Brian Everhart | Page 3

I have been a customer of Robert Brogden for more than 15 years. My recent service was on time, and I was in an out with no issues. The service representative was friendly, knowledgeable, and told me what to years. My recent service was on time, and I was in an out with no issues. The service representative was friendly, knowledgeable, and told me what to expect. My major complaint is that corporate or the dealership has made a decision to not accept personal checks. I much prefer to "pay as I go" for maintenance on our vehicles and am disappointed that after all these years of paying with a check, the only method of payment appears to be a credit card. More

by HAMLERS Verified Customer Verified Customer

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Best service I ever had. I was at another dealership and they tried to fix the problem my car had and they failed. Robert Brogden GMC solved the problem in one day and I wa I was at another dealership and they tried to fix the problem my car had and they failed. Robert Brogden GMC solved the problem in one day and I was on my way. Very good service at a fair price. More

by astimegoesby76 Verified Customer Verified Customer

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Didn't get detail report about the free multi-inspection point or maybe they haven't done that during the service visit oil change. point or maybe they haven't done that during the service visit oil change. More

by Ray A Verified Customer Verified Customer

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Always exceptional people and pricing. Favorite GMC dealer in the metro. Couldn’t ask for a better experience. Favorite GMC dealer in the metro. Couldn’t ask for a better experience. More

by Xjdollar Verified Customer Verified Customer

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Nice folks good service. Prompt and knowledgeable professionals. I have been coming here for service for 10 years. Prompt and knowledgeable professionals. I have been coming here for service for 10 years. More

by JPHAR1967 Verified Customer Verified Customer

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Service department is less than desirable to work with. Service writers are in no hurry to help and are not very customer service oriented. The guys that do the oil changes and tire rotations lack general Service writers are in no hurry to help and are not very customer service oriented. The guys that do the oil changes and tire rotations lack general knowledge and or reading skills. I have had multiple issues with tire pressures being right on my truck after the service is completed. Door sticker recommends 60 front and 80 in the rear. Three separate oil changes and all the is done is the rotate the tires and add some air. Never once have those pressures met the door sticker. Plus I always check the lug nut torque and have to tighten lug nuts that are not tight. I have talk with the service manager Brian 3 times and I have gotten, I’m trying to make changes. Well it’s the same and nothing has changed over the past 10 months. More

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Fast service. Great people to work with. Everyone is very kind and helpful they are mindful of my vehicle’s needs Great people to work with. Everyone is very kind and helpful they are mindful of my vehicle’s needs More

by JENNIFER_KELLOGG Verified Customer Verified Customer

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Received great service from Brian Everhart to resolve a longtime problem with my Acadia transmission issues that were defined in a letter that I submitted to GMC. We had to deal with the GM strike delay o longtime problem with my Acadia transmission issues that were defined in a letter that I submitted to GMC. We had to deal with the GM strike delay of getting the parts but once the parts were received, Brian got me in and resolved the problems so far and hopefully forever. Thanks! Also, upon request, Max took care of getting me the itemized list of parts to be installed that helped me to see that the latest vintage parts were being utilized. This was just what I was looking for. Thanks again! More

by rshowers5 Verified Customer Verified Customer

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Max was the service writer and he really helped me with my vehicle. I had a oil change and tire rotation my vehicle. I had a oil change and tire rotation More

by THEMANSTAN7 Verified Customer Verified Customer

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Always love bringing my vehicle to Brogden - pleasant and helpful staff and a great waiting room and accommodations, on top of the great service for my GMC Terrain (which I love and purchased at Brogden).Tha helpful staff and a great waiting room and accommodations, on top of the great service for my GMC Terrain (which I love and purchased at Brogden).Thank you! More

by Joeybeth Verified Customer Verified Customer

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