Brian Gain | Page 25

Great Job Thomas Service department Thomas Service team did great job installing accessories on my new 2018 Ram 2500. Appreciate you guys and thankyou for all your hard work! Thanks Jami Thomas Service team did great job installing accessories on my new 2018 Ram 2500. Appreciate you guys and thankyou for all your hard work! Thanks Jamie More

by kasm1r Verified Customer Verified Customer

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Thomas Dodge Resolved My Mechanical Issue Properly I had a long standing mechanical failure with my Dodge vehicle. Thomas Dodge was recommended as a dealership that could properly diagnosis my problem I had a long standing mechanical failure with my Dodge vehicle. Thomas Dodge was recommended as a dealership that could properly diagnosis my problem and get me back on the road. Thomas Dodge has restored my faith in Dodge and I would recommend them. I was treated with respect and given my due attention during this entire process. More

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Tires John gain and kelly Henderson are outstanding customer service agents.. found me a great deal.. in a time of need.. 4 slashed tires.. live them.. kell John gain and kelly Henderson are outstanding customer service agents.. found me a great deal.. in a time of need.. 4 slashed tires.. live them.. kelly eilander too More

by jodi.lawlor Verified Customer Verified Customer

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Very enjoyable I wld recommend all friends and family.service was very fast and sufficient. Service guys kept me up to date the whole time.love the service and how I wld recommend all friends and family.service was very fast and sufficient. Service guys kept me up to date the whole time.love the service and how friendly everyone was. More

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Awesome group of people! The best service department I’ve ever been to! Super friendly people and smart Too! I was there a little over an hour and they kept me updated. The best service department I’ve ever been to! Super friendly people and smart Too! I was there a little over an hour and they kept me updated. More

by alvinhughes56 Verified Customer Verified Customer

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Recall appointment I had an early appointment and was In and out in literally 5 minutes with the issue resolved. Brian was great to work with. I did not get Brian’s la I had an early appointment and was In and out in literally 5 minutes with the issue resolved. Brian was great to work with. I did not get Brian’s last name More

by CGGOOD Verified Customer Verified Customer

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Breathe of fresh air I live in the south suburbs of Chicago and just minutes away from another dealership. I drive right past that dealership to Thomas Dodge and Jeep bec I live in the south suburbs of Chicago and just minutes away from another dealership. I drive right past that dealership to Thomas Dodge and Jeep because the service is do much better. Not only do they have good customer service, but they take good care of my Jeep and work as quickly as they can. More

by clm2 Verified Customer Verified Customer

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I have had nothing but problems out of my 2018 dodge First my car had 49 miles it’s sold to me as new car I bought car in first complaint rotors rusted on brand new car and a strong burning smell they to First my car had 49 miles it’s sold to me as new car I bought car in first complaint rotors rusted on brand new car and a strong burning smell they told me oh that’s from car sitting it will rub off and the burning smell will go away the technician probably left so plastic on car I should have gave car back then I said ok took car burning smell went away rust went off but know my brakes sticking I have took car in for several issues all I get is blown off that’s normal that’s normal we didn’t find anything had oil leak they made it worse they suck the technician Jason had oil all over my car after service was preformed he said I thought they were going to wash it manager Brian just said sorry then take the car home oil leak wasn’t even fixed still leaking had to take car back twice went back next day they told me Jason wasn’t in bring car back Monday because the same technician worked on it had to fix it come back Monday oh we forgot Jason is on vacation will have someone else look at it it was still leaking he said he found leak using dye an I was never compensated just sorry it’s fixed now I had noise popping sound coming from back Jason said he finally after how times I bought car in heard the noise an he tightened the axles what kind of fix is that really I still here the noise today the brakes sticking I was told that’s normal the sunroof opens closes on its own the radio shuts off says amps too hot they told me they reset the uconnect I’m still having same problems popping sound when I put car in gear sticking with the brakes shaking rattling at start up all I was told that’s normal what Really they suck from technicians to the manager Brian these things are not normal I been bringing this car in since i bought it I pay 700 dollars a month I just want my car fixed what’s wrong with that i clearly here clicking noise when I put it in gear I heard a tech representative say to a tech I really need this fixed right don’t give it to a young tech give to an older one talking about someone else s car that’s been in twice for service it just not right what is going on there i really don’t even want the car anymore I don’t even want to go in to that service department ever horrible experience I will never recommend or buy any car from dodge highland More

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AWESOME as always Stopped in for an oil change and tire rotation. Kelli and Brian had me in and out quickly and back on the road to get on with my day. If you don't wan Stopped in for an oil change and tire rotation. Kelli and Brian had me in and out quickly and back on the road to get on with my day. If you don't want to sit around all day waiting for your vehicle to be serviced stop in and see these guys. More

by UPLAYDARTS Verified Customer Verified Customer

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Service experience I scheduled an oil change and it was completed in a timely manner. Overall, for my 1st time using this dealership was a Good experience. I scheduled an oil change and it was completed in a timely manner. Overall, for my 1st time using this dealership was a Good experience. More

by jreal1now Verified Customer Verified Customer

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