There were professional and quality service and waiting
area very clean. They had free water and treats
area very clean. They had free water and treats
More
by Mike.spiegler27
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Gerber
Feb 24, 2026 -
Gordie Boucher Ford Lincoln of Janesville responded
Great to hear you experienced professional service and found the waiting area clean and comfortable. We’re happy the complimentary water and treats added convenience during your Ford service. Thank you for sharing your feedback.
Sean Tompkins
Service Manager
608-754-5511
Had an issue with one of the fobs and was taken care of
immediately. Brian went over the functions of the controls with me. That went well. I think if time permitted, it would have gone better. Go was unav
immediately. Brian went over the functions of the controls with me. That went well. I think if time permitted, it would have gone better. Go was unavailable when I picked the vehicle up, I thought that was kind of unprofessional, because a time was set up. Overall, my experience was good.
More
by KAREN4BEER
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Gerber
Feb 20, 2026 -
Gordie Boucher Ford Lincoln of Janesville responded
Thank you for your review, Karen! Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville!
Sean Tompkins
Service Manager
608-754-5511
I have always had a great experience with Janesville
Mazda. The service is exceptional, the techs Chad ,Brian and service advisors Tim & Brian are exceptional.
Mazda. The service is exceptional, the techs Chad ,Brian and service advisors Tim & Brian are exceptional.
More
by lkgamble
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Brian Gerber
Feb 18, 2026 -
Gordie Boucher Ford Lincoln of Janesville responded
It’s great to hear Brian and the team have consistently delivered outstanding service on your Mazda. We appreciate your loyalty and look forward to welcoming you back.
Sean Tompkins
Service Manager
608-754-5511
Great communication with Brian and helped us along the
way with our insurance company. Great service
way with our insurance company. Great service
More
by M1919.30calmg
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Gerber
Feb 16, 2026 -
Gordie Boucher Ford Lincoln of Janesville responded
It’s great to hear Brian’s communication made the insurance process smoother for you. We’re glad the service on your Mazda CX-5 met your expectations. Thank you for the five-star review.
Sean Tompkins
Service Manager
608-754-5511
Brian is awesome , he is very personable and
knowledgeable. He has gone out of his way to help me resolve issues that I had with my car .
knowledgeable. He has gone out of his way to help me resolve issues that I had with my car .
More
by lkgamble
Verified Customer
Verified Customer
Service Price Transparency
Feb 16, 2026 -
Gordie Boucher Ford Lincoln of Janesville responded
It’s rewarding to hear Brian’s personable approach and expertise helped with your Mazda CX-5 issues. Feel free to reach out anytime if there’s more we can assist with.
Sean Tompkins
Service Manager
608-754-5511
It was good and all, there was this one sales lady I
worked with who was PHENOMENAL. She went above and beyond, whatever you do she needs to be rewarded. I think she could be rewarded with a raise. The
worked with who was PHENOMENAL. She went above and beyond, whatever you do she needs to be rewarded. I think she could be rewarded with a raise. The type of raise where she could get her husband a new driver and maybe a trip to pebble beach, idk just spit ballin. Did I mention she was a looker. But yeah great work, I think her name was Katie Moffitt. Some people called her Katie Chesebro for some reason. I hope she isn't married... can y'all give me her number?
More
by Futuremoffitts
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Gerber
Jan 09, 2026 -
Gordie Boucher Ford Lincoln of Janesville responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Sean Tompkins
Service Manager
608-754-5511
Very professional and organized and well managed.
The staff is polite and considerate of my schedule.
The staff is polite and considerate of my schedule.
More
by TOM.BRANDENBURG
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Gerber
Dec 02, 2025 -
Gordie Boucher Ford Lincoln of Janesville responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville!
Sean Tompkins
Service Manager
608-754-5511
I will not go anywhere else , the team is awesome.
Ron our salesman is very nice, I told him what I wanted and he listened. Not an aggressive salesman but very kind and worked with us . Tim & Bri
Ron our salesman is very nice, I told him what I wanted and he listened. Not an aggressive salesman but very kind and worked with us . Tim & Brian in service go above and beyond . They are exceptional, they are one of the reasons I bought another Mazda from Janesville Mazda. They helped me out with an issue that I could not get resolved at another place, which they did not have to do . They deserve to have a bonus, because they are so exceptional. The whole team at Janesville Mazda are outstanding, very friendly , willing to help you out . Michael in the financial office is very nice, makes sure everything is done correctly & takes his time not rushing . We appreciated that so we knew everything was done right. Shawn the General Manager is really nice , very pleasant to work with . I take the 2021 Mazda back to the dealership for all the maintenance , & I will do that with the 2025 that we just purchased. I trust the technicians , which is a really big deal for me . I am very particular about keeping my vehicles nice, & very particular who i have work on them . The whole team at Janesville Mazda are exceptional, I have had other brands of vehicles , however Janesville Mazda is the best I have ever dealt with. I love our Mazda CX 30 & CX 5
Thank you very much , & you will be seeing me again when the vehicles need maintenance done.
More
by lkgamble
Nov 29, 2025 -
Gordie Boucher Ford Lincoln of Janesville responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Ted Harris
General Sales Manager
608-754-5511
Dan the mechanic was wonderful and helpful.
Dan the mechanic was wonderful and helpful! Great mechanic and very knowledgeable.
Dan the mechanic was wonderful and helpful! Great mechanic and very knowledgeable.
More
by rockinrobynrn
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Gerber
Nov 23, 2025 -
Gordie Boucher Ford Lincoln of Janesville responded
Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon!
Sean Tompkins
Service Manager
608-754-5511
I never feel like I'm getting ripped off at your
dealership, that's a good thing
dealership, that's a good thing
More
by Jaskrede
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Gerber
Nov 01, 2025 -
Gordie Boucher Ford Lincoln of Janesville responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Sean Tompkins
Service Manager
608-754-5511