
6 Reviews
Write a Review6 Reviews of Brian Gaines
September 23, 2025
Our sales guy was great! The thing that ruined the whole experience was the wait for a finance guy. It wouldn’t be a problem, but we noticed customers buying new cars kept ge The thing that ruined the whole experience was the wait for a finance guy. It wouldn’t be a problem, but we noticed customers buying new cars kept getting ahead of us. It makes you feel like a loser when you are made to wait so long and all these people that came in after you are getting served first. After about an hour and a half, we had to email our sales guy who was at the other building to come and make sure our paperwork was still there. We were too deep in this purchase to walk away, but I wouldn’t recommend anyone else buy a used car from this location. More
Other Employees Tagged: David Howard
September 15, 2025
More workers in finance would be helpful, they were great but we still had to wait an hour to see them. Just an assistant to do the grunt work would have helped immensely. but we still had to wait an hour to see them. Just an assistant to do the grunt work would have helped immensely. More
Other Employees Tagged: David Howard
September 02, 2025
Very friendly. Wish I could do more business with them but I believe this is my last car. Wish I could do more business with them but I believe this is my last car. More
Other Employees Tagged: David Howard, Shawn Smith
July 21, 2025
Brian Gaines was great to work with and Shawn (sales manager) was also great and personable! They were not pushy at all and if so I wouldn’t have driven 2 hours to go look at the truck. Highly recommend manager) was also great and personable! They were not pushy at all and if so I wouldn’t have driven 2 hours to go look at the truck. Highly recommended these guys and the dealership was very pleasant and overall great experience! More
Other Employees Tagged: David Howard, Shawn Smith
June 23, 2025
Great customer service! Was very happy with the experience. My salesman, Brian Gaines was Amazing! He was quick, thorough, answered any questions I had with great knowledge Was very happy with the experience. My salesman, Brian Gaines was Amazing! He was quick, thorough, answered any questions I had with great knowledge. Getting to finance was hard but on a busy Saturday, it's understandable! Overall experience was great and would recommend this dealership to anyone looking! More
Other Employees Tagged: Monte Whitson, Adam Harris