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Phil Fitts Ford

New Castle, PA

4.8
1,353 Reviews
Call Dealership (724) 658-3521
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3250 Wilmington Road

New Castle, PA

16105

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1,353 Reviews of Phil Fitts Ford

September 16, 2026

Service was efficient and done well. The dealership also give me a ride home., and pick me back up. More

by marletto01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Print
September 15, 2026

Thanks to Ken Carter for getting me in touch with Robert Bailey he made the deal very smooth More

by car25brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken Carter , Robert Bailey
Print
September 14, 2026

I purchase all my vehicles from Phil Fitts Ford and will continue to do so. More

by krhietsch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Mike Hietsch, Brian Grantham, Brian Hietsch, Greg Knauf
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Sep 15, 2026 -

Phil Fitts Ford responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

September 12, 2026

Thanks to Ken Carter for giving Robert Bailey name as a salesman it was a smooth sale More

by car25brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken. Carter, Robert Bailey
Print
September 11, 2026

I have bought several vehicles from this dealership over the years and I feel they treat me fair. More

by burrellim0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
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September 08, 2026

After getting a horrible experience at grocery ford, I came to Phil fitts ford and less than 48 hours I went from inquiries to driving away in a brand new f150. Thanks Phil fitts ford More

by Ranger01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim cardone
Print
Sep 10, 2026 -

Phil Fitts Ford responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 05, 2026

Good service and friendly staff. Will use the service department again. Need better chairs in the waiting foon More

by shutterbughaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie Whiting
Print
August 26, 2026

Amazing customer service. Very patient while I figured things out and HAD A LITTLE GIFT WAITING IN MY NEW CAR!!! More

by Jennie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Caffro, Callie Whiting
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August 23, 2026

This where I buy and service my car and truck. Hard to beat the way Kenny Carter takes care of you. More

by Rodfranzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Carter, Brian Grantham
Print
Aug 23, 2026 -

Rodfranzi responded

very good service and sales procedure was very good too

August 22, 2026

They were very friendly and very helpful to see me through buying my car.. they were good at showing me the features of the car. More

by Effie berlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Knauf
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