Brian Gain
Brian Gain at Thomas Chrysler Dodge Jeep Ram of Highland

Brian Gain | Page 21

Service Manager

Thomas Chrysler Dodge Jeep Ram of Highland

9604 Indianapolis Blvd.
Highland, IN 46322

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4.9
372 Reviews

I have been with Thomas Dodge since 1994. This dealership and it's customers are my family and I always try my best to take care of everyone.

Dealership Experience

32 yrs

Industry Experience

32 yrs

Specialties & Trainings

FCA Certified Service Manager

4.9

372 Reviews

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372 Reviews of Brian Gain

August 22, 2020

Dealership Rating
Employee Rating

This dealership is awful. I don’t want to ever go back. The purchase of my Jeep three years ago was painful and bringing my car here for routine service continues to be unpleasant. More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cheryl Gallo , Brian Elwood, Kelli Henderson

Aug 23, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thanks for the review- we truly appreciate your feedback. We aim to provide the best service for our customers and we are sorry that you are unhappy with your experience. Please feel welcome to contact us if there is anything we can do to better your time here and we will do what we can in order to help, thank you. Best, Jimmy Thomas 219-924-6100

August 20, 2020

Dealership Rating
Employee Rating

I brought my vehicle in for an oil change. I was in and out quickly. I received a very thorough report about my vehicle's performance. More

by DINGER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelli Henderson

Aug 21, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the positive feedback! We are delighted to know that you had a good service experience with us and we hope that you will visit us again soon!

August 17, 2020

Dealership Rating
Employee Rating

The customer service is awesome and they make sure that you are happy when you get your vehicle back for whatever reason you had it service. More

by dwaynecates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelli Henderson

Aug 18, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the positive review and rating! We are delighted to know that you were provided with awesome customer service and we truly look forward to any future visits!

August 04, 2020

Dealership Rating
Employee Rating

My experience with the dealership from sales to service has been great! Being able to make an appointment online is great. They offer a great deal of time slots so getting my Jeep in has never been an issu More

by Mbrewer
Recommend Dealer
Yes

Other Employees Tagged: Joel Dykstra, Jamison Teslow , Brian Elwood, Leonard (Leo) Key, Paul Nelson, Neville weer

Aug 04, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks for the wonderful review! We appreciate the kind words and feedback. Have a great week!

August 02, 2020

Dealership Rating
Employee Rating

Excellent timing excellent service all around good experience with everybody that I had. Nicholas Hub did excellent work for being the best mechanic that I know. More

by dowopsinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelli Henderson

Aug 03, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the positive rating and review! We are happy to know that you had an excellent experience with us and with the help of Nicholas and our team. We value your business!

July 23, 2020

Dealership Rating
Employee Rating

I would like to point out how satisfied I am with Brian Gaines in general..very nice person and he gets things done like a BOSS!!! :))))) also joe H. Is an awesome salesman...super cool!!🥰 More

by Princesstracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Kroll, Joe Heisler

Jul 24, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, thank you for the great feedback! We are glad to hear Brian and Joe have given you excellent service. We appreciate your business and hope to see you again.

July 16, 2020

Dealership Rating
Employee Rating

Always a pleasure to visit Thomas Dodge of Highland, Indiana! Staff is friendly, care about my needs and I drive away feeling completely satisfied! Would not go anywhere else for service! Trained techni More

by Cozy Rosy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamison Teslow , Cheryl Gallo gave me info on a new purchase I am considering.

Jul 17, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the amazing review, Rosa! We will be sure to thank our team for providing you with exceptional service. Let us know if there is anything else we can help you with. We look forward to working with you again!

July 01, 2020

Dealership Rating
Employee Rating

All parties involved are very helpful, courteous and fair. I have purchased and serviced multiple vehicles from TDCJ. Always a pleasure to deal with them. More

by episode7
Recommend Dealer
Yes

Other Employees Tagged: Dave Sharp, Nady Boutros, Joe Heisler , Randy Mattingly

Jul 02, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

First and foremost, we want to thank you for your continued loyalty to us here at Thomas Dodge Chrysler Jeep Ram. It's a team effort here every day, as we strive to provide our customers with the best service possible. We plan to continue exceeding your expectations with every visit!

June 29, 2020

Dealership Rating
Employee Rating

The Service Department at Thomas Dodge is excellent. I have been a long time client and I am always impressed with their professional attitude and great service! More

by PAVVIE2364
Recommend Dealer
Yes

Other Employees Tagged: Jamison Teslow

Jun 30, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

June 27, 2020

Dealership Rating
Employee Rating

I would recommend this dealer for service on any chrysler product. Everyone is pleasant and knows your car. Go there you'll be very happy More

by Snoopy
Recommend Dealer
Yes

Other Employees Tagged: Frank Kowalski, Dave Sharp, Patrick Kubacki, Ashley Whitmire , Kelli Henderson, Randy Mattingly

Jun 28, 2020

Thomas Chrysler Dodge Jeep Ram of Highland responded

Snoopy, thank you for leaving us a great service review! It was a pleasure to work with you. We hope to work with you again in the future!

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