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Phil Fitts Ford
New Castle, PA
1,362 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,362 Reviews of Phil Fitts Ford
October 23, 2026
While not the least expensive, you can count on the Phil Fitts Ford services department to quickly solve problems and provide options to save where they exist. Fitts Ford services department to quickly solve problems and provide options to save where they exist. More
by rnbdgr
Employees Worked With
Kenny in the Service Dept.
October 19, 2026
We take our vehicles here for service even though it’s further away. They take appointments. There is a clean, quiet lounge where you can watch TV, read, work or chat. There are several restaurants within further away. They take appointments. There is a clean, quiet lounge where you can watch TV, read, work or chat. There are several restaurants within walking distance. We also ask them to wash the car too. Everyone is professional, personable and polite. More
by paulcwynar
Employees Worked With
Mike Hietsch, Callie Whiting
October 17, 2026
The staff is friendly, honest, and helpful. The service is good and done in a timely manner. My main issue is the pricing. I've gone to this dealership since 2003, but may find it necessary to The service is good and done in a timely manner. My main issue is the pricing. I've gone to this dealership since 2003, but may find it necessary to do price comparisons in the future. The quote they gave me on replacing and axle seal is $200 less at another area dealership. The inspections and oil changes are also above average pricing. More
by jackild24
Employees Worked With
Kenny
October 13, 2026
Greg Knauf is a top notch salesman. Our family was treated with respect and kindness from every member within the dealership. The cleanliness is immaculate throughout the cars, showro Our family was treated with respect and kindness from every member within the dealership. The cleanliness is immaculate throughout the cars, showroom, and restrooms. The Keurig is always stocked well and used by my children each visit. We scheduled an appointment to purchase an ordered SUV, all the paperwork was ready to sign, and our children did not wait long to show us how to use electronic screen all the way home. We will return and have recommended Phill Fitts Ford to family and friends. More
by Exploring with Family
Employees Worked With
Eric Altman, Tony Oliva, Greg Knauf, Robert Bailey
September 30, 2026
From scheduling my appointment to making the payment, it could Not have been Any Easier and the employees were Very Down to Earth and Friendly. Great Place ! could Not have been Any Easier and the employees were Very Down to Earth and Friendly. Great Place ! More
by colbyjack88
Employees Worked With
Callie Whiting
September 22, 2026
We were looking for a small economy car that would get good gas mileage for my husband’s work car. We saw a 2015 Honda Civic advertised with pretty low miles and in good one owner condition. Visited deale good gas mileage for my husband’s work car. We saw a 2015 Honda Civic advertised with pretty low miles and in good one owner condition. Visited dealership and Michelle showed us the car and took it for a test drive. Purchased the car and couldn’t be any happier. This is second used car we have purchased from Phil Fitts Ford. Great customer service and we highly recommend them. More
by PRISCILLA
Employees Worked With
Michelle Swogger
September 21, 2026
My salesman, Albie Mangino was very helpful and very knowledgeable in my trade in. He dealt on my trade, we dealt on the the new 27 super duty and I could not be any happier on the service. I in will be knowledgeable in my trade in. He dealt on my trade, we dealt on the the new 27 super duty and I could not be any happier on the service. I in will be dealing with Phil Fitts in the future . Randy Dunn More
by Redultra14
Employees Worked With
Eric Altman, Albee Mangino
