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Brian Gerber
Brian Gerber at Gordie Boucher Ford Lincoln of Janesville

Brian Gerber

Mazda Service Advisor

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.9
94 Reviews
4.9

94 Reviews

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94 Reviews of Brian Gerber

July 03, 2025

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Employee Rating

They are always on time and reliable. The work is good and have great communication. More

by JJ98008
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Beran, Alex Hafferkamp

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Jul 03, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

June 30, 2025

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Employee Rating

My family does all business here. Very happy with all dealings and plan to continue. More

by Buggs
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

June 29, 2025

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Took my car in for warranty of front failed sensors at first I was told it could be pollen or dirt. My alerts were filled with notifications so I wanted my car looked at. Mechanic came out and was like ye More

by Jeanine
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure of mechanic but was very resourceful!

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Jun 29, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

June 28, 2025

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Employee Rating

Always great service. This is my second vehicle purchase at Boucher and I continually take my vehicles there for service. More

by dpk
Recommend Dealer
Yes
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Jun 28, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

June 26, 2025

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Employee Rating

Every time I bring my car in the service manager at the desk is so friendly, they take time to explain any questions. More

by FYIBETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

June 19, 2025

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Employee Rating

Very friendly and helpful. Good at home experience. Will continue to do business with them More

by katwhosat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Derose

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Jun 19, 2025

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

June 17, 2025

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Employee Rating

Went in for an oil change and was very quick service. . was greeted promptly. Great experience More

by lj.liegel
Recommend Dealer
Yes

Other Employees Tagged: Brian Gerber

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Jun 17, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

June 15, 2025

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Employee Rating

Excellent customer service and unbelievable generous prices. Always my number 1 spot for service. Very professional. More

by alexgvannc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose, Jake Timm, Edgar Delgado, Alex Hafferkamp

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Jun 15, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

June 12, 2025

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Employee Rating

Very reliable service. Great people to work with. Friendly. Knowledgeable. I always take my ford vehicle here. More

by KOWBOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Alex Hafferkamp

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Jun 12, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

June 11, 2025

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Employee Rating

good customer service. Very clean and comfortable to wait for my vehicle. They found additional coupons to lower my bill. More

by SHARRON.PHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis

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Jun 11, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

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