Brian Hietsch
Brian Hietsch at Phil Fitts Ford

Brian Hietsch

Sales Manager

Phil Fitts Ford

3250 Wilmington Road
New Castle, PA 16105

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5.0
126 Reviews

I have been working at Phil Fitts Ford & Lincoln for over 5 years. I really love what I do and find it very rewarding to help customers find their dream car. My goal is to give you the most comfortable car buying experience you've ever had! Come see me at Phil Fitts and I promise you'll leave here happier than when you arrived!

Dealership Experience

8 yrs, 5 mos

Industry Experience

8 yrs, 5 mos

Languages Spoken

English English

5.0

126 Reviews

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126 Reviews of Brian Hietsch

January 14, 2026

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Employee Rating

Albi Mangino was salesman, but everyone involved made the transaction smooth. The deal was more than fair, and up front. Would recommend the dealership, and ask for Albi Mangino, he'll get the deal done. More

by kmnewcastle
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Albee Mangino

Jan 15, 2026

Phil Fitts Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 30, 2025

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It was a pleasant experience Alberto is the consummate professional and I am very happy with my Ranger More

by Joe.young62
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albee Mangino

Oct 31, 2025

Phil Fitts Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

August 08, 2025

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Excellent service and great customer care. Everyone.very accommodating and friendly. I would recommend to anyone to try this service. More

by Peggy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Altman, Albee Mangino, Brian Grantham, Greg Knauf , Michael Broderick, Darius Carter, Dan Duncan, Rod Franzi, Luke Lord

Aug 08, 2025

Phil Fitts Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phil Fitts Ford & Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Thank you from the Phil Fitts Family

July 01, 2025

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Easy working with everyone and no pressure sales. Would consider purchasing from them again in future More

by cjrhodes86
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Recommend Dealer
Yes

Other Employees Tagged: Brian Grantham, Greg Knauf

Jul 01, 2025

Phil Fitts Ford responded

Thank you so much for choosing Phil Fitts Ford & Lincoln! Please let us know if we can be of any more assistance. Thank you from the Phil Fitts Family

May 29, 2025

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By far the best dealership around! Bobby is a great salesman! And they have a bad xxx Ghost Buster Vehicle! More

by johnmichaelmccormick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Altman, Mike Hietsch, Brian Grantham , Robert Bailey

May 29, 2025

Phil Fitts Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

May 25, 2025

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Robert was awesome to deal with. He ordered the ford Maverick Hybrid exactly as we requested. He stayed with us through the whole process and kept us informed about production and de More

by Sherry.hammond17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Altman , Michael Broderick, Darius Carter

May 25, 2025

Phil Fitts Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you from the Phil Fitts Family

May 22, 2025

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This was one of the best experiences I’ve ever had. Not only was I guided through every step but also treated as if family. More

by pricegipe85
Sales Price Transparency
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Recommend Dealer
Yes
May 23, 2025

Phil Fitts Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

March 18, 2025

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What a gem to have dealt with Robert. He went above and beyond, spending time to listen to my needs and help me locate the F-150 I wanted! I never felt I was being forced or pushed into More

by bobdawg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Altman, Brian Grantham , Robert Bailey

Mar 18, 2025

Phil Fitts Ford responded

Bob, Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. Robert and our team appreciate your business and hope to see you again soon! Congratulations on your F-150! Thank you from the Phil Fitts Family

February 19, 2025

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Shane was great to deal with along with Brian. Everything went smoothly with my purchase. Great people to deal with. More

by kielarw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane

Feb 19, 2025

Phil Fitts Ford responded

Thanks for sharing about your experience with Phil Fitts Ford & Lincoln. Shane, Brian, and our team appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

January 15, 2025

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Excellent service, body shop and sales, overall excellent dealership that really looks after its customers More

by cdl197200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Altman, Albee Mangino, Brian Grantham, Tony Oliva , Michael Broderick, Dan Duncan, Rod Franzi, Luke Lord

Jan 15, 2025

Phil Fitts Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you from the Phil Fitts Family

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