Diana Badilla
Diana Badilla at Hyundai Escondido

Diana Badilla

Customer Relations

Hyundai Escondido

233 Lincoln Parkway
Escondido, CA 92026

4.5
91 Reviews
4.5

91 Reviews

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Languages Spoken

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Spanish Spanish

91 Reviews of Diana Badilla

July 14, 2026

Dealership Rating
Employee Rating

My grandson and I went to the dealership to find him a used car, the staff was very helpful, patient and very knowledgeable of what type of vehicle we needed for a first time buyer. The Sales manager Geor More

by gunngenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2026

Hyundai Escondido responded

We’re thrilled you and your grandson found the right fit in the used Honda Civic thanks to our team’s patience and expertise. George is delighted to hear the process felt smooth for you both.

June 30, 2026

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Employee Rating

We bought our Hybrid Tucson at the dealership and it was a great experience. Helida and her manager Pedro are great with making you understand all the details and make the buying process easy. I have purc More

by VS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Helida Barnaba, Pedro Alavez

Jun 30, 2026

Hyundai Escondido responded

It’s great to know your Hyundai Tucson Hybrid purchase was smooth and transparent. Helida and Pedro are pleased the details and fees were clear throughout the process. We appreciate you recognizing our efforts and wish you many enjoyable miles ahead.

June 29, 2026

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Employee Rating

Me encantó en trato que recibí y la atención personalizada. Todas mis dudas fueron resueltas y la asesoría me llevó a comprar mi camioneta. Seguro regresaré cuando necesite un nuevo auto. Gracia More

by Adileh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Helida Barnaba, Brian Froom

Jun 30, 2026

Hyundai Escondido responded

Thank you for sharing your experience. We’re delighted Helida’s personalized assistance answered all your questions and guided you to your used Hyundai Tucson. We look forward to welcoming you again when you need another vehicle.

June 03, 2026

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Helpful, knowledgeable group of individuals. All questions and uncertainties about having my first lease were addressed, and I drove my brand new EV home later that day. Thanks Peter and the tea More

by dtimakov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2026

Hyundai Escondido responded

It’s great to hear our team guided you through your first lease and had you behind the wheel of your new Hyundai so quickly. Peter and the team appreciate your thanks. Please let us know if you have any questions down the road.

February 10, 2025

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Employee Rating

If you are buying of course they’ll extend the royal carpet. But as far as service, not so much More

by fgr1111
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 13, 2025

Hyundai Escondido responded

We’re sorry to hear that your experience with service wasn’t as positive. We strive to provide the best experience for all of our customers.We value your feedback and hope to have the opportunity to better serve you in the future!

January 30, 2025

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Always customer oriented; all workers that I encountered were very pleasant. Very clean and spacious waiting area. Nice clean restrooms. And, they always take care of my car so very well. More

by Alana0626
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Elsi Morales

January 22, 2025

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Work done a day earlier than promised and for same price quoted.. Thank you for the experience More

by SGross
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Kodi

January 06, 2025

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Quick turn around on my oil change service, I would have done a tire rotation service but I felt the price was a little high. More

by Thanos5150
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

January 04, 2025

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Employee Rating

Kyle in Service is amazing - fast,attentive and knowledgeable. Also has useful advice about future needs. More

by Mmarcuzzi24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle

December 11, 2024

Dealership Rating
Employee Rating

Fantastic customer service nothing could have made it better. Best of the three deslerships I have done business with. More

by rawalnut46
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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