Brian Gain
Brian Gain at Thomas Chrysler Dodge Jeep Ram of Highland

Brian Gain | Page 22

Service Manager

Thomas Chrysler Dodge Jeep Ram of Highland

9604 Indianapolis Blvd.
Highland, IN 46322

Contact Me
4.9
372 Reviews

I have been with Thomas Dodge since 1994. This dealership and it's customers are my family and I always try my best to take care of everyone.

Dealership Experience

32 yrs

Industry Experience

32 yrs

Specialties & Trainings

FCA Certified Service Manager

4.9

372 Reviews

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372 Reviews of Brian Gain

June 26, 2020

Dealership Rating
Employee Rating

The service and customer service was good. So far no issues with my vehicle. Staff is great. Just not confident with the vehicle. Mechanics great. More

by price
Recommend Dealer
Yes

Other Employees Tagged: Jamison Teslow , Brian Elwood, Kelli Henderson, Paul Nelson

Jun 28, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the great review. We are happy to know that you were satisfied with our services. Please feel free to reach out if you have any questions. We look forward to working with you again.

June 23, 2020

Dealership Rating
Employee Rating

There isn't a time I have come to Thomas Dodge service department and not received the most thorough report about my vehicle. They always take the time to explain and never force extra service. More

by DINGER7
Recommend Dealer
Yes

Other Employees Tagged: Brian Elwood, Kelly Eylander, Kelli Henderson, Paul Nelson

Jun 24, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

That's great to see! We're glad to know that our attention to detail has made an impression on you. We look forward to working with you again; stop by anytime!

June 20, 2020

Dealership Rating
Employee Rating

Service department rep Brian was very helpful, clear in his explanation of services rendered. Brian also recommended services that would be required at my next visit. More

by CONTRERAS
Recommend Dealer
Yes
Jun 21, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing your feedback regarding Brian's service! We can't wait to let him know that you're so pleased with his assistance. We look forward to working with you again!

June 15, 2020

Dealership Rating
Employee Rating

my trip to the service dept at Thomas Dodge the service dept opened promptly at 7, provided shuttle service to my place of employment, service tech called me to find out exactly what i was exper More

by bill.abromitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelli Henderson, Leonard (Leo) Key, Dave in service

Jun 16, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

Bill, thank you for taking the time to write a review! We are thrilled to hear you are satisfied with the high level of customer service with our team and with your repairs! We truly appreciate your positive feedback, and we look forward to working with you again in the future.

June 10, 2020

Dealership Rating
Employee Rating

Kelly and Brian are the best, wouldn’t take my Jeep anywhere else! Keep up the good work you guys! Very please with the work done More

by storino92
Recommend Dealer
Yes

Other Employees Tagged: Kelli Henderson, Leonard (Leo) Key

Jun 11, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 22, 2020

Dealership Rating
Employee Rating

Honest and respectful. Greatest service department I have ever dealt with. Highly recommend stopping in and visiting the service department. Bought my jeep here and have my dodge ram serviced here as w More

by Michael Crivellone
Recommend Dealer
Yes

Other Employees Tagged: Kelli Henderson, Leonard (Leo) Key

May 23, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are so glad to hear this. Thank you for the kind review. We look forward to serving you again!

May 18, 2020

Dealership Rating
Employee Rating

Ashley was a great salesperson. She did an awesome job in dealing with us when we were uncertain about the vehicle that we wanted to get before we left More

by Mjablo8000
Recommend Dealer
Yes

Other Employees Tagged: Nady Boutros, Ashley Whitmire , Neville weer

May 19, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Ashley and our team. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

May 02, 2020

Dealership Rating
Employee Rating

My complements to Jacob, Frank and Natty 3 of the best people I’ve ever had the pleasure of dealing with. Very time conscious and got me in and out in a timely manner. My new Wrangler was taken to the ba More

by racertazz21
Recommend Dealer
Yes
May 04, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Brian, Frank, Jacob, and Nady went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

May 01, 2020

Dealership Rating
Employee Rating

As usual my visit at Thomas Dodge was great! Everyone was very helpful and fast. I was in and out of there quite quickly, overall very happy with the service! More

by ginadearmond82
Recommend Dealer
Yes

Other Employees Tagged: Kelli Henderson

May 02, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the great review and we look forward to working with you again!

March 18, 2020

Dealership Rating
Employee Rating

Excellent service.I came back because Brian goes above and beyond,always.Will always go for service.They are kind and caring people.Great service More

by CASPER
Recommend Dealer
Yes

Other Employees Tagged: Paul Nelson

Mar 18, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

We really appreciate your business! Thank you for sharing your thoughts about your service experience, Casper! Let us know if we can do anything else for you. We are here to help!

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