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Brian Gain
Brian Gain | Page 28
Service Manager
Thomas Chrysler Dodge Jeep Ram of Highland
9604 Indianapolis Blvd.
Highland, IN 46322
372 Reviews
I have been with Thomas Dodge since 1994. This dealership and it's customers are my family and I always try my best to take care of everyone.
Read moreDealership Experience
31 yrs, 11 mos
Industry Experience
31 yrs, 11 mos
Specialties & Trainings
FCA Certified Service Manager
372 Reviews
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372 Reviews of Brian Gain
March 12, 2019
Brian was my gladiator! Although it was rough at the beginning the manager, Brian, worked with and advocated for me every step of the way!!! This was a situation that was new Although it was rough at the beginning the manager, Brian, worked with and advocated for me every step of the way!!! This was a situation that was new to him, and myself, and after the confirmation to repair he ensured that everything happened timely! Thank you!!! More
by MEOSHA05
Verified Customer
March 08, 2019
Greatest Service Had my truck towed into the shop because it wouldn't start. 2 days later truck has a new starter and they cleared the computer of a faulty error mess Had my truck towed into the shop because it wouldn't start. 2 days later truck has a new starter and they cleared the computer of a faulty error message. Got it back cleaned and ready to go. More
by UPLAYDARTS
Other Employees Tagged: Kelli Henderson
March 07, 2019
Quick Service I was promptly greeted in the service drive and my Jeep was in and out of the shop. I brought my Jeep in for routine maintenance. I was promptly greeted in the service drive and my Jeep was in and out of the shop. I brought my Jeep in for routine maintenance. More
by GOTHRAVEN1
Other Employees Tagged: Joel Dykstra , Kelli Henderson
March 05, 2019
EVERYONE WAS A GREAT HELP EVERYONE I DEALT WITH WAS A GREAT HELP IN MY SITUATION I WAS IN AT HAND AND WOULD HIGHLY RECOMMEND THIS PLACE TO OTHERS . A+ TRANSACTION EVERYONE I DEALT WITH WAS A GREAT HELP IN MY SITUATION I WAS IN AT HAND AND WOULD HIGHLY RECOMMEND THIS PLACE TO OTHERS . A+ TRANSACTION More
by markogibovic
Other Employees Tagged: Frank Kowalski, Cheryl Gallo, Dave Sharp, Nady Boutros, Patrick Kubacki , Kelly Eylander, Kelli Henderson, Jesus (Jessie) Huerta III, Randy Mattingly
March 01, 2019
Fast and convenient service Brought in the wife’s Durango for her service on her car, they where able to get me in right away and let me use a loaner vehicle to run some errands Brought in the wife’s Durango for her service on her car, they where able to get me in right away and let me use a loaner vehicle to run some errands while her Durango was getting serviced. More
by BFRAM_SRT10
Other Employees Tagged: Frank Kowalski, Nady Boutros, Joe Heisler , Kelli Henderson
March 01, 2019
Always find the issue They keep working to identify the issue correctly so you don't pay for a part that isn't necessary and won't solve the problem. They keep working to identify the issue correctly so you don't pay for a part that isn't necessary and won't solve the problem. More
by labloverkjk
Other Employees Tagged: Kelli Henderson
February 28, 2019
Great Service Department Was serviced greatly, and the pricing was great. I will return more often including oil changes and tune ups. And any kind of repair work needed. Was serviced greatly, and the pricing was great. I will return more often including oil changes and tune ups. And any kind of repair work needed. Your service was fast and very good More
by RATTLER2515
February 25, 2019
Excellent service experience!!! Took my car in Saturday morning for an oil change. I did not have an appointment and the service lines were long at 8:00 am. Kelly greeted me by nam Took my car in Saturday morning for an oil change. I did not have an appointment and the service lines were long at 8:00 am. Kelly greeted me by name even though I had not seen her in over four months. She processed my paperwork quickly on her iPad in 3-5 minutes. She mentioned my vehicle might not be ready until mid-afternoon and asked if that was a problem. I told her that was fine. To my surprise, my vehicle was ready by 10:15 am. I received a very nice call from Kelly informing me it was ready and that she would be around the rest of the day if I needed to speak with her. In closing — Excellent customer service, fair prices, and a willingness to accept walk-in appointments. Great job, Kelly, Brian Gain and Thomas Service Team! More
by rjf482
Other Employees Tagged: Kelly Eylander, Kelli Henderson, Although a separate appointment, Randy Mattingly did a great job convincing me to spend $1000 on new tires and an alignment this past Fall. I really like my new tires and appreciated Randy’s willingness to help me on a good price!
February 21, 2019
Excellent Service ...Had scheduled appointment for oil change, tire rotation & cabin air filter replacement. In & out of dealership in 42 minutes. Very professional and ...Had scheduled appointment for oil change, tire rotation & cabin air filter replacement. In & out of dealership in 42 minutes. Very professional and courteous service advisor. Highly recommend. More
by RODLOVESRICE
Other Employees Tagged: Joel Dykstra
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