Brian Gain
Brian Gain at Thomas Chrysler Dodge Jeep Ram of Highland

Brian Gain | Page 30

Service Manager

Thomas Chrysler Dodge Jeep Ram of Highland

9604 Indianapolis Blvd.
Highland, IN 46322

Contact Me
4.9
372 Reviews

I have been with Thomas Dodge since 1994. This dealership and it's customers are my family and I always try my best to take care of everyone.

Dealership Experience

31 yrs, 11 mos

Industry Experience

31 yrs, 11 mos

Specialties & Trainings

FCA Certified Service Manager

4.9

372 Reviews

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372 Reviews of Brian Gain

January 26, 2019

Dealership Rating
Employee Rating

Trucks I got what I was looking for, specs I wanted for the truck, the size of the truck, overall very happy with the truck and the way it came out. More

by Prodigy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nady Boutros , Chris Zinanni

Jan 27, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the great review! Please feel free to reach out to us if you need assistance with anything in the future.

January 25, 2019

Dealership Rating
Employee Rating

Excellent I travel 40 minutes for service because it's just that good, don't hesitate to bring your vehicle here. Very knowledgeable staff, i also bought my car More

by Abasile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cashier

Jan 26, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

It's great to know that you are impressed by our friendly and knowledgeable team. We are always happy to help you with any of your vehicle needs. We appreciate your business, and we look forward to your next visit.

January 23, 2019

Dealership Rating
Employee Rating

Great Service I am always impressed with Thomas Dodge Chrysler Jeep Ram service. They are fast and efficient. I came in for a new battery and was in and out in less More

by whitet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelli Henderson

Jan 24, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, wow, it sounds like you had an incredible experience with our team! We are thrilled to hear our team provided you with quick service during your recent visit. It was a pleasure working with you. We hope to see you soon!

January 23, 2019

Dealership Rating
Employee Rating

Service was good. Oil change and checkup. In and out in 1 hour 15 minutes. Making an appt made things much quicker but overall service was good. More

by llawsonkids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Dykstra , Brian Elwood, Kelly Eylander, Kelli Henderson, Jesus (Jessie) Huerta III, Leonard (Leo) Key, Paul Nelson

Jan 24, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, we appreciate your positive review! It's great to hear you received fast and efficient service from our team. Thank you for choosing us to help you with your vehicle needs.

January 21, 2019

Dealership Rating
Employee Rating

Great Service Brian Gain and Kelly Henderson I trust them with my vehicles. If something happens they tell me to bring it in and they handle the issue. I have never More

by jmrenegade1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelli Henderson

Jan 21, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, Thank you for sharing your feedback with us! We are so happy to know Brian and Kelly have provided you with exceptional service. It was a pleasure working with you. We hope to see you again soon.

January 21, 2019

Dealership Rating
Employee Rating

Amazing service I always bring my car here for service because the staff are friendly and my car is always taken care of in a timely manner. I drive a Chevy now but m More

by lindseyrn84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you so much for sharing the great feedback with us! We are happy to know you received exceptional service from our team. It was a pleasure working with you. We hope to see you in the future for your next car!

January 17, 2019

Dealership Rating
Employee Rating

Great service, and timely I took my car in without an appointment, which I normally do and the service staff was very accommodating. Brian had the problem reviewed and the pro More

by clarisio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for taking the time to leave a positive review for us! It's good to know that Brian provided you with great service. We look forward to working with you again!

January 17, 2019

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Employee Rating

Service department Thomas Dodge has the best service department. The people there are nice and they take their time to explain everything they do. If I have a question t More

by Debra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

Debra, Thank you for your positive review! We value your business and look forward to working with you again.

January 17, 2019

Dealership Rating
Employee Rating

Poor service I bought a 2016 Nissan Sentra from here in December of 2017 and less then 8 months the transmission went out in the car . And then they did not want t More

by KEONNEELY267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 01, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, I am sorry about your experience. You bought the car almost two years ago not eight months, and put on 70k miles on the car in two years on top of voiding your warranty by not doing all the services as listed in the owners manual. We had the offered that we would help out in this matter and pitch in almost 1750 dollars on our end to help you out, and we were told no that will not work. Please know we are being more than fair to work and help out in this matter. Best, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

January 15, 2019

Dealership Rating
Employee Rating

Excellent service and customer service I have always received the best customer service at Thomas Dodge. Friendly, quick and efficient service, always honest. I would highly recommend buyin More

by Shac497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the kind words. It is a pleasure to help you with your service needs. Come back and see us again soon!

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