Brogden Buick GMC Team

March 22, 2024

Dealership Rating

Employee Rating

Terrible experience, not customer friendly at all Will not recommend to anyone next time will only deal with the manager not recommend to anyone next time will only deal with the manager More

by MARY.DOHERTY1843

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Lee Habiger, Brian Land, Jamaica Johnson, Alyssa Raby, David Estrada

Helpful 0

Report | Print

Mar 22, 2024 -

Robert Brogden Buick GMC responded

Mary, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Robert Brogden Buick GMC Team

March 14, 2024

Dealership Rating

Employee Rating

David was very friendly and the service was great. Tad bit expensive for an oil change but I do understand inflation. Tad bit expensive for an oil change but I do understand inflation. More

by terry_jw

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Land, David Estrada

Helpful 0

Report | Print

Mar 15, 2024 -

Robert Brogden Buick GMC responded

Thank you for the great feedback, Terry! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Robert Brogden Buick GMC Team

March 05, 2024

Dealership Rating

Employee Rating

Service Rendered s were understaffed resulting in a rather long delay getting checked in from t an oil change. Once checked in everything went well. rather long delay getting checked in from t an oil change. Once checked in everything went well. More

by JBP111

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lee Habiger, Alyssa Raby

Helpful 0

Report | Print

Mar 06, 2024 -

Robert Brogden Buick GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Robert Brogden Buick GMC Team

March 02, 2024

Dealership Rating

Employee Rating

Best service department in Kansas City. I would highly recommend to anyone to use Brogden for sales and service. I would highly recommend to anyone to use Brogden for sales and service. More

by russelldent

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 04, 2024 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business, Russell. Sincerely, The Robert Brogden Buick GMC Team

February 29, 2024

Dealership Rating

Employee Rating

They must not use protective floor mats in the service area because they left a large oily or greasy footprint on the drivers floor mat. UPDATE - revised rating to 5 star. Brogden service team contact area because they left a large oily or greasy footprint on the drivers floor mat. UPDATE - revised rating to 5 star. Brogden service team contacted me immediately to make this right. Took my car in and they cleaned all the stains in less then 10 minutes. Very satisfied with their response. More

by tr5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alyssa Raby

Helpful 0

Report | Print

Mar 01, 2024 -

Robert Brogden Buick GMC responded

Tim, thank you for sharing your experience with us and for taking the time to speak with us about your experience! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Robert Brogden Buick GMC Team

February 21, 2024

Dealership Rating

Employee Rating

Dealership got me right in and out for normal maintenance. Very much appreciate their work. maintenance. Very much appreciate their work. More

by drroberts506

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lee Habiger

Helpful 0

Report | Print

Feb 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Robert Brogden Buick GMC Team

February 19, 2024

Dealership Rating

Employee Rating

The service experience was wonderful and I will continue to go there moving forward.all was nice and knew what they were talking about. to go there moving forward.all was nice and knew what they were talking about. More

by almassey69

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lee Habiger, Brian Land, Jamaica Johnson, Alyssa Raby

Helpful 0

Report | Print

Feb 21, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Robert Brogden Buick GMC Team

Dealership Inventory (339 Vehicles)

2024 GMC Sierra 1500 | new

$79,523

2024 GMC Sierra 1500

new

Titanium Rush Metallic exterior

Automatic

Four-wheel Drive

$79,523

View Vehicle Details

View Details

2024 GMC Sierra 1500 | new

$71,356

2024 GMC Sierra 1500

new

Summit White exterior

Automatic

Four-wheel Drive

$71,356

View Vehicle Details

View Details

2024 Buick Enclave | new

$46,173

2024 Buick Enclave

new

Moonstone Gray Metallic exterior

Automatic

All-wheel Drive

$46,173

View Vehicle Details

View Details

2024 GMC Canyon | new

$54,830

2024 GMC Canyon

new

Summit White exterior

Automatic

Four-wheel Drive

$54,830

View Vehicle Details

View Details

2024 GMC Sierra 2500 | new

$86,528

2024 GMC Sierra 2500

new

Titanium Rush Metallic exterior

Automatic

Four-wheel Drive

$86,528

View Vehicle Details

View Details

2024 GMC Sierra 3500 | new

$63,823

2024 GMC Sierra 3500

new

Summit White exterior

Automatic

Four-wheel Drive

$63,823

View Vehicle Details

View Details

View All Inventory

Get a $200.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.