Brian Gain | Page 31

Oil consumption test The test was done on a timely manner The staff were efficient and friendly. My car was washed and was nice and clean. Staff explained everything tha The test was done on a timely manner The staff were efficient and friendly. My car was washed and was nice and clean. Staff explained everything that was dine More

by margehanson4 Verified Customer Verified Customer

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Friendly service I brought my Jeep in a few times to get my weather strip replaced. I was frustrated at first because I had to bring it in 4 times for it to be properl I brought my Jeep in a few times to get my weather strip replaced. I was frustrated at first because I had to bring it in 4 times for it to be properly fixed. However each time I brought my Jeep in all employees were kind and patient. They were attentive and ensured that all of my concerns were made aware. More

by Ksmile75 Verified Customer Verified Customer

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Service oil and tire rotation Service manager Brian gains was great friendly and fast! Frank and Tito and Tim and nady were great when I bought my new 2019 Dodge Ram very friendly Service manager Brian gains was great friendly and fast! Frank and Tito and Tim and nady were great when I bought my new 2019 Dodge Ram very friendly and professional I will keep buying from Thomas because of them More

by Sal 1234 Verified Customer Verified Customer

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Excellent service Service took care of my Journey and had it back to me the next day at a much lower price than expected. They were great. Service took care of my Journey and had it back to me the next day at a much lower price than expected. They were great. More

by robert.gain Verified Customer Verified Customer

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Maintenance work I brought my vehicle in for regular maintenance based on mileage. The crew had it done in a timely fashion and thoroughly communicated any work they w I brought my vehicle in for regular maintenance based on mileage. The crew had it done in a timely fashion and thoroughly communicated any work they were doing on my vehicle. More

by DINGER7 Verified Customer Verified Customer

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Great Service Brian provided friendly care and helped answer all my questions. A thorough analysis was done on my vehicle and we discussed what I need to do in the Brian provided friendly care and helped answer all my questions. A thorough analysis was done on my vehicle and we discussed what I need to do in the future. Brian was very helpful and explained things very well!!! Thank you for the great customer service...We own 3 Jeeps and love Thomas Dodge!!! Angie Szymborski More

by ASZYMB Verified Customer Verified Customer

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left car a mess Brought the car in for the first service since buying it from that dealer. 20000 mile service. Oil change and cabin filter. Car was finished on time a Brought the car in for the first service since buying it from that dealer. 20000 mile service. Oil change and cabin filter. Car was finished on time and was picked up later that day. 1. Porter who got my car was rude. 2. Inside of car had garbage left in it. wrapper. window sticker, floor protector 3. outside by hood and front fender of car had grease marks all over it as if the mechanic did not even try to protect the body. (just detailed the car prior to bringing it in so thanks for that) 4. No idea when my next oil change is due since they removed the sticker from inside the windshield and did not replace it with an updated one. (also left smear marks on my window) Not only was the purchase process a nightmare with this dealer (just dishonest people) but even the service dept. is substandard ( and I've dealt with many dealers in the past) Time to find another dealer and warn anyone else I come across about them More

by mjsnmac Verified Customer Verified Customer

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Brian Gain service manager Brian was great, He was very thorough and went above and beyond his duty! Thank you Brian! Leonard was so very nice and helpful, so was Brian, a serv Brian was great, He was very thorough and went above and beyond his duty! Thank you Brian! Leonard was so very nice and helpful, so was Brian, a service writer. Paul, a service writer was not so pleasant. sort of short tempered and rude. But the other guys made up for it! More

by Dodge Girl Verified Customer Verified Customer

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Awesome It was a great experience all around. It was done in a timely manner and everybody was very polite and great. I will recommend it to everybody It was a great experience all around. It was done in a timely manner and everybody was very polite and great. I will recommend it to everybody More

by dowopsinger Verified Customer Verified Customer

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Amazing staff, fast service, and thorough inspection The service department goes above and beyond. They are always thorough and inform me of all service details. The service was quick and I was satisfied The service department goes above and beyond. They are always thorough and inform me of all service details. The service was quick and I was satisfied with everything. More

by DINGER7 Verified Customer Verified Customer

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