Brian Froom

Going in, I wasn't sure if pulling off a deal was even going to be possible, mainly because of the negative equity I had on my 2015 Volkswagen GTI trade-in. The team at Hyundai put my worries to rest righ going to be possible, mainly because of the negative equity I had on my 2015 Volkswagen GTI trade-in. The team at Hyundai put my worries to rest right away. ​They were completely upfront and went out of their way to work with my financial situation, putting in the effort to secure a lender and build a deal that truly worked for me. They never gave up and got me into a brand-new 2026 Hyundai Elantra SEL Sport Plus! ​Since everything finalized right as the dealership was closing, they went the extra mile by setting up a follow-up appointment for the next day so they could detail the car and hand it back with a full tank of gas. ​On top of that, they made sure I knew every key safety feature and tech setting inside out before I took it home. If you're facing a tough trade-in situation or aren't sure where you stand, I highly recommend coming here—they genuinely go to bat for their customers! More

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The dealership was attentive and worked diligently to arrive at a transaction that was agreeable to each of us. The vehicle we sought was not on the lot. However, in a trade situation, a vehicle was lo arrive at a transaction that was agreeable to each of us. The vehicle we sought was not on the lot. However, in a trade situation, a vehicle was located and brought to this lot. Numbers aligned, and, these was no nonsense. We are grateful. More

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Beautiful showroom with kind, friendly staff. Did not feel pressured at all. Angel, Pedro, Brian were all helpful and made this an easy process. Did not feel pressured at all. Angel, Pedro, Brian were all helpful and made this an easy process. More

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After a few days of negotiation and calculating finances, the discussion with the Angel, general manager, and finance personnel was fruitful to both parties concerned. We are learning the complexities of th the discussion with the Angel, general manager, and finance personnel was fruitful to both parties concerned. We are learning the complexities of the Santa Fe and enjoying the ride. Thank you for your service and I expect to keep in touch with your firm in the future. More

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Competitive pricing, lots of inventory to choose from, prompt, thorough attention to my preferences, couldn’t have asked for better service - everything was excellent! prompt, thorough attention to my preferences, couldn’t have asked for better service - everything was excellent! More

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The three men I worked with were very professional in dealing with them. I will want to continue to keep in contact with them. It was fortuitous that that car came in just then. dealing with them. I will want to continue to keep in contact with them. It was fortuitous that that car came in just then. More

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Clean site and no high pressure sales tactics were employed here. Employees were friendly and professional. employed here. Employees were friendly and professional. More

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Me encantó en trato que recibí y la atención personalizada. Todas mis dudas fueron resueltas y la asesoría me llevó a comprar mi camioneta. Seguro regresaré cuando necesite un nuevo auto. Gracia personalizada. Todas mis dudas fueron resueltas y la asesoría me llevó a comprar mi camioneta. Seguro regresaré cuando necesite un nuevo auto. Gracias Hyundai Escondido y gracias Hélida por tu profesionalidad y grata atención que me brindaste. More

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Peter was quick, efficient and professional. Very knowledgeable about the car and was able to get the process done quickly. Would reccomend. Very knowledgeable about the car and was able to get the process done quickly. Would reccomend. More

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My Ioniq 5 purchase at Hyundai Escondido was a pleasure. I used the Costco auto buying program so I got a great price and no hassle. Within 2 minutes of submitting my request through the Costco web site, I used the Costco auto buying program so I got a great price and no hassle. Within 2 minutes of submitting my request through the Costco web site, I got a call from Andy, my sales associate. After a short conversation he texted me a price sheet that included all itemized costs and an out the door total which was basically unbeatable. No pressure to come in the same day, but he kept in touch and was extremely accommodating when scheduling my appointment. The showroom was pleasant and they had water and coffee readily available. Andy was super helpful and friendly throughout the process. He handled my numerous questions about pricing for different trim levels, extended warranty, trade-in, etc. Once we settled on the exact car, things were pleasant, and they were thorough and deliberate with all the paperwork. Our finance rep, Brian, was very professional and did not push any unnecessary options. They were offered of course, but there was no pressure once I declined, which I appreciated. Not the speediest process. It took about 5 hours from start to finish, but I was very happy with the whole process and would absolutely recommend this dealership based on my experience. Andy even came to my house (35 minute drive from the dealership) to pick up the pink slip on my trade-in. A+ for Andy, Brian, and the whole team at Escondido Hyundai. More

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