Brian Gain | Page 27

fantastic service the staff at the service center is absolutely phenomenal and would recommend them to anyone. they may not be the fastest in the back but i know that i the staff at the service center is absolutely phenomenal and would recommend them to anyone. they may not be the fastest in the back but i know that its done right. I'd rather wait a little longer knowing that the job is done right. More

by DDEPAOLOGPPD Verified Customer Verified Customer

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conflicting appointment info On March 20th, I called in the morning to see if there was appointment availablitity for an oil change. The woman looked up my account, and said one w On March 20th, I called in the morning to see if there was appointment availablitity for an oil change. The woman looked up my account, and said one was not needed. My husband goes there, about an hour later with a 2 year old, to be told he DOES in fact need an appointment. We made one for the 22nd and had no issues with our service. Like everyone else we have a life, we both work, we have 4 kids, it’s already a pain to carve out time to do this maintenance and it makes it more dreadful when you don’t know what to plan. Please improve your communication. I’m am not sure who I spoke to or who completed the service. More

by SOCKETPLUG Verified Customer Verified Customer

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SERVICE I have scheduled my appointments with Keli Henderson for quite some time now, and is the service rep I feel most comfortable with. I have come to be I have scheduled my appointments with Keli Henderson for quite some time now, and is the service rep I feel most comfortable with. I have come to be able to trust what she tells me, and what service I need. She has gone above and beyond to help me out. She is very polite and courteous. Brian Gain also went above and beyond to help me out. Also very polite and courteous. I have dealt with many service centers, but this one is by far the best one. My only complaint is with being able to schedule an appointment by phone. It has literally taken me 3 days to be able to schedule one, And on more than one occasion Most aggravating More

by RAM538284 Verified Customer Verified Customer

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Not bad Requested another tire lock key that was never given back from my last oil change & it wasn’t given back to me. Overall my experience was satisfying. Requested another tire lock key that was never given back from my last oil change & it wasn’t given back to me. Overall my experience was satisfying. More

by vicci70 Verified Customer Verified Customer

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Fast and friendly Went to get oil change went fast and easy even though I didnt have an appt. Brian took great care of me and helped me out setting up an appt for a fut Went to get oil change went fast and easy even though I didnt have an appt. Brian took great care of me and helped me out setting up an appt for a future service I needed done More

by JCTEG23 Verified Customer Verified Customer

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Above and beyond AWESOME I have a wonderful experience every time I go there. I usually be interacting with one or both of the KELLY'S, enjoyably. But I had the pleasure of be I have a wonderful experience every time I go there. I usually be interacting with one or both of the KELLY'S, enjoyably. But I had the pleasure of being served by the manager whom I had the pleasure of meeting a few years ago and had not come across til the day. THOMAS DODGE IS AN EXTREMELY PLEASANT PLACE More

by ralink165 Verified Customer Verified Customer

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Fast and Efficient I arrived in the Express Lane to get an oil change and my wiper blades replaced. There was also an issue with my washer fluid hose. After only about a I arrived in the Express Lane to get an oil change and my wiper blades replaced. There was also an issue with my washer fluid hose. After only about an hour and a half, plus having two cars ahead of my everything was good to go. More

by justinjay903 Verified Customer Verified Customer

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Sunroof issue I was very frustrated bc I had to come back from an issue in November. Paul very professional and so easy to communicate with. I would have to say thi I was very frustrated bc I had to come back from an issue in November. Paul very professional and so easy to communicate with. I would have to say this was the best experience with service. More

by morgancsullivan33 Verified Customer Verified Customer

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Great Service From the time I dropped my vehicle off to the time I picked it up. I had great service I was notified of the problems with my car and what it needed From the time I dropped my vehicle off to the time I picked it up. I had great service I was notified of the problems with my car and what it needed to be fix. I feel lucky to have found a place I feel I can trust, to take my car for any repairs needed . Thank You. More

by dleal0 Verified Customer Verified Customer

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Gods for the BUSY! I have a VERY busy life and I am not always able to make and keep appointments. I drove in and Kelly helped me like I was in Jeep Heaven. I had more t I have a VERY busy life and I am not always able to make and keep appointments. I drove in and Kelly helped me like I was in Jeep Heaven. I had more than an oil change that needed to be done and got serviced right away. Kelly kept me updated along the wait, and in just a few hours I drove away with all maintenance complete. I had nothing but THANK YOU's to say!!!!! More

by lc95501 Verified Customer Verified Customer

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