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Phil Fitts Ford

New Castle, PA

4.8
1,358 Reviews
Call Dealership (724) 658-3521
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3250 Wilmington Road

New Castle, PA

16105

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1,358 Reviews of Phil Fitts Ford

September 30, 2026

From scheduling my appointment to making the payment, it could Not have been Any Easier and the employees were Very Down to Earth and Friendly. Great Place ! More

by colbyjack88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie Whiting
Print
September 26, 2026

Everything went very smoothly and I felt like I was treated very good! I will purchase there again . More

by wawmachine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
Print
September 22, 2026

We were looking for a small economy car that would get good gas mileage for my husband’s work car. We saw a 2015 Honda Civic advertised with pretty low miles and in good one owner condition. Visited deale More

by PRISCILLA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle Swogger
Print
Sep 26, 2026 -

Phil Fitts Ford responded

Hi Priscilla, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you again for choosing Phil Fitts Ford & Lincoln, and we hope to see you again soon!

September 22, 2026

Great service big shout out to JIM C for all your help and understanding will continue to be a loyal member to ford More

by ej33dano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim C
Print
September 21, 2026

My salesman, Albie Mangino was very helpful and very knowledgeable in my trade in. He dealt on my trade, we dealt on the the new 27 super duty and I could not be any happier on the service. I in will be More

by Redultra14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Albee Mangino
Print
Sep 28, 2026 -

Phil Fitts Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2026

Service was efficient and done well. The dealership also give me a ride home., and pick me back up. More

by marletto01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Print
Sep 17, 2026 -

Phil Fitts Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 15, 2026

Thanks to Ken Carter for getting me in touch with Robert Bailey he made the deal very smooth More

by car25brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken Carter , Robert Bailey
Print
Sep 18, 2026 -

Phil Fitts Ford responded

Hello, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (724) 658-3521 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

September 14, 2026

I purchase all my vehicles from Phil Fitts Ford and will continue to do so. More

by krhietsch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Mike Hietsch, Brian Grantham, Brian Hietsch, Greg Knauf
Print
Sep 15, 2026 -

Phil Fitts Ford responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

September 12, 2026

Thanks to Ken Carter for giving Robert Bailey name as a salesman it was a smooth sale More

by car25brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken. Carter, Robert Bailey
Print
Sep 19, 2026 -

Phil Fitts Ford responded

Hi, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (724) 658-3521 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

September 11, 2026

I have bought several vehicles from this dealership over the years and I feel they treat me fair. More

by burrellim0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
Print
Sep 19, 2026 -

Phil Fitts Ford responded

Hi, we are very happy to have provided you with such a positive experience! If there is anything else we can do to assist you, please let us know! Take care!

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